L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 983 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

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“Could only find my pattern on this website. Ease of ordering and delivered when promised”

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Posted 5 years ago

“Every experience we have had with LA Design and we’ve had quite a few has met or exceeded our expectations. I highly recommend them and we continue to use them.”

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Posted 5 years ago

“Great prices and fast shipping!”

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Posted 5 years ago

“Excelente atención!!! Dianne ha sido de gran ayuda. Con mucha gentileza y disponibilidad me ha guiado y ofrecido las mejores soluciones durante el proceso de compra. Gracias y felicitaciones”

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Posted 5 years ago

“Wonderful customer service. I worked with Dianne and she was exceptional!”

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Posted 5 years ago

“Diane was very helpful and took time to help me find the least expensive but quick shipping method.”

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Posted 5 years ago

“The service was superb. I received immediate personal service and follow up on my order. I have recommended LA Design to all my friends and will continue to use them in the future.”

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Posted 5 years ago

“Great customer service, beautiful products, quick shipping.”

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Posted 5 years ago

“I found La Design online while trying to find a certain fabric. I called the store and spoke with Mathew. He was very knowledgeable and knew exactly what fabric I wanted and confirmed it was the correct kind. He made me aware of a sale that they were currently offering which really was a nice surprise as the fabric I chose was very expensive I have since made another purchase with the assistance of Mathew. I am really impressed with. La Design’s customer service and would purchase from them again. Deborah Lambert Wash, DC.”

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Posted 5 years ago

“Great customer service & excellent product.”

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Posted 5 years ago

“Matthew Conaway was very helpful and courteous. I felt he truly cared about my purchase. I appreciate the attention to detail. I would buy from L.A. Design Concepts again, hopefully Matt will help me again!”

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Posted 5 years ago

“Good price and faster-than-expected delivery. Would buy here again.”

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Posted 5 years ago

“Fantastic customer service. Friendly, timely communication. I'd work with them again in a heartbeat!”

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Posted 5 years ago

“Excellent service, start to finish.”

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Posted 5 years ago

“Very helpful with lots of fabrics.”

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Posted 5 years ago

“My textile specialist was always easy to reach, helpful, and efficient. Judging by her performance, I recommend this firm.”

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Posted 5 years ago

“fast shipping, had exactly what i wanted and a discount code to boot!”

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Posted 5 years ago

“Ms Dianne was so very helpful! She was quick to respond! I cant say enough nice things about her! I had tried to avail to find someone to help me find Designer Guild wallpaper before I found your company-- D.G. set me up with a designer in MO, but she was slow to respond and not eager to help-- finding your business made the process of finding the right Designer Guild wallpaper SO MUCH easier! Once my order was placed- shipping was speedy considering my wallpaper came all the way from the UK! Once I get my wallpaper up-- I will give you all kudos on my IG account!”

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Posted 5 years ago

“Diane was very helpful. She assisted me with samples and ultimately my purchase. I found the selection of fabrics outstanding.”

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Posted 5 years ago

“Excellent customer service! Prompt and you can trust they will follow through and be truthful!”

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Posted 5 years ago

L.A. Design Concepts is rated 4.9 based on 983 reviews