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L.A. Design Concepts Reviews

4.9 Rating 1,107 Reviews
99 %
of reviewers recommend L.A. Design Concepts
4.9
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
“Customer service is excellent! I talked to the same person several times and they were proactive in getting my order expedited.”
Helpful Report
Posted 5 years ago
“Love the chair I purchased and delivery was speedy! I would definitely buy from them again!”
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Posted 5 years ago
“Diane has provided exceptional service in terms of communication. Because of her professionalism I will only deal with L.A. Design for my future decorating needs.”
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Posted 5 years ago
“Excellent service!”
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Posted 5 years ago
“Very helpful with my order. Thank you”
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Posted 5 years ago
“The customer service is outstanding! They make placing an order a breeze and if there are any issues with the order, L.A. Design goes out of their way to fix issue!”
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Posted 5 years ago
“Easy to use - Fast and Friendly”
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Posted 5 years ago
“Fabric came quickly, in perfect condition and was reasonably priced. Looking forward to seeing it on my dining chairs!”
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Posted 5 years ago
“Quick to respond to questions, shipment time was slow despite a 4 day delay due to weather.”
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Posted 5 years ago
“Your web page had easy access to lots of patterns and also an easy check out. Nice range of products too”
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Posted 5 years ago
“Diane kept me in the loop throughout the entire process I never had to call or worry Your company literally gave me great service all through the process could Not be happier”
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Posted 5 years ago
“It did take a while to get my order, but that could have been the manufacturer delay.”
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Posted 5 years ago
“Very smooth transaction Answered all my questions promptly Got my order , perfect”
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Posted 5 years ago
“Very happy with our fabric and the communication regarding the back order.”
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Posted 5 years ago
“LA Design has a very comprehensive website, with pictures of thousands of different wallpapers which can be sorted by many different parameters. Questions by email are answered very quickly - sometimes within minutes. I also phoned with questions and to place my order. Friendly, professional, efficient would be the words I use to describe my experience. I was told that my wallpaper would arrive in 10 business days, but it arrived in 5 days. I would definitely order from LA Design again.”
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Posted 5 years ago
“Excellent phone customer service and super fast shipping!!!”
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Posted 5 years ago
“Quick delivery, product quality and good communication”
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Posted 5 years ago
“exceptional service. Easy to contact and order”
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Posted 5 years ago
“Wonderful experience from the ordering stage to receiving the product I would highly recommend LA Concepts”
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Posted 5 years ago
“The product came in good quality, though shipping took a little too long.”
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Posted 5 years ago
L.A. Design Concepts is rated 4.9 based on 1,107 reviews