Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,103 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,103 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As much as I love my old KetoMojo, I can’t say the same about the new GK version. There seems to be much more to operating the upgraded version that I’m needing it to handle. I don’t want alerts or alarms or anything other than, simply take my readings and let me and my team of physicians handle the rest. Problem is, I’ve reached out for assistance several times and I get directed to information that I’ve already read and watched on videos. Meanwhile my questions aren’t answered and I’m unable to get my system up and running. So what I have is an unsupported old system that is now worthless and I have a newfangled system that goes unused because no one will take the time to give me a walkthrough.”

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Posted 4 years ago

“Nothing has arrived. I have tied the tracking and it does not indicated when to expect delivery. I want a refund or a date of delivery. This has been weeks since ordered”

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Posted 4 years ago

“Inconsistent and difficulty reading”

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Posted 4 years ago

“too expensive”

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Posted 4 years ago

“i had 8-10 glucose strips that did not work - no idea why - been doing the same for years - eventually i found some that worked the single use packaging is TERRIBLE WILL NEVER BUT AGAIN - TAKES TOO MUCH TIME TO OPEN FOR EACH STRIP”

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Posted 4 years ago

“Well, they were a big talk. I ordered Gluecose strips only off of amazon. They did not send what I ordered. They sent me a combo package that did not work with my Keto-Mojo. Apparently it was an updated version. Doesn't matter they sent a package just to fulfill the order even though it was not what I ordered. I was totally out of strips. I had to call the number. they guy who answered talked me into keeping these strips and upgrading/ordering the newer Keto-Mojo. 6/18 said it would be here that week as I expressed i was out of gluecose strips and i needed them immediately. Well today is 7/6/21 and I have NOT received the newer Ket-Mojo. I just tracked the shipping they sent me and it was DHL which tells me it's likely coming from out of the country. Which tells me these guys are dishonest. #1 sent me the wrong strips just to fulfill their order #2 Completely lied about the shipping to get me off the phone. What should take just a few days as he said....is now going on 1 month and I am OUT of strips. I am diabetic and cannot rely on somone like this again. If there was an option for 0 (zero) stars i would have given 0 stars Still have not received!”

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Posted 4 years ago

“package took forever to arrive”

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Posted 4 years ago

“New Keto mojo test strips do not work. Very frustrating”

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Posted 4 years ago

“It is terrible, I wasted $99, I wish you would go back to the old one, the old lancets are much better than these flimsy light blue ones, the packaging is terrible, such a waste of resources and you sometimes have to tear it two or three times to get it out. it is just terrible I would never ever recommend it to anyone again. Please go back to the old one or allow us to buy test strips for the old one thank you Bonnie Hedrick 850-516-1425. Please be feel free to call me and please I wish I could have a refund but I’ve already thrown the box away.”

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Posted 4 years ago

“The worst customer service! Everything that I received was copy-pasted instruction about correct blood drawing even though I specifically wrote in my inquiry that I know how to. I've tried writing again, and all I've got was a second request for a review. My concern about inconsistent readings on the new ketomojo model is still unanswered. Too bad old glucose&ketone strips won't be available any longer. Time to look for another meter.”

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Posted 4 years ago

“I bought a device last year, and new testing stripes this year. It didn't work, so I had to buy another device. Very complicated and costly!”

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Posted 4 years ago

“This still has not even arrived”

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Posted 4 years ago

“Shipping too way too long. Ridiculously slow.”

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Posted 4 years ago

“Still have not got my package yet. No surprise when DHL involved.”

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Posted 4 years ago

“Does not measure keto correctly. Always gives me the same reading no matter what. 0.1-0.4. Tested my daughter that I know for absolute certain is not in Keto and she tested with the same numbers as me. 0.1 So not very happy with it at all!!”

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Posted 4 years ago

“I never received my products due to it being sent apparently without return instructions or postage so when it hit my address forward, the post office policy is apparently to destroy the package in that situation. Though I have never heard of that before, I am not completely out to my the blame on keto-mojo but the fact remains I ordered over 100$ worth of product that I never received. The post office played it off as the sending company shouldn’t have sent it cheaply without return instructions.”

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Posted 4 years ago

“I got a product without a keycard. I had to ship to Germany and collect there as KM doesn’t deliver to Switzerland. What a schlepp for nothing!”

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Posted 4 years ago

“Not able to get a rating over 1, even though I used to get 2-3 with the old meter. No changes in diet, eating”

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Posted 4 years ago

“It is annoying that you discontinued the test strips for the previous generation meter without any warning or explanation. Ostensibly, so that you could force all your customers to purchase a new meter. That is not very customer friendly and is a very unscrupulous and possibly, fraudulent sales practice.”

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Posted 4 years ago

“No store to drop in Hong Kong. Cannot get strips replenished”

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Posted 4 years ago

Keto-Mojo is rated 4.7 based on 16,103 reviews