Kilkenny Design Reviews

Name: Kilkenny Design
Address: Killarney, Killarney, Co. Kerry
Rating: 4.41

4.4 Rating 1,981 Reviews

84 %

of reviewers recommend Kilkenny Design

4.4

Based on 1,981 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

021-4308392

Email:

info@kilkennygroup.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!”

Helpful Report

Posted 3 weeks ago

Dear Jennifer, Thank you so much for your amazing 5-star rating of Kilkenny Design! We are thrilled to hear that you had a fantastic experience with our online store, and we appreciate your kind words. "I visited the Kilkenny Shop on my trip to Ireland so I knew I’d have a great experience with their online store! Great website, had everything I wanted plus reasonable prices! International shipping was smooth and fast. Highest recommendation!" We are thrilled to know that our website had everything you were looking for, and that our prices met your expectations. It's also great to hear that our international shipping process was smooth and fast for you. Thank you again for taking the time to share your positive feedback and for recommending us. We truly appreciate your support and hope to serve you again in the future. Warmest regards, The Kilkenny Design Team

Posted 1 week ago

“All good thanks!”

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Posted 3 weeks ago

Dear Alina, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience at Kilkenny Design. All good thanks! We hope to have the pleasure of serving you again soon. Best regards, Kilkenny Design Team

Posted 1 week ago

“Easy transaction, fast delivery!”

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Posted 3 weeks ago

Thank you so much for giving Kilkenny Design a stellar 5-star rating! We truly appreciate your support and are delighted to hear that you had a great experience with us. Indeed, easy transactions and fast delivery are always among our top priorities. It brings us joy to know that we were able to meet your expectations efficiently. We value your feedback and the time you took to share your thoughts. Should you need any assistance in the future, please do not hesitate to reach out to us. We look forward to serving you again soon! Warm regards, Kilkenny Design Team

Posted 1 week ago

“The Kilkenny shop is fab! i knew about it long before i bought my items online as we used to live in Dublin many years ago and it was always a go to place, really good quality on everything. Thank You Marian”

Helpful Report

Posted 3 weeks ago

Dear Marian, Thank you so much for your fantastic five-star rating of Kilkenny Design! We are thrilled to hear about your positive experience with our online shop. Your kind words about our store being a go-to place with excellent quality truly made our day. We are grateful for your continued support, and we hope to serve you again soon! Warm regards, The Kilkenny Design Team

Posted 3 weeks ago

“Great website with choice of classic products excellent customer care and delivery service”

Helpful Report

Posted 3 weeks ago

Dear Patricia, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you found our website to be great, with a choice of classic products. It is fantastic to know that you also had an excellent experience with our customer care and delivery service. We are grateful for your support and look forward to continuing to serve you with the best products and service in the future. If you ever need assistance with anything, please don't hesitate to reach out. Warm regards, Kilkenny Design Team!!

Posted 3 weeks ago

“I ordered crystal glasses shortly before Christmas which got lost in shipping. Customer Service at Kilkenny Design was very helpful at getting a replacement shipment sent. The Galway Erne aqua glasses themselves are one of the most lovely things I own and are a great match to my dinnerware. I can’t wait for the opportunity to set a full “fancy” table to show them off a bit. I couldn’t be more pleased with my entire experience.”

Helpful Report

Posted 3 weeks ago

Dear Bridget, Thank you so much for giving Kilkenny Design a 5-star rating! We greatly appreciate your feedback and are thrilled to hear about your positive experience with us. We apologize for the inconvenience you faced with the lost shipment of your crystal glasses. However, we are delighted to hear that our customer service team was able to assist you in getting a replacement shipment sent promptly. We strive to provide excellent service and we are glad that we were able to help resolve the issue. It brings us immense joy to hear that you find the Galway Erne aqua glasses to be one of the most lovely things you own, and that they perfectly match your dinnerware. We hope that you have the opportunity to set a full "fancy" table soon to showcase these stunning glasses. Once again, thank you for your kind words and for choosing Kilkenny Design. We hope to serve you again in the future. Best regards, Kilkenny Design Team!!!

Posted 3 weeks ago

“Super quality and range of Orla Kiely products. Bought two jugs as presents for friends.”

