L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,010 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,010 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service: courteous , precise, responsive and knowledgeable.”

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Posted 4 years ago

“Matt helped me order two wallpapers - he is knowledgable and efficient”

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Posted 4 years ago

“Friendly, helpful, responsive!”

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Posted 4 years ago

“Very responsive and s large and fresh offering!”

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Posted 4 years ago

“Customer service is excellent! I talked to the same person several times and they were proactive in getting my order expedited.”

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Posted 4 years ago

“Love the chair I purchased and delivery was speedy! I would definitely buy from them again!”

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Posted 4 years ago

“Diane has provided exceptional service in terms of communication. Because of her professionalism I will only deal with L.A. Design for my future decorating needs.”

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Posted 4 years ago

“Excellent service!”

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Posted 4 years ago

“Very helpful with my order. Thank you”

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Posted 4 years ago

“The customer service is outstanding! They make placing an order a breeze and if there are any issues with the order, L.A. Design goes out of their way to fix issue!”

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Posted 4 years ago

“Easy to use - Fast and Friendly”

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Posted 4 years ago

“Fabric came quickly, in perfect condition and was reasonably priced. Looking forward to seeing it on my dining chairs!”

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Posted 4 years ago

“Quick to respond to questions, shipment time was slow despite a 4 day delay due to weather.”

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Posted 4 years ago

“Your web page had easy access to lots of patterns and also an easy check out. Nice range of products too”

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Posted 4 years ago

“Diane kept me in the loop throughout the entire process I never had to call or worry Your company literally gave me great service all through the process could Not be happier”

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Posted 4 years ago

“It did take a while to get my order, but that could have been the manufacturer delay.”

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Posted 4 years ago

“Very smooth transaction Answered all my questions promptly Got my order , perfect”

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Posted 4 years ago

“Very happy with our fabric and the communication regarding the back order.”

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Posted 4 years ago

“LA Design has a very comprehensive website, with pictures of thousands of different wallpapers which can be sorted by many different parameters. Questions by email are answered very quickly - sometimes within minutes. I also phoned with questions and to place my order. Friendly, professional, efficient would be the words I use to describe my experience. I was told that my wallpaper would arrive in 10 business days, but it arrived in 5 days. I would definitely order from LA Design again.”

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Posted 4 years ago

“Excellent phone customer service and super fast shipping!!!”

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Posted 4 years ago

L.A. Design Concepts is rated 4.9 based on 1,010 reviews