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Kingdom Appliances Reviews

4.8 Rating 1,216 Reviews

97 %

of reviewers recommend Kingdom Appliances

Company Reviews

4.8

Based on 1,216 reviews


Shipping & Delivery
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Kingdom Appliances:

Kingdom Appliances have been successfully trading since 1991 and have proudly established themselves as one of the UK's leading suppliers of discounted and 'Graded' kitchen appliances. They specialise in the Electrolux group of brands which include AEG, Electrolux and Zanussi.

Visit Website

Phone:

01217080865

Email:

Sales@kingdomappliances.co.uk

Location:

Kingdom Appliances, 109 Amington Road, Yardley
Birmingham
B25 8EP

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Kingdom Appliances 5 star review on 27th January 2023

Kingdom Appliances 5 star review on 26th October 2022

Kingdom Appliances 5 star review on 26th October 2022

Kingdom Appliances 5 star review on 7th December 2021

Kingdom Appliances 5 star review on 9th March 2021

Kingdom Appliances 4 star review on 30th January 2021

Kingdom Appliances 5 star review on 28th January 2021

18

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Appliances are great. Charged £30 for delivery charge on the washing machine dye to it being delivered by a third party. Actually it was delivered on the same vehicle as the first item that was delivered carriage free. Feels like I have been robbed.”

Posted 4 weeks ago

“Good price but communication poor, hob is refurbished but is not fully functional as per manufacturers specifications, unable to contact Kingdom to discuss so only option left is to contact the manufacturer.”

Posted 1 year ago

“I gave 3 stars because the cardboard packing it came in was absolutely soaked, I'm surprised the hob was still contained by it. The delivery man was polite and the item arrived in good time and in good condition.”

Posted 2 years ago

“I’m happy with the product (as far as I can tell as not yet installed it) but was disappointed with the process. I placed my order on a Tuesday, and was not contacted to arrange delivery until the following Monday, I was told they would be delivering the following day, I advised I would be out at work and asked if there was another day and told no, but don’t worry you’re first on the list so it will be there at 7am before you leave. It wasn’t, I had a call at 1pm from the driver to say he was 20 minutes away, I had to agree for it to be left on my drive until I got home. Fortunately it was still there when I returned. This is in total contrast to Appliance World, i ordered another product from them at the same time, I had a call within 5 minutes to arrange a convenient delivery day, was given a 2 hour slot and it was with me by Friday.”

Posted 2 years ago

“After my 1star review last week , company contacted me and offered a small refund which I took , which was put straight into my bank so am now giving 3stars”

Posted 2 years ago

“By showing a small dent in the back of the built in oven it was supposedly a graded item! But no dent! But I believe it was graded because the oven knobs have been installed badly as photo but someone had tried to put right Because the paint has been scratched around the screws that holds the cooker knobs?”

Posted 3 years ago

“Good in every way except for the 6am delivery which happened without warning.”

Posted 3 years ago

“Poor delivery communication. I was contacted at 5.30am for a 6.30am delivery on the day of. A notification the evening before would have been appreciated.”

Posted 3 years ago

“Confusing delivery times”

Posted 3 years ago

“The delivery came before the 2 hour time slot that was told to me. I was unavailable to receive the oven. The courier would not wait or return in an hour, for me to get home, so it was left with a neighbour. Luckily someone was home to take it, otherwise its would have been taken back to the depo and a second delivery time would have had to be made. Not ideal .”

Posted 3 years ago

“The product was good the delivery driver very good but it took 8 working to arrive due to no other deliveries in my area.”

Posted 4 years ago

“Can't remember what I bought”

Posted 7 years ago

“delivered on time. I paid for installation separately but that was done poorly - the item did not stand square or fit properly with the kitchen units.”

Posted 7 years ago

“Good product at lowest price that I'd found and was happy that delivery was free but extremely limited delivery dates and had a bit of a job on finding somewhere to deliver it within 24 hours as it was going to then be at least a week by the next time they could come. Worked out OK in the end but I'd have been very frustrated if I had had to wait, especially when it advertised delivery within 5 working days.”

Posted 7 years ago

“I bought an AEG washer dryer which was certainly at a competitive price, but unfortunately the company totally fell down on delivery. The driver turned up at the correct time and was perfectly charming but he was unable to deliver the machine to my flat on the 1st floor. I was forced to employ other people to take the washing machine upstairs one flight of stairs. In London many people live in flats so how can a company send out a driver of a certain age without giving the support of a proper delivery service? The saving of the machine is offset by the cost of having to employ someone to move it from the communal area of the block of flats, even just up one floor.”

Posted 8 years ago

“The oven I purchased stated no visible marks when installed but there was a dint on the front of the oven so this statement was not correct. The dint was not easy to see when the packaging was still on the oven so was only noticed after the driver had gone. There is an element of risk when purchasing graded products but I trusted them that the product was as described. Don't take their word that there are no visible marks and check thoroughly on delivery.”

Posted 8 years ago

“Delivery man insisted I take the packaging to inspect for damage. Pointless as a visual inspection would take time and the only way to prove operability of appliance is to plumb the dishwasher in. If there are concerns of damage this should be checked at the warehouse not at customer home in 30seconds or so.”

Posted 8 years ago

“The oven is very noisy when it is on. It sounds like the grumbling and whirring noise of the fan operating. However, the oven gets hot quickly and cooks at the correct temperature for a fan oven (even though this oven was not described as a fan oven). The oven cooks more quickly on the right-hand side though, so I always have to turn the dish 180degrees halfway through to try to get the food more evenly cooked. Overall, this oven was not too expensive and it was fairly good value for money.”

Posted 9 years ago

“I was disappointed that you would not take the appliance up to the flat, that is not a good service. The appliance has not yet been used so cannot comment on it. Please register it for guarantee.”

Posted 9 years ago

“Cooker ordered with knowledge of "slight" indentation to front side panel, however when it arrived there were 3/4 dents to both side panels”

Posted 10 years ago

Kingdom Appliances is rated 4.8 based on 1,216 reviews