Knots.ph Reviews

Name: Knots.ph
Address: 8405, Mayapis, 8405, Mayapis, Makati
Rating: 4.83

4.8 Rating 1,665 Reviews

96 %

of reviewers recommend Knots.ph

4.8

Based on 1,665 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Knots.ph:

Knots flowers and more answers to all your floral needs! We handpicked the freshest and most exquisite flowers at the most affordable prices! We provide gorgeous flower bouquets and flower arrangements, suitable for any occasions like Valentine's Day, Mother's Day, Birthdays, Anniversaries, and Weddings.

Visit Website

Phone:

9156025045

Email:

sales@knots.ph

Location:

8405, Mayapis,
8405, Mayapis
Makati
1203

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334

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great communication from Karen They even sent me photos of the gift pack before they delivered it. The gifts were packed beautifully, Would definitely recommend them and would definitely use their service again. My friends were very happy with the gifts.”

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Posted 3 years ago

“Hi, arrangement was wonderful and shipping was so quick! My only concern is when the flower arrived, some petals were already brown? Not sure how or why but nevertheless, would order again.”

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Posted 3 years ago

“I love the packaging and the flower arrangement! My wife loved it, thank you and will buy again soon!”

Knots.ph 5 star review on 11th December 2021

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Posted 3 years ago

“Ordering & delivery experience are good but some hampers are not worth the money. Might want to consider putting the price for each item in the hamper so people will be aware of why it is priced like that. Also, I received the wrong hamper.”

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Posted 3 years ago

Hello, Thank you for the feedback, usually for gift items, customers won't ask to put a price tag for each item since it is intended to be a gift. As for the hamper you received, may we know what is the problem, and why it is the wrong hamper so we can investigate this and double-check. Do you have a photo of the item you received? You can contact us via viber or send an email to sales@knots.ph so we can assist your concerns. Thank you and have a great day ahead :)

Posted 3 years ago

“five stars”

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Posted 3 years ago

“Absolutely beautiful arrangement! Quick delivery too! Thank you so much!”

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Posted 3 years ago

“Knots is my go to florist! Wonderful flowers and amazing customer service. Thanks Knots!”

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Posted 3 years ago

“3rd time ordering from Australia and it’s always a pleasure and an ease! Thank you for the great customer service and for the amazing quality flowers & products :) Thank you knots.ph -bgtxrdr”

Knots.ph 5 star review on 4th December 2021

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Posted 3 years ago

“very bad. they gave me a dead one on my wedding day . do not buy from this shop on your special day”

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Posted 3 years ago

Hi Phoebe, One of our CS Supervisors spoke to you awhile ago with regards to the flower you have received, and again we do apologize for this, as before dispatch we made sure flowers were okay before delivery and a photo also was sent to you via Viber and all flowers were fine since it just arrived from our supplier. We will investigate further how the 3rd party courier handled the delivery since it arrive this way. We know that this is a very important day, we wanted to send you a new bouquet but as per your partner, it won't be necessary since the ceremony is over. we will coordinate with you via viber for the complimentary bouquet we wish to send to you to make up for this. Thank you for your utmost understanding, have a great day ahead. - Kathrina.

Posted 3 years ago

“Quick, accomodating and efficient! outstanding customer service delivered by staff. Among countless flowestores that I have inquired with, Knots.Ph is the best. Will order again! 10 STARS!!”

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Posted 3 years ago

“Super thankful for your assistance.”

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Posted 3 years ago

“The bouquet is beautiful and the staff are very accommodating to my requests. Delivery was timely and I was updated about the status of my order. :)”

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Posted 3 years ago

“Very good speedy service and the flowers were beautiful!”

Knots.ph 5 star review on 29th November 2021

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Posted 3 years ago

“I was appalled that the rider waited for 30 minutes at the drop-off venue just because the person who dispatched my orders gave me the wrong address. It was meant as a surprise. However, I received a phone call from you. Then from the rider. And finally from the hotel in the middle of our date lunch. And they are not just a single phone call that resolved the problem. I clearly typed in the order form the complete instructions and even mentioned the exact drop-off point in the phone call. I had to make up excuses, alibis, and lies to cover up what was really going on. I will not order from you guys if you are that incompetent ever again. Thanks!”

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Posted 3 years ago

Hi Alvin, Thank you for your feedback, we will investigate accordingly with our dispatch team what happened with the delivery of your order. Apologies for any inconvenience caused, rest assured we will check on this and contact you as soon as we have the details. Have a great day and stay safe . - Kathrina.

Posted 3 years ago

“Excellent service!! The flowers arrived beautiful and fresh. Very happy they called to alert me that there will be a delay on delivery, and also sent a message to me when the delivery has left them, as per my request. Will order again, 10/10.”

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Posted 3 years ago

“My 6th and 7th order this year alone. Love your flowers and friendly service, especially after having a very bad experience with flowerstore.ph (they sent damaged flowers on Valentine's Day, offered to replace, and never did!). However, I have to give you one less star this time, because the flowers arrived in an open carrying bag (flowers were much taller than the bag). While it's a good thing they remained unharmed, I really wish they were better protected. Since I ordered two items, they barely could fit in the box of the Lalamove rider you booked. Thank you, Sam. Keep your standards high! :)”

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Posted 3 years ago

Hi Reev, Thank you for your continuous support, and for the valuable feedback, will certainly look into this so that we can provide a better service for you all. :) Have a great day, and stay safe :) - Kathrina

Posted 3 years ago

“Delivery was on time and the picture of the product was exactly how it was when delivered.”

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Posted 3 years ago

“I love the arrangement you made with the bouquet and also love the sweet fragrant smell of the flowers. 💯💯💯”

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Posted 3 years ago

“The flowers were fresh when it arrived, properly prepared, smells really good, and delivery was fast. Overall it was superb, my girlfriend loved it! I will definitely buy again.”

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Posted 3 years ago

“My only best flower shop ever!!! Flowers-all fresh and pretty Arrangement-vry posh! Salute to your florist!!! Delivery-grabe its so fast! Customer service-vry nice, helpful and understanding. I will nver forget last night wen u guys helped me on the crunch time of ordering! I referred u already to my friends actually! I made my Lola so much happy!!!”

Knots.ph 5 star review on 21st November 2021

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Posted 3 years ago

Knots.ph is rated 4.8 based on 1,665 reviews