L.A. Design Concepts Reviews

Name: L.A. Design Concepts
Rating: 4.94

4.9 Rating 1,006 Reviews

99 %

of reviewers recommend L.A. Design Concepts

4.9

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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L.A. Design Concepts 5 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent, attentive service. Very pleased.”

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Posted 2 years ago

“Diane was so patient, kind and wonderful to work with!!!”

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Posted 2 years ago

“Requested a final price for a particular fabric and was responded to quickly with the price, discount, and free shipping. Ordered it, reviewed it in no time. Customer service excellent.”

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Posted 2 years ago

“Super helpful when I had a question. Customer service was excellent.”

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Posted 2 years ago

“Excellent customer service, communication and helpfulness. Top notch.”

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Posted 2 years ago

“Diane was so great to work with and super responsive. Overall a very good customer experience.”

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Posted 2 years ago

“Order shipped promptly. Confirmation of order details was requested for accuracy of the order.”

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Posted 2 years ago

“I was amazed to find that the grass cloth paper that was out of stock at two other sources was fully stocked and shipped immediately from LA Design Concepts. I was also pleasantly surprised to have a real person to talk to about my project. Diane saved the day when I ran out of paper and was able to immediately place the order to get it shipped within days. LA Designs will be my go to moving forward!”

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Posted 2 years ago

“I was very to reach a nice gentleman named Matthew who was helpful, pleasant, Knowledgeable and found the material that I needed and quickly solved my problem.”

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Posted 2 years ago

“I have purchased many different papers and fabrics from Diane and they all arrived when she said they would and were perfect. I highly recommend this super simple way to get exactly what you want at a good price .”

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Posted 2 years ago

“I have ordered wallpaper for three rooms in my new home. The wallpaper, customer service and delivery are all exceptional. Each room has morphed into greater beauty.”

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Posted 2 years ago

“Very quick turnaround when you order samples, and also when you order fabric. Very pleased and no worries!”

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Posted 2 years ago

“The representative was very helpful and the wallpaper arrived pretty quickly.”

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Posted 2 years ago

“Very professional and helpful”

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Posted 2 years ago

“The BEST experience I have had. I placed the order, received a confirmatory call the next day and the wallpaper 3 days later. Thank you for making it fast and easy!”

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Posted 2 years ago

“My wallpaper arrived quickly and I’m excited to see it installed.”

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Posted 2 years ago

“They were nice enough to check on the repeat pattern before the order.”

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Posted 2 years ago

“I received personalized service which is important to me. Questions were answered swiftly via email. I was skeptical about ordering expensive wallpaper online but the service was excellent and I saved about of money.”

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Posted 2 years ago

“L.A. Design service was professional and very fast. I will certainly be ordering with them again.”

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Posted 2 years ago

“great inventory and excellent service from Matthew”

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Posted 2 years ago

L.A. Design Concepts is rated 4.9 based on 1,006 reviews