Konditor Reviews

Name: Konditor
Address: 63 Stamford Street, London, London Borough of Lambeth
Rating: 4.64

4.6 Rating 532 Reviews

91 %

of reviewers recommend Konditor

4.6

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Konditor 5 star review on 19th April 2025

Anonymous

Konditor 5 star review on 3rd April 2025

Emma Twine

Konditor 5 star review on 17th March 2025

Annette Rock

Konditor 5 star review on 12th March 2025

Katrina Goodwin-Murphy

Konditor 5 star review on 5th March 2025

Megan Macqueen

Konditor 5 star review on 2nd March 2025

Anonymous

Anonymous // 01/01/2019

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“Fabulous personalised birthday cake! Dad loved it! Could not be more pleased and and a really yummy cake!”

Helpful Report

Posted 1 year ago

Thanks for your review Kelly! We hope you order again soon :) The Konditor Team

Posted 1 year ago

“Fantastic cake, quick delivery, great customer service and response from Maisie.”

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Posted 1 year ago

Hi there, Thanks for the wonderful review of our products and service! We are always happy to help with any inquiry to make it the most enjoyable experience possible. Hope you order again with us soon :) The Konditor Team

Posted 1 year ago

“Having had a bit of a disappointment in having an order for Konditor brownies going astray the Konditor team have rectified this in a very speedy, friendly and efficient way. This has tirned out to be an excellent service for a lovely product”

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Posted 1 year ago

Hi Katrina, I am very sorry for your experience with us! We take all feedback seriously and would like to know more about this delivery so we can rectify the situation. Please email our team at hello@konditor.co.uk and we can look into this further for you :) Thanks, Maisie

Posted 1 year ago

“Bought a birthday cake at short notice and as it was a small cake I was totally impressed with how they managed to get all the lettering on it, we had the curly wurly cake which was delicious”

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Posted 1 year ago

Hi John, Thanks for your lovely 5-star review! We are so happy to have helped celebrate the birthday with our Curly Whirly cake :) Thanks, Maisie

Posted 1 year ago

“First-rate produce & service”

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Posted 1 year ago

Thank you for your 5-star review of our products and service! We hope you visit again soon :) Thanks, Maisie

Posted 1 year ago

“Best cakes money can buy! Delicious in all ways, and top notch customer service. it is a JOY to deal with them, always!”

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Posted 1 year ago

Hi Caroline, Thanks for your wonderful review of our service and products! We appreciate the lovely feedback, as we always aim to spread joy through cake :) Thanks, Maisie

Posted 1 year ago

“The delivery was very fast ad the driver was friendly and kind. All the team was very surprised with the smell, size and most importantly taste of the cakes. They were perfect, not to sweat, just the right amount. Definatly will be ordering again :)”

Helpful Report

Posted 1 year ago

Hi Gintare, Thanks for your lovely review of our products and service! It is wonderful to hear how much you enjoyed the cakes :) Thanks, The Konditor Team

Posted 1 year ago

“Excellent as always....”

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Posted 1 year ago

Hi Neil, Thanks for your 5-star review! We hope you order again soon :) The Konditor Team

Posted 1 year ago

“Good efficient service”

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Posted 1 year ago

Thanks for your 5-star review! We hope you visit again soon :) Thanks, The Konditor Team

Posted 1 year ago

“Excellent customer service and amazing tasty products. Thank you”

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Posted 1 year ago

Hi Sharon, It is lovely to hear of your experience with our team and products! We hope you visit again soon for more treats :) Thanks, Maisie

Posted 1 year ago

“The Christmas cookies (kipferl) I bought were very good - they are not a bargain, however. The chain appears to have some other very nice offerings. Service is good.”

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Posted 1 year ago

Hi Edward, Thanks for your review of our products and service! We hope you visit again soon and try a new treat :) Thanks, Maisie

Posted 1 year ago

“The best brownies in London!”

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Posted 1 year ago

Hi Bruce, Wonderful to hear how much you love our brownies, thanks for the review! They are always available for purchase in-store, and online for collection or next day delivery :) Thanks, Maisie

Posted 1 year ago

“First time I buy cake and I love it”

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Posted 1 year ago

Hi Abir, Thanks for your lovely 5-star review! We hope you visit again and try another cake flavour soon :) Thanks, Maisie

Posted 1 year ago

“Delicious sweet treats and always a cheerful warm welcome at the shop.”

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Posted 1 year ago

Thanks for your review of our products and in-store service! We hope you visit again soon :) Thanks, Maisie

Posted 1 year ago

“Delivery the very next day. Really great mince pies 😋👍I will be ordering again for next year- also a cake or two 👋😀.”

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Posted 1 year ago

Hi Jaqueline, Thanks for your 5-star review! Lovely to know you enjoyed our mince pies. Our quick ordering process means if you order by 2pm you can have many of our products delivered to your door the following day :) Thanks, Maisie

Posted 1 year ago

“I love the quality of Konditor cakes and desserts. I sent them to several friends and they were delighted with them.”

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Posted 1 year ago

Hi Jane, Thanks for your wonderful review of our products! We are so happy to hear many of your friends can enjoy them too. Our products can be enjoyed for any occasion or celebration :) Thanks, Maisie

Posted 1 year ago

“Lovely staff and tasty cake!”

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Posted 1 year ago

Hi there, Thank you for your 5 star review! Our team are always here to help and offer the best recommendations for the cake you are looking for :) Thanks, Maisie

Posted 1 year ago

“The mince pies from Konditor is a tradition and a must in our household by now- I would challenge anyone for better! Added a few brownies to the recent order- the richness and the good quality chocolate is evident. Karin Symonds”

Helpful Report

Posted 1 year ago

Hi Karin, Thanks for your 5-star review! We hope you have enjoyed our mince pies over this festive period :) Our brownies are a great addition for any occasion! We hope you order again soon. Thanks, Maisie

Posted 1 year ago

“Superb quality mince pies. Easy online ordering and Great delivery. Highly recommend !!”

Helpful Report

Posted 1 year ago

Hi there, Thanks for your lovely review of our products and service! We hope you order again soon for another sweet treat :) Thanks, Maisie

Posted 1 year ago

“I have no idea as this was a gift for someone else...”

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Posted 1 year ago

Konditor is rated 4.6 based on 532 reviews