Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,665 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very thankful that despite the short notice, our order was accommodated. Though there was a mistake with the sender's name indicated on the card, I am glad and impressed for the swift response and action by sending the correct card. Thank you, knots.ph! till our next transaction.”

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Posted 3 years ago

“Strictly follow what I wanted n very efficient.thankyou”

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Posted 3 years ago

“It was a seamless service and I’m definitely one happy customer! I made my order from Malaysia for someone in Manila. Knots’ response, detailing and speed were superb. Thumbs up!”

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Posted 3 years ago

“Ordered twice and both experiences were unfortunately not that great. First was a bouquet for my mom, which turned out a bit underwhelming in person. Second was a balloon bouquet for my 13 year old daughter, which ended up too small for my liking. A standard bottle of lotion was larger than the whole thing. The colors were messed up, so I had to call them on the day of delivery because our requests weren't followed, even though the chat rep assured me they would be. I also paid extra and had to follow-up with the owner herself to get my refund back (took them 5 days). Customer service guy was accommodating though, and had my requests corrected the same day, so I'm giving them credit for that.”

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Posted 3 years ago

Hello Tin, thank you for your feedback, and apologies for this unfortunate incident. Our CS team will contact you with regard to this. Have a great day and stay safe. -Kathrina

Posted 3 years ago

“I liked how they were very accommodating with my order and how they update the condition of my order. The delivery also went smoothly and my friend liked it a lot!”

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Posted 3 years ago

“I've ordered from Knots 2 times now and have had a great experience both times. The attention to detail is simply stellar. I live in the U.S., and getting to send personalized and thoughtful gifts to those I care about overseas is very meaningful. I will definitely be purchasing from Knots again in the future!”

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Posted 3 years ago

“Prompt reply, friendly staff, fast delivery Satisfied customer.”

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Posted 3 years ago

“It was really amazing. Looking forward for more orders”

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Posted 3 years ago

“Much appreciated helpful and responsive service despite ordering from overseas - the flower arrangement was beautiful!”

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Posted 3 years ago

“Received communication right after purchase. Staffs were very helpful in verifying purchase information and also took photos since I was just sending the flowers to a friend. Highly recommend!”

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Posted 3 years ago

“Knots never fail to show effort in giving customer satisfaction in all my orders, love it! Thank you Knots! will definitely order again.”

Knots.ph 5 star review on 6th April 2022

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Posted 3 years ago

“Sometimes it seems to become rare these days, but this company does exactly what it promises: on time delivery!! They’ve done another great job delivering my beloved his b-day present. Thank you.”

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Posted 3 years ago

“Sobrang maasikason ung mga staff Magaganda ung mga flowers and fresh. Deliveries are on time as well.”

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Posted 3 years ago

“Very accommodating, beautiful arrangement. Highly recommended!”

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Posted 3 years ago

“As always, great experience! My favorite to go flower shop for my loved ones! Thank you so much for the excellent service and products! I just hope there will be more items like giant teddy bears :)”

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Posted 3 years ago

“Ordered Ecuadorian roses on Friday for very specific time window Monday by 10am. Delivery was at 10am exactly. Wow. Bouquet is very well done with water tubes and all. Excellent customer service, easy payment and they delivered what they promised. Thanks Bench - that was a great customer journey.”

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Posted 3 years ago

“Flowers are nice and card was printed well. Also, the delivery guy was kind enough to send the flowers despite the heavy rain.”

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Posted 3 years ago

“I've been ordering a few times, always satisfied with my purchase so far, the delivery is always on time, Highly recommended and Professional Service.”

Knots.ph 5 star review on 29th March 2022

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Posted 3 years ago

“Very friendly sa inquiries and very accommodating to change the ribbon colors :-) Love love, super nice. Thank you very much!”

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Posted 3 years ago

“The equadorian is not as fresh as seen on the photo. Petals has tear on it”

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Posted 3 years ago

Hello Haze, Thank you for your feedback, and we apologize for this experience, let us investigate on this and one of our CS supervisors will contact you thru your email. thank you and have a great day ahead. - Kathrina

Posted 3 years ago

Knots.ph is rated 4.8 based on 1,665 reviews