Kwik-Fit Reviews

Name: Kwik-Fit
Rating: 3.01

3.0 Rating 692 Reviews

50 %

of reviewers recommend Kwik-Fit

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3.0

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Kwik-Fit 1 star review on 18th October 2024

A GOODENOUGH

Kwik-Fit 1 star review on 12th July 2024

Manan Desai

John S

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was on a training course yesterday, in Reigate leaving, I had a flat tyre, it had a nail in it, Courtney was my first contact, when I got to Kwik-Fit, she was friendly, helpful and reassuring. Thank you so much Courtney for your support, really appreciated”

Helpful Report

Posted 1 year ago

“Alim and Jan were wonderful dealing with my MOT. I have been going to Kwikfit in Holloway, London for years and always get the same considerate and expert service. Everyone working there seems happy. Obviously due to Alim’s excellent direction and attitude. Highly recommended .”

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Posted 1 year ago

“Kwik-Fit Perth road Dundee 🌟 Well done Harry and team.. fabulous 5 star customer care in an emergency visit. 🌟🌟🌟🌟 would give more if possible. Thank you very much.”

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Posted 1 year ago

“I would like to offer a big 5 star thumbs up to kwikfit manager Ian Sexton for taking the time and trouble to replace my headlight bulb despite about to close up shop. The bulb had literally blown on my way home from work and I popped into kwikfit simply hoping to arrange to have it fixed as soon as there was a free appointment space. Ian asked me to pop the car in there and then and replaced the bulb for me! I didn’t have my card on me but he just asked me to offer a review and that would be fine. You don’t get service like this very often these days…..a big shout out to a genuinely nice guy. Thanks Ian! Gary Radley”

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Posted 1 year ago

“Great full services,MOT on my Mitsubishi outlander and a fantastic customer service”

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Posted 1 year ago

“Car was in kwik fit bridge st paisley this morning for two tyres, I told the staff member I was heading to Newcastle later today and he said he would give me a complimentary fluids check to make sure everything was OK. I thought this was a really nice touch by the guy and much appreciated, he also got the job done quickly so I could be on my way. Please pass on my thanks to your staff in Paisley.”

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Posted 1 year ago

“The service was efficient and an all round decent experience. I’ve been going to the Leven garage for years and they have never let me down. They, (especially Graham McL) are genuine men who wants to help with advice and Graham McL is one of the reasons I keep going back. We’re all mostly in a credit crunch but the finance package they offer through bumper has helped me out a lot. Happy, friendly and decent staff are a rare commodity nowadays but you get that from KwikFit Leven centre. They always offer to check my tyres for me as I’m disabled and find that difficult to do for myself. Sure… I’ve got an old car and it’s now costing money to repair but that’s not Kwikfits fault. I champion this garage. Well done and thank you KwikFit Leven. See you at MOT time 😊.”

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Posted 1 year ago

“Phil and his helpers from Epsom Kwik Fit sorted out my punctured tyre quickly and with great efficiency. The team are also very polite and helpful. A breath of fresh air. Thank you so much for your trouble.”

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Posted 1 year ago

“Kwikfit Motherwell are simply outstanding. Louise and J helped me out when I had a problem in an unfamiliar town. They were brilliant from the tele call to getting to the service centre for a fast, polite and professional repair. Well done guys and thank you very much. These guys deserve a bit of recognition and perhaps a reward from Kwikfit.”

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Posted 1 year ago

“Saughton Rd branch fitted me in very quickly, took car in & found faulty valve. Polite, thorough & excellent service.”

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Posted 1 year ago

“I had to dispose pf two wheels with tyres that the recycling centre in Forfar refused to take. Kwik-Fit took the wheels and tyres for free.”

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Posted 1 year ago

“Another great review incoming for Craig and his team. After previous excellent service with puncture repairs we brought another vehicle in with two tyres losing air. Left there 1/2 hour, call back, they'd found a metal drill bit in one tyre needing to be replaced and another tyre with puncture. FAST EFFECTIVE. They're replacing/repairing tyres as needed today. Update as I write - They've already fitted new tyre, all done in an hour or so. Came with emailed thorough analysis at all four corners with photo's inc' the offending tool bit stuck in tyre. New Yoko' rubber fitted, good brand. Job -trouble shooting 4x tyres, fitment of new tyre, repair and advisories, done in 'Kwik-Fit fast TIME; all at a good price too. Happy customer again.”

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Posted 1 year ago

“Excellent service, tyre would not go up. Put new valve in and checked tyre for me.”

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Posted 1 year ago

“Aberdeen branch monthooley did an undercarriage inspection on ramp as I had a rattle after driving through mud and water during storm. Rectified and fixed with no charge. Was impossible to do without a ramp. Many many thanks for settling my mind as was worried something horrible had been ripped off. Awsome.”

Helpful Report

Posted 1 year ago

“We bought a new tyre from a Kwik-Fit depot in September 2023. On May Bank Holiday (2024) the tyre went frlat when we were more than 100 miles from home. We visited the nearest Kwik-Fit depot. The staff were extremely helpful and set about removing the space saver wheel and fitting a new tyre to replace the one that was flat. They informed me that the reason it lost pressure was that if had been damaged during fitting. Not only did they replace it (they did charge me for the new tyre), but they wrapped up the old tyre and strapped it into the back seat, telling me to take it back to the depot that originally fitted it. The following morning, I took the tyre to the original depot. The manager immediately agreed that the tyre must have been damaged during fitting and immediately refunded the cost of the replacement tyre in cash, with no quibbles. I cannot praise the staff at both depots too highly. I will certainly continue to use Kwick-Fit, as I have done for many years. In the past I have tried other tyre companies, but always returned to Kwick-Fit because of their quality of service.”

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Posted 1 year ago

“Needed new tyres could not get them done any where else in short notice went to pointy Kwik fit excellent service could not fault the guys there I would definitely go back”

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Posted 1 year ago

“I went to the Sloane Avenue branch. The person who served me could not have been more helpful and kind.”

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Posted 1 year ago

“Absolute 1st class service from Neil and the team at Kwikfit Mallusk. I needed a new tyre fitted urgently due to screw lodged in tyre and Neil had it sorted within 30 mins or my call, that is what I call efficient and professional service. Cheers guys”

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Posted 1 year ago

“Needed a tack removed and centre profile repaired. My usual garage couldn't do repair for a week! I should have thought of Kwik Fit first. Great service from Craig, Lee and team at Kwik Fit Stratford-upon-Avon. Second wheel was to just remove tyre ready to clean and return to have tyred-up. Reliable, fast, courteous. Easy to reach, off road parking and for me easy return home. Much appreciated. John.”

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Posted 1 year ago

“10 out of 10 to Kwikfit Forfar for their help in fixing another tyre company's mistake. The guy was so polite helpful and explained the problem and fixed it on the spot. I will definitely return to Kwikfit. Excellent service.”

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Posted 1 year ago

Kwik-Fit is rated 3.0 based on 692 reviews