Helpful Report

Posted 3 weeks ago

Dear Marie,Thank you so much for your wonderful 5-star rating of Kilkenny Design! We are immensely grateful for your continuous support as a loyal customer. We are thrilled to hear that you are enjoying the super quality and range of Orla Kiely products. It's fantastic that you were able to find the perfect presents for your friends - two jugs make an excellent choice! Once again, thank you for your kind words and for being a valued customer. We truly appreciate your ongoing support. Warmest regards, Kilkenny Design Team

Posted 3 weeks ago

“I always support local and home industry of which Kilkenny Shop is a big part. I enjoy the discounts, sales and surprises when I shop.”

Helpful Report

Posted 3 weeks ago

Dear Martina, Thank you so much for your wonderful 5-star rating of Kilkenny Design! We greatly appreciate your support for local and home industries, and we are thrilled to have you as a loyal customer. It warms our hearts to know that you enjoy the discounts, sales, and surprises that we offer during your shopping experience. Your continued patronage means the world to us! Once again, thank you for your incredible review and for your ongoing support. We can't wait to welcome you back to Kilkenny Design for more exciting shopping adventures! Warm regards, Kilkenny Design Team

Posted 3 weeks ago

“Delighted with my recent purchases, they arrived quickly and were well packaged, the items themselves were exactly as advertised and have already been worn and admired.”

Helpful Report

Posted 3 weeks ago

Dear Emer, Thank you so much for your fantastic 5-star rating of Kilkenny Design. We truly appreciate your kind words and are thrilled to hear that you were delighted with your recent purchases. It warms our hearts to know that your items arrived promptly and were well packaged. We take great pride in ensuring that our products are accurately advertised, and it brings us joy to hear that they exceeded your expectations. It's even more delightful to hear that you've already had the pleasure of wearing and receiving admiration for them. Your support means the world to us, and we are grateful for your trust in our brand. We look forward to serving you again and providing you with many more wonderful experiences at Kilkenny Design. Warmest regards, Kilkenny Design Team

Posted 3 weeks ago

“My item arrived promptly and well packaged. Item looked and fit as described. It is so comfortable, Thank you.”

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Posted 3 weeks ago

Thank you so much for your fantastic 5-star rating of Kilkenny Design! We greatly appreciate your feedback and are delighted to hear that your item arrived promptly and well packaged. It's wonderful to know that the item looked and fit as described, and above all, that it is comfortable. Your satisfaction is our top priority, and we are thrilled to have provided you with a positive shopping experience. Once again, thank you for choosing Kilkenny Design, and we look forward to serving you again in the future!

Posted 3 weeks ago

“V efficient - from order to delivery”

Helpful Report

Posted 3 weeks ago

Dear Deirdre, Thank you so much for your amazing 5-star rating of Kilkenny Design! We truly appreciate your support and patronage. We are thrilled to hear that you found our service to be very efficient - from order to delivery. It is always our goal to provide a seamless and timely experience for our valued customers like yourself. Once again, thank you for choosing Kilkenny Design and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Kilkenny Design Team

Posted 3 weeks ago

“Excellent experience. Order delivered promptly and everything ordered is perfect. Love the blue bag and tennis bracelet especially.”

Helpful Report

Posted 1 month ago

Dear Janet, Thank you so much for your glowing 5-star rating of Kilkenny Design! We truly appreciate your kind words and positive feedback. We are thrilled to hear that you had an excellent experience with us, and we're glad to know that your order was promptly delivered and everything you ordered is perfect. Your appreciation for the blue bag and tennis bracelet especially warms our hearts! It brings us immense joy to know that our products have made you happy. At Kilkenny Design, we strive to deliver the highest quality items and provide exceptional service, so your satisfaction means the world to us. Once again, thank you for taking the time to share your feedback. We appreciate your support and are thrilled to have you as a happy customer. If you have any further inquiries or if there's anything else we can assist you with, please don't hesitate to reach out to us. Wishing you all the best, and we look forward to serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 3 weeks ago

“I have always loved your woolen blankets. I purchased one several years ago for my daughter,and always wanted to purchase another fo myself! It didn't disappoint! So warm and soft. Quality workmanship.”

Helpful Report

Posted 1 month ago

Dear Mary, Thank you so much for your 5-star rating of Kilkenny Design! We truly appreciate your kind words and are thrilled to hear that you have always loved our woolen blankets. Your support and satisfaction mean the world to us. We're delighted to know that the blanket you purchased several years ago for your daughter has lived up to your expectations. Quality workmanship and creating warm and soft products are our top priorities. We're glad to hear that we didn't disappoint and that you have wanted to purchase another one for yourself. Please don't hesitate to reach out if there's anything else we can help you with. We would be more than happy to assist you in any way we can. Thank you again for your wonderful feedback, Mary! Warmest regards, Kilkenny Design Team!!

