Keto-Mojo Reviews

Name: Keto-Mojo
Rating: 4.67

4.7 Rating 16,100 Reviews

92 %

of reviewers recommend Keto-Mojo

4.7

Based on 16,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Keto-Mojo:

The ketone and blood glucose monitoring system FDA approved for kickass ketonians.

Visit Website

Phone:

800.513.1965

Email:

support@keto-mojo.com

Location:

952 School Street, Suite 212Napa, California 94559FDA REG: 10055466

Keto-Mojo 5 star review on 15th November 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased 60 ketone strips and the first 5 or 6 didnt measure a reading. For the costs i cannot afford to waste that many.”

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Posted 4 years ago

“The package had already been open. If I want to buy opened products I buy demo ex to demo price.”

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Posted 4 years ago

“You spam your users. Stop with all the emails. Even after unsubscribing you keep emailing.”

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Posted 4 years ago

“You can’t address customer issues”

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Posted 4 years ago

“I have requested several times to send me to Cyprus (even the strips). To be accommodated is one thing but noone replied to my request (even I purchased the machine via a relative address in Greece aka much more expensive on logistics)”

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Posted 4 years ago

“I purchased ketone testing strips that do not work with my monitor. The website did not indicate the meters that work with these strips, as it was not clear. I have called the customer service number twice, left voice messages and have not received a return call. I posted on Keto Mojo's Facebook page inquiring on how to return the strips and never received an answer. Horrible customer service.”

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Posted 4 years ago

“You did not inform me you were discontinuing my product and offering a discount on a replacement until after I received my test strips. When I finish my test strips, I'm finished with you as your customer. An honest company would disclose before, not after my transaction was fulfilled.”

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Posted 4 years ago

“I placed an entire née bundle and received a starter kit. I emailed you’ll to notify you 3-4-21 and it’s 3-19-21 and I still haven’t received the strips to continue with my journey!!!”

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Posted 4 years ago

“I went to the website to re-order my test strips. I was offered to upgrade my non GKI device to the new one and all I had to do was pay the price of the strips and return the old device in the enclosed envelope. But when I went to checkout the price changed and i was being charged $129.99 for strips and a new device. The whole new kit doesnt even cost that much! Why would I swap? The original page that showed the deal and the emails are VERY misleading and I am seriously considering using another brand entirely.”

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Posted 4 years ago

“The lancet device was broken when received. I had to send pictures after answering several questions numerous times. Upon receiving the new lancet device, it was different from what was sent with my kit. The new device is hard to open and the lancets are difficult to load. It appears they just sent something to get me out of their hair. These people don’t care!!”

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Posted 4 years ago

“The app is horrible and does not sync to phone”

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Posted 4 years ago

“I’d love to leave a positive review but it’s been 18 days since I placed my order and haven’t received it yet.”

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Posted 4 years ago

“ordered Feb 28 received Mar 8 damaged called multiple times received no call back e-mailed and was offered 2 options chose one and was emailed back asking if I wouldn't like the 2nd option MAR 16 still waiting on replacement”

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Posted 4 years ago

“you've ruined usability. the old meter was much better.”

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Posted 4 years ago

“Bought replacement strips that should go with monitor but they won't read. (not the GKI)”

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Posted 4 years ago

“16 days since I was told the item shipped. Finally asked for my money back. No answer. They answered every other email but did not answer this one. Meter may be great. Since this is in answer to request for a review about how easy it was to get a refund, maybe it was given and I am not aware of it yet. In any regard, a reply to my request would have been nice. I would suggest taking this review with a grain of salt. The real problem is the USPS, as we have issues with them all the time, and one email might have simply ben missed with a simple human error. Completely forgivable.”

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Posted 4 years ago

“I’m not alone when I saw this. The older model was better. I liked the strips in the bottle. They are not easy for me to open.”

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Posted 4 years ago

“Still have not received my replacement meter... ...and I just ran out of strips for my old meter :-(”

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Posted 4 years ago

“The device is not accurate. While measuring multiple times one after the other, even within a short time frame of 5 minutes it delivers completely contrary readings (glucose at 86, 97, 92, 103 and after that 90. I reported it. The Keto-Mojo support has come back with answers that are not convincing at all. And in essence, they mean that whatever I do or however I measure I mess it up... I would have never bought it if I knew the low measurement quality... I am disappointed. This was for me a lot of money for such a poor quality.”

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Posted 4 years ago

“I HAVE NOT RECEVE THE ORDER YET”

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Posted 4 years ago

Keto-Mojo is rated 4.7 based on 16,100 reviews