“Your advertising claims that your bras are so much more comfortable than under wires. I did not find that to be the case. Your bra was so uncomfortable to wear that I could not wait to take it off.
You also advertise that no one has the time or patience for underwire bras. That's the most absurd thing I've ever heard. It does not take time or patience to put on an underwire. Your advertisement should really talk about comfort only. But I found that not to be the case. Your bra cut into my skin in a very painful way. And I know I had exactly the right size. This purchase was a very big mistake. I'm glad I only bought one bra to try it out. Don't waste your money!!!”
“It's so hard to find legitimate reviews because it seems like everyone is obsessed with these. And I was too, the first two months I wore them! However, after just a couple of cycles, they started immediately leaking within hours of wearing them. I have a light flow and am on birth control. I only use pads, so was looking for an environmentally friendly alternative. When I contacted customer service they told me to use a menstrual cup or tampon (which I don't use) and these are for "back up" with heavy flow (which I don't have) and there was nothing they could do since it was outside of the 30 day return policy.
I followed the care instructions, but the quality degraded so quickly. Customer service claimed "they never get this complaint" and she didn't have any idea why that would be the case with proper care. I'm now out $100 and the landfill is going to have more stuff in it instead of less. Very disappointed.”
“I couldn't be more unsatisfied. The protection provided was less than what is provided by a 'light day' panty liner. I wish I'd checked your reviews before I ordered and before I wasted more than a $100 dollars for a product which you pay pennies for and isn't as advertised. Waste of money.”
“My order hadn’t shipped after 9 days. After inquiring via email, I received a shipping notification after 40 minutes. My package arrived the following day, opened it and no bra, just the wash bag. After attempting to contact customer service a few times, got a refund and a discount code for future purchase. Decided to try ordering a different style but the discount code didn’t work. Spent 20 minutes on hold, received another discount code that also didn’t work.”
“Sports Bra: Tried several sizes of band and cup size and could not find a fit. Straps gaped or fell off shoulder, band rode up, with and without band extender, generally uncomfortable.”
“I followed the sizing chart and typically wear a medium, ordered a couple thongs and few of the bikini style underwear. Wanted to invest what I thought was quality. Unfortunately, the underwear was very tight around my thigh and was digging into my side. I ordered the racer back bralette and it was so small my breasts were so squished and didn’t cover them. I’m not very large chested and followed the size chart, but returned everything and didn’t reorder. Refund process was very quick.”
“Vey Duspointed in the bras, they are a heavy material that is not flattering, fairly uncomfortable and do not hold the ladies proper at all. Terrible customer service good luck getting your money back they wouldn't even return my calls or email.”
“I bought the large originally. I loved the thin soft material but part is about it. It kept raveling down. When I contacted the company to complain they told me that I bought the wrong size so I bought a size up. Wore them for the first time today and they kept sliding down. So disappointed. I've heard so much about this company and was completely dissatisfied on both purchases. Would not recommend to buy again if you have any curves whatsoever. Also, what kind of company that mostly sells online has no return policy? Seems kind of sketchy to me”
“Terrible! Maybe their bras work for women with small breasts, but these are definitely not for large-busted women! I ordered the correct size through Knix for my 38DDD's, and it was about 3 sizes too small and blended zero support.”
“UNETHICAL BUSINESS PRACTICES and POOR CUSTOMER SERVICE - do not buy anything on Final Sale because they'll send you an unwearable product and not take accountability for it.
Wrinkled cups are a known problem. They put those models on Final Sale to get rid of bad stock, made their money from the sales and unethically won't deliver on helping you out for a BRAND NEW UNWEARABLE item.
Passive aggressive customer service so they need a lot of training to know how to talk to people.
I was a long time customer, but now I'm done with them. It's really sad and unbelievable how awful they are now.”
“I tried a couple of bra styles and settled on Knixy Lace WingWoman Contour Bra. They were purchased when they had a promotional discount so no returns were allowed. BIG mistake on my part, they do not support me and I am incredibly disappointed with the bra. I won't be back!”
“I ordered in April 2022. After 4 weeks never got a email confirming shipment. Attempted to contact via email, as there is no phone number. My email was undeliverable. I contacted my cc to report a fraudulent charge and was refunded.
Don’t waste your time.”
“I bought a bra at the beginning of April and I have been wearing the same size for the past 4 years but their sizes are wrong! I wear a 34D and I'm not overly big cheated but I'm wider and I need a bigger cup size so that I don't get marks on the side of my breasts. The size I got felt like a B cup and it pushes my boobs uncomfortably close together and I can't wear it all day like they told me to! I get marks and it really bothers me but because I bought it on sale and followed their sizes, I'm stuck with a bra I can't and can't exchange! Everyone just needs to be aware of their sizes and options for exchanges because these bras are expensive compared the average bra. As they seem to advertise on comfort they should really not ask someone to wear something that hurts in the hope that one day it will fit right!”
“I ordered 5 items online. At the beginning of April. Over $70. I haven’t received any communication other than email stating order received. I tried emailing company- 2 different email accounts came back as undeliverable.”
“You can do much better for your money than a Knix bra. The saleswoman told me confidently that the bra will last as much as a year. She added that all bras must be replaced once year. What a crock. I’ve had French bras that lasted more than 5. Gave it a try anyway because I have some reactions to bra materials and within two weeks I have gone up 3 sets of hooks. I look dumpy and saggy. Going to return and invest an extra $30 in a quality bra that lasts 5 years.”
