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Kingdom Appliances Reviews

4.7 Rating 1,370 Reviews
96 %
of reviewers recommend Kingdom Appliances
Company Reviews Metrics Info
4.7
Based on 1,370 reviews
Shipping & Delivery
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kingdom Appliances Reviews

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

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Kingdom Appliances 5 star review on 17th October 2025
R
Kingdom Appliances 5 star review on 3rd April 2025
T
Kingdom Appliances 4 star review on 19th March 2025
E
Kingdom Appliances 5 star review on 16th August 2024
A Jeffries
Kingdom Appliances 5 star review on 27th January 2023
A
Kingdom Appliances 5 star review on 26th October 2022
A
Kingdom Appliances 5 star review on 26th October 2022
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22
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
P
Verified Buyer
“Had to chase up as did not get any delivery date as promised and needed the oven fairly promptly. After third phone call was really impressed with every part of the distribution process. Each section gave me the phone number and name of the next person I needed to speak to. Didn't mind just wanted to make sure I got the item and I did. Thank you very much - good price too. Just what I wanted.”
Helpful Report
Posted 9 years ago
S
Verified Buyer
“Really bad showing old stock of 5 + years took our money waited over a week for delivery and only realised it wasn't going to arrive when rang to find where our order was very very poor!”
Helpful Report
Posted 9 years ago
Age of the appliance should give you a clue to its availability or lack of rather. If you bothered to check your emails you would have known we reversed the transaction straight away as well as explaining why this occurred i.e. a system error. Rather poor on your part.
Posted 9 years ago
A Thomson
Verified Buyer
“Very happy with my purchase and the service. Price was excellent too”
Helpful Report
Posted 9 years ago
J
Verified Buyer
“Great service and delivery guys did a great job installing”
Helpful Report
Posted 9 years ago
T
Verified Buyer
“Very good product and service”
Helpful Report
Posted 9 years ago
T
Verified Buyer
“Offer products at very good value”
Helpful Report
Posted 9 years ago
C Hurlow
Verified Reviewer
“Was considering ordering from Kingdom Appliances but following from appalling customer service using their online chat function I didn't bother. They didn't seem interested in actually having my custom and were quite abrasive and confrontational. If that's how they behave BEFORE I have handed any money over, I dread to think what they're like once they've actually received the order! e.g. when I asked them if they had any more detail on the "minor indendations" their response was "What more could be added...?". I could think of plenty such as location and number of indentations! I think Kingdom Appliances need to rethink their customer service staff! Appalling”
Helpful Report
Posted 9 years ago
How much more detail can be added to something with 'tiny indentations, hardly noticeable'. If they are tiny and hardly noticeable what significance does their location have(?) Talk about spitting dummies out. You can't please them all, even after trying to accommodate every request.
Posted 9 years ago
J Pemberton
Unverified Reviewer
“I have dealt with this company for several years, and on every occasion have received excellent service.I would highly recommend them. The items have always been exactly as described. I buy graded items where any small damage, is in areas where it cannot be seen once installed. The company provides photos to show the extent of any damage. Have saved a lot of money by having the odd dint in the side of an integrated appliance. Delivery driver is very helpful as well.”
Helpful Report
Posted 9 years ago
N Lee
Unverified Reviewer
“just collected cooker very good service polite staff great price thanks will use again nigel lee”
Helpful Report
Posted 9 years ago
S Spalding
Verified Reviewer
“Genuinely efficient in all areas, washing machine supplied as stated, driver pleasant and quick Many thanks”
Helpful Report
Posted 9 years ago
A
Verified Buyer
“Item was as described, no problems with the order.”
Helpful Report
Posted 10 years ago
N
Verified Buyer
“Very helpful company - efficient, quick delivery and the product (fridge freezer) was exactly as described. And really excellent value.”
Helpful Report
Posted 10 years ago
J Adams
Verified Reviewer
“Delighted with the purchase price, very quick delivery and quality of the Zanussi ZOA35802XD Built in Single Oven in Stainless Steel - highly recommended”
Helpful Report
Posted 10 years ago
S
Verified Buyer
“The item was unmarked and the delivery communication was excellent. Would definitely use again.”
Helpful Report
Posted 10 years ago
N
Verified Buyer
“Item purchased was not as described, when pointed out to them they blamed me and was told should have inspected better. note: i inspected thoroughly the areas that were deemed faulted /repaired what, i didn't inspect was the areas they didn't mention. They are very naughty, only buy if you have a very large discount to cover expenses for the areas they don't tell you about Will I deal with them again? NO!”
Helpful Report
Posted 10 years ago
We instruct customers to check appliances over at the point of delivery to ensure they are as described. If this is not the case the case we ask for the appliance to be rejected and sent back with the driver. If you then LATER decide the item is not as described we cannot verify accountability. We have procedures in place for very good reasons. Only those do not follow set procedure like to deflect accountability and point fingers.
Posted 10 years ago
L Johnston-Connell
Verified Reviewer
“I purchased a fridge freezer with built in wine cooler for £800 cheaper than on sale at John Lewis. I was told there were minor imperfections on the side of the fridge. When it arrived, I looked over the product and could not see any imperfections, Absolutely delighted with the product and very pleased with the service I received from Kingdom Appliances. Lisa from London.”
Helpful Report
Posted 10 years ago
G
Verified Buyer
“Very quick and efficient service!”
Helpful Report
Posted 10 years ago
S
Verified Buyer
“We ordered a fridge and that's what we got. The customer service was excellent and the arrangements for delivery was good. Very happy with product and service.”
Helpful Report
Posted 10 years ago
S C
Verified Buyer
“Left you a review after item arrived,I was very pleased with you service throughout.”
Helpful Report
Posted 10 years ago
E
Verified Buyer
“driver needed help as this washing machine was very heavy”
Helpful Report
Posted 10 years ago
Kingdom Appliances is rated 4.7 based on 1,370 reviews
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