Posted 3 weeks ago

“My items were delivered in a timely manner and the quality of products were very good. Customer service was very efficient and timely.”

Helpful Report

Posted 1 month ago

Hi Luisa, Thank you so much for taking the time to share your feedback about your experience with Kilkenny Design. Firstly, allow us to apologize for the inconvenience caused by the delay in receiving your order. We understand how frustrating it can be, and we sincerely apologize for falling short of your expectations in this regard. Your feedback is valuable to us, and we would like to better understand the issues you faced. Could you kindly provide us with more details about your order, such as the order number, to info@kilkennygroup.com so we can investigate the situation further. If you have any further concerns or questions, please do not hesitate to reach out to us. We're here to assist you. Kind regards, Kilkenny Design Team

Posted 1 month ago

“Excellent service”

Helpful Report

Posted 1 month ago

Dear Martina, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind words and support for Kilkenny Design. It brings us immense joy to know that you had such a positive experience with us. Excellent service is at the heart of everything we do, and we are glad to see that it resonated with you. Our team works diligently to ensure that our customers receive the highest quality products and exceptional service, so it's fantastic to hear that it shone through during your visit. Once again, we are grateful for your feedback and for choosing Kilkenny Design. We look forward to serving you again in the future! Warm regards, Kilkenny Design Team!!

Posted 3 weeks ago

“Very good”

Helpful Report

Posted 1 month ago

Dear DEIRDRE, Thank you so much for taking the time to leave us a 5-star rating! We are thrilled to hear that you had a very good experience at Kilkenny Design. Your support as a loyal customer means the world to us. Once again, thank you for your positive feedback and for choosing Kilkenny Design. We can't wait to welcome you back soon! Best regards, Kilkenny Design Team!!

Posted 3 weeks ago

“Really nice products and a great choice . Customer service is excellent and delivery times five star. Highly recommended. A very satisfied customer.Thank you.”

Helpful Report

Posted 1 month ago

Thank you so much for your amazing 5-star rating of Kilkenny Design! We are absolutely thrilled to hear that you enjoyed your experience with us. We are thrilled to know that you found our products to be really nice and enjoyed the great variety we offer. Our team takes great pride in providing excellent customer service, and we are glad to hear that it met your expectations. We also strive to ensure that our delivery times are top-notch, so it's fantastic to hear that you were impressed with our quick and reliable shipping. Your recommendation means the world to us, and we are delighted to have you as a very satisfied customer. Thank you once again for your kind words and for choosing Kilkenny Design. Best regards, Kilkenny Design Team!!

Posted 3 weeks ago

“I purchased the lovely Irish coffee mugs. Beautifully made, the recipe is itched unto the glass everyone loved them. I also purchased the Belleek mug. Just beautiful. Such quality merchandise at very reasonable price. My first purchases from Kilkenny Shop. A great find.”

Helpful Report

Posted 1 month ago

Dear Carolyn, Thank you so much for your fantastic 5-star rating of Kilkenny Design! We are thrilled to hear that you enjoyed your experience with us and that you are satisfied with your purchases. We are delighted to hear that you found the Irish coffee mugs beautifully made and loved the etched recipe on the glass. It's always great to know that our customers appreciate the attention to detail. The Belleek mug is indeed a stunning piece, and we're pleased to hear that you were impressed with its quality. At Kilkenny Design, we take pride in offering quality merchandise at reasonable prices, and we're thrilled that you found us to be a great find. We hope that your first purchases from us are just the beginning of a long-lasting relationship, and we look forward to serving you again in the future. Thank you again for your fabulous review, and please feel free to reach out if there is anything else we can assist you with! Warm regards, Kilkenny Design Team.

Posted 1 week ago

“On time delivery and solid customer service. Wasn't sure what to expect order from Ireland to USA. Highly recommend.”

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Posted 1 month ago

Hi Tracy, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

“Very good. Delivery very fast”

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Posted 1 month ago

Hi Carmel, Thank you for taking the time to leave us with such a lovely review. We are delighted to hear that you are so pleased with your order. We would like to send out our thanks for your valued custom and we look forward to welcoming out back in the future. Kindest regards, Danielle Customer Care and Sales Specialist | Kilkenny Group

Posted 1 month ago

Kilkenny Design is rated 4.4 based on 1,981 reviews