Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,665 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“LURVE. Perf just like how I want it!!!”

Knots.ph 5 star review on 20th November 2021

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Posted 3 years ago

“The item was delivered very fast and their service is impressive”

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Posted 3 years ago

“Super bilis kausap at nice. Thank you!”

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Posted 3 years ago

“excellent,..”

Knots.ph 5 star review on 16th November 2021

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Posted 3 years ago

“Satisfied”

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Posted 3 years ago

“Quick and convenient transaction! Great website too and the delivery was a breeze. Not to mention, the flowers were so pretty!”

Knots.ph 5 star review on 8th November 2021

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Posted 3 years ago

“Very responsive and accommodating team :)”

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Posted 3 years ago

“Happy that they reached out to me to replace another variety of flowers from those I ordered which is in short supply. It turned out more beautiful than I originally ordered. The packaging looks nice and elegant. Same day delivery is a great plus.”

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Posted 3 years ago

“Would definitely buy again for future occasions. The staff i also messaged in instagram was very kind, accomodating, and made me feel comfortable as it is my first time buying flowers for someone special.”

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Posted 3 years ago

“Parang nalinta yung flowers? Di naman fresh pag ka deliver i can send a pic if u want. I was expecting the same as what i see in the picture”

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Posted 3 years ago

Hi James, Good morning, thank you for your honest feedback. One of our CS executives will contact you with regards to this. As per checking with our production team, flowers used with your order just arrived from the supplier. It's just that this kind of Ecuadorian rose variety, the Country Home Ecuadorian rose, has this greening and lightish brown outer petals. But nevertheless, one from our CS team will contact you with this feedback. Thank you and have a great day ahead.

Posted 3 years ago

“Great service and product value!”

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Posted 3 years ago

“It was great. Service and product is good! I will order again for sure.”

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Posted 3 years ago

“Super customer service! My friend loved the gift :)”

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Posted 3 years ago

“Ordered 2 bouquet for my grandmas bday as a trial. Fully Paid nov 1 in the evening and scheduled delivery nov 2. Experienced terrible customer service when following up delivery of my orders. then, when the flowers arrived one bouquet looked like it used leftover flowers. Don’t bother with this shop. They will scam you.”

Knots.ph 3 star review on 2nd November 2021

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Posted 3 years ago

Hi Michelle Thank you for your feedback. I apologize for the experience you have encountered especially it was your grandmas birthday. I am getting one of my managers to reach out to you personally to understand the issue better and how we can help to rectify this. Please be assured that we will resolve this asap Do share more with us the bad customer service encountered so I can engaged by CS team. Cheers Sam Chief Experience Officer

Posted 3 years ago

Hi Michelle, Thank you for your honest feedback, we have spoken on the phone and explained what happened, again apologies for the inconvenience caused, and thank you for giving us the chance to rectify the issue, since we also do not want our customers to feel unhappy. Thank you again, and have a great day ahead.

Posted 3 years ago

“great, nadeliver naman kahit nagkaissue sa courier. thanks”

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Posted 3 years ago

“I loved it. Way beyond my expectations. Thank you. 💜”

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Posted 3 years ago

“Beautiful arrangement and timely delivery 👌”

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Posted 3 years ago

“Knots.ph is excellent as usual. Superb products and fast delivery...my recipients whether flower bouquet or chocolates are very satisfied. 5 stars here, :)”

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Posted 3 years ago

“Very accommodating seller that arranges flowers beautifully. My order were very similar to what they post.”

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Posted 3 years ago

“Delivery time is good. Recipient is very happy.”

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Posted 3 years ago

Knots.ph is rated 4.8 based on 1,665 reviews