Koh Reviews

Name: Koh
Address: Level 5, 60 Martin Place, Sydney, New South Wales
Rating: 4.66

4.7 Rating 4,548 Reviews

91 %

of reviewers recommend Koh

4.7

Based on 4,548 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's just an average cleaner. Store bought do a better job!”

Helpful Report

Posted 2 years ago

Caroline, We’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap

Posted 2 years ago

“No issue with the cleaning product itself but we bought our kit only a few months ago and both the mop and hand spray bottle started leaking and now have stopped working. We bought another kit for our mother just before this happened and we are concerned the same problem will occur.”

Helpful Report

Posted 2 years ago

Hi Ross, We’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap

Posted 2 years ago

“A good product but very disappointed in the quality of the spray bottle. I’ve been using Koh for just under a year and I have been through 5 bottles.”

Helpful Report

Posted 2 years ago

Hi Keel, I'm so sorry to hear of this experience, it definitely isn't up to our standards and I apologise for the inconvenience. Please remember, we do offer a 12 month warranty on our products, so please email careau@koh.com for a replacement. - Team Koh

Posted 2 years ago

“It was NOT like it is in the adds, doesn't clean the oven door like is showing in the add, need to add someting else so i could clean it, the floor is with marks and NOT like is in the videos. Is like a regular cleaner but unpleasent smell. If clean like in the videos, i wouldn't mind the smell.”

Helpful Report

Posted 3 years ago

Hi Mirella, We’re so sorry to hear that. Please send our team an email care@koh.com along with brief outline of the issue and we'll get you fixed up asap

Posted 2 years ago

“grime still on dishes”

Helpful Report

Posted 3 years ago

Hi Cate, Thank you for reaching out to Koh! I am sorry to hear that you are having issues with the Dishtabs! Can I get you to reach out to care@koh.com with your order number and we will be happy to assist further! -Koh Team!

Posted 2 years ago

“So far I’ve tried Koh on cleaning my bathroom tub and I found it lacked a little for shine on the tub that I usually get When cleaning with other products. Will continue to other use it on objects for a better result and will review each time Koh Is used.”

Helpful Report

Posted 3 years ago

“Not sure if I'm doing something wrong but so far Koh just doesn't clean like in the videos. I love the spray bottle, cloths and abrasive sponge though.”

Helpful Report

Posted 3 years ago

Hi Paul, That's very strange indeed! I am so sorry that you are not getting the same results as in our videos. Perhaps you could reach out to care@koh.com.au with some more information and we will be happy to advise! Regards, Sean,

Posted 3 years ago

“The actual liquid doesn't seem to do anything at all, but the accessories are really good.”

Helpful Report

Posted 3 years ago

Hi Petra, Thank you for your great feedback regarding the accesories! As for the Universal Cleaner, I would certainly encourage you to send us an email at care@koh.com.au and we would be happy to assist you further! Regards, Sean,

Posted 3 years ago

“Did not find your product very good for windows,twice I have used it in the last month and been disappointed.”

Helpful Report

Posted 3 years ago

“Quite good.”

Helpful Report

Posted 3 years ago

“Love the spray bottles! I’ve bought 2 mops and they usually break after using it once., it is not spray properly after the first use. Other then that LOVE”

Helpful Report

Posted 3 years ago

“Prompt service. Good for everyday use. Don’t let ur “dirt get out of control”. Otherwise you’ll need more product and elbow grease! But we all know “little and often” is best. Does what it says it does. But miracles aren’t promised. Patience is a virtue and not just for hospitals!”

Helpful Report

Posted 5 years ago

“The product is very good but customer service is appalling. Still waiting for a replacement for a faulty mop.”

Helpful Report

Posted 5 years ago

Koh is rated 4.7 based on 4,548 reviews