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L.A. Design Concepts Reviews

4.9 Rating 904 Reviews
99 %
of reviewers recommend L.A. Design Concepts
Company Reviews Product Reviews
105
 Metrics Info
4.9
Based on 904 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read L.A. Design Concepts Reviews
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Cate P
Verified Buyer
“Great selection and prompt service. What's not to love?”
Helpful Report
Patricia E
Verified Buyer
“Great products, great sservice, very timely delivery of my wallpaper”
Helpful Report
Betsy B
Verified Buyer
“Staff at LA Design Concepts are knowledgeable, professional, courteous and thorough. Great communication. Thank you Matthew.”
Helpful Report
PAMELA O
Verified Buyer
“Great service and 2-day delivery. Yes, I recommend them.”
Helpful Report
Hilary B
Verified Buyer
“Professional, responsive and seamless. Will always order COM fabrics through them.”
Helpful Report
Patricia A
Verified Buyer
“I have no complaints with LA design concepts. Other than my prolonged three month wait for my product. But I do not blame LA it's the times we live in. The product is absolutely gorgeous. I love it.”
Helpful Report
Mary R
Verified Buyer
“I was extremely pleased with both Dianne, who helped me with a wallpaper order, & Matthew, who handled a fabric order. The fabric was back-ordered, & I was afraid it would be discontinued. Matthew kept me informed regularly throughout the process - so that I never had to chase it down! LA Design Concepts is a pleasure to work with.”
Helpful Report
Kevin G
Verified Buyer
“Thank you for your incredible customer service. Immediately after placing the online order, we were called to check on our shipping address. We've never experienced that before...impressive. We received our order quickly. Thank you so much. Highly recommend.”
Helpful Report
Kevin H
Verified Buyer
“Matthew is on top of this, asks the right questions and does all to make sure it is a good experience.”
Helpful Report
Augusta M
Verified Buyer
“Great service and timely shipping of samples and products. Diane has always been helpful and kept me notified of my order status. I’ve placed several orders with LA Design Concepts and the process has been seamless.”
Helpful Report
Juan Carlos T
Verified Buyer
“Very friendly website to navigate,great selection of tire products and most of all wonderful service!!!”
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Theresa M
Verified Buyer
“Love their prices and their customer service chat option is top notch! Tried to order my material online with my cc, but after I placed the order I was told I couldn't use a cc and had to wire the money over. Made me weary. That was an extra pain and lost out on cc points.....but otherwise material came just as expected...... however I got the tracking email AFTER the material was delivered. Thank goodness I happened to be home bc I would have been furious if $$$$ material was sitting on my porch, because I didn't know it was coming that day. So it seems like there's a few kinks to work out, but I'd totally order from them again.”
Helpful Report
Christopher
Verified Buyer
“Quick delivery, fabric looks great!”
Helpful Report
Nancy
Verified Buyer
“Excellent and friendly service reps . Rapid delivery and reliable .”
Helpful Report
Linn
Verified Buyer
“Easy to order online or by phone. Prompt shipping”
Helpful Report
Drea
Verified Buyer
“L.A. Design had exactly the wallpaper I needed at 35% off which was a tremendous help to my budget. Delivery was much faster than expected and I received follow up correspondence to ensure my satisfaction. May I give 6 stars? (The project is still underway so the photo doesn’t show room fully done.)”
L.A. Design Concepts 5 star review on 19th October 2022
Helpful Report
Johanna
Verified Buyer
“Great service and fast delivery Couldn’t be happier !”
Helpful Report
Laura
Verified Buyer
“Shopping here was fun and easy. I am more than pleased with my purchases.”
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Mike
Verified Buyer
“We are very happy with the fabric, price and quick delivery.”
L.A. Design Concepts 5 star review on 14th October 2022
Helpful Report
Diane
Verified Buyer
“Beautiful wallpaper. Shipped and arrived quickly. I cannot wait to hang it!”
Helpful Report
L.A. Design Concepts is rated 4.9 based on 904 reviews
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