Kiwi.com Reviews

Name: Kiwi.com
Rating: 1.38

1.4 Rating 1,665 Reviews

10 %

of reviewers recommend Kiwi.com

Company Reviews

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1.4

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

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173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found kiwi while I was stranded in Mexico because Frontier canceled our flight due to the storm and then rebooted everybody on one flight and me on another claiming they didnt have any more seats then I started searching and found one on kiwi for the same flight smh I was skeptical at 1st because I never heard of them but yess now I love it.”

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Posted 2 months ago

“Easy booking process, timely notifications about flight changes, quick refunds when flights are canceled, the lowest ticket prices, excellent connecting flight options, and 24/7 support. I am very happy to work with Kiwi.com ☺️🫶🌟🌟🌟🌟🌟👍”

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Posted 2 months ago

“Удобные рейсы и цены”

Kiwi.com 5 star review on 5th February 2026

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Posted 2 months ago

“Хорошие скидки на билеты”

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Posted 2 months ago

“Bajos precios garantizados, excelente.”

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Posted 2 months ago

“Всё супер! Спасибо за удобный сервис и отличную поездку!»”

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Posted 3 months ago

“Yes, kiwi the best!”

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Posted 3 months ago

“Very nice”

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Posted 3 months ago

“I used Kiwi for the first time a few months ago and was really impressed with how smoothly everything went from start to finish. The flight was far better than other airlines that operate short journeys around Europe. The staff were friendly and professional, which made the whole experience more enjoyable. What really stood out was how calm and organised disembarking was passengers only stood up when asked, making it a much more civilised and stress-free way to leave the plane. Downloading the app helps a great deal with all the relevant information you need to know about your flight. Overall, it was a great experience and I will definitely be flying with this company again.”

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Posted 3 months ago

“Booked flights in kiwi.com over 20 times, never experienced any problems and the price is always the most competitive.”

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Posted 3 months ago

“Buna, kiwi.com este de nota 10”

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Posted 3 months ago

“My flight from Batman to Istanbul was cancelled due to weather conditions, which caused me to miss my connecting flight to London. Kiwi.com were immediately contactable by phone and through the app, and they responded promptly to all of my questions. They managed to credit my account for the cost of the missed connecting flight, which allowed me to book an alternative flight the following day. Everything was handled quickly and without any additional cost to me.”

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Posted 3 months ago

“From other reviews I had read I was taking a big risk booking with Kiwi.com Contrary to all the negative reviews, my bookings and travel were seamless and couldn't have been easier or better. Maybe I got lucky, 😁 but I can only tell it as it was”

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Posted 3 months ago

“Easy and smooth booking! Like this platform as I book there multiple times and i didn’t have any problems!”

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Posted 3 months ago

“Good service excellent on time on date information into the costumers”

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Posted 3 months ago

“The main customer service phone number for kiwi.com in the United States is 1-855-730-0773. Their support team is available 24/7, ready to assist with a wide range of inquiries. Whether you have questions about kiwi's services, policies, or fees, or need help with hotel, flight, rental car, or vacation package reservations, they're just a call away. This number can also be used for booking changes or cancellations, as well as addressing issues like flight delays, cancellations, or disruptions. If you're dealing with overbooked accommodations or need special requests related to seating or accessibility, the customer service team is there to help with those too.”

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Posted 3 months ago

“Awesome experience”

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Posted 3 months ago

“I live the option of choosing random destinations and the prices that can be easiky compared. Idk, the layout keeps me loyal to kiwi for the last many many years :)”

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Posted 3 months ago

“I live the option of choosing random destinations and the prices that can be easiky compared. Idk, the layout keeps me loyal to kiwi for the last many many years :)”

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Posted 3 months ago

“Utasfelvétel , tájékoztatás stb”

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Posted 3 months ago

Kiwi.com is rated 1.4 based on 1,665 reviews