“Ordering my special dress for my special event from Laam was truly a nightmare. I had placed order which was supposed to be reaching in 10-15 days, but it was never happening. I had to call their customer services which was accepted once in a blue moon. I then had to search the number of their HR and luckily they picked the call. It was still me convincing them to send the dress so that I should not be pathetic on my own nikkah. Payments were made in advance and even then they had delivered 2 weeks ahead of what was due
Tip for Laam: either take the orders that you can deal, or recruit the staff more in order to work in a professional way.”
“WORST OF ALLL
THEY HAVE 0 care for customers. they keep big brands name and make ppl pay for orders to take money out of credit card to keep cash flow but designers never fill their orders. i have 3rd dispute to fill from my credit card company. beware of this scam”
“Please be aware and never order from Laam.
Exactly bad quality and smelly clothes. Many parts were missing which mad the dresses incomplete. The dresses were not at all the same as it’s on the website. Very disappointed and I hade to pay for the shipment and got extra invoice from DHL. Very bad service and disappointing.
You should be shameful of your work.”
“It's Abdul Qadir here I Received my parcel today and it was totally used parcel the mirror work on Shirt and Dupatta is totally black if the suit is new so mirror work should be new tracking id is LAAM-536201and KHI-802663392081 I give 17253 Rs what I want from you is take your suit back and return my money back to me”
“Terrible experience buying from Laam ,their material is terrible,so smelly from old stock.I would never recommend not to buy from laam ever and please never believe the picture in real it’s totally different material and work,very cheap compare to the price.”
“The dresses I ordered were terrible. Stitching was so bad cloth material was also so bad. I wasted my 800 sar. Even my 350 sar dress was so poor quality. Will not suggest this page. Worst experience.”
“OMG i funcking wish ı had read these reviews before today
I would never ever buy a shıt from them
they are sweet and everything until you send the money and then damn you and your customer experience!!!
RUN! that's my review”
“Worst shopping experience ever!! They’re a scam please beware. I had the worst experience of my life. I returned an item because they sent the wrong one and they haven’t refunded it yet. They’re not responding on any of their platforms and claiming to have refunded it. And I haven't received a single penny yet. They had to refund 26,000 rupees. Their assistant manager is behind all this scam, Ive been messaging him for weeks now and he’s not responding to my queries well . He’s claiming to have refunded the amount which he hasn’t. His names syed qasim hussain.”
“You should add a disclaimer about expected delivery dates- tell the customer that depending on designer, the wait time can be indefinite.
This will save you from the blame, at least.”
“I ordered 6 dresses in April 2022. I paid using my credit card. I only received 3 dresses , I got refund for one dress. They refused to refund for two dresses that I never received. There customer service is very bad. Shipping is always delayed.
Bushra”
“This is a really terrible company. The worst experience in online shopping ever. They are truly incompetent. They are not capable of processing a simple order. The customer service is non-existent, just endless WA bot chats. So many ridiculous excuses. It’s been 5 months and I only have 1 of the 3 suits I ordered. I will never order from them again.”
“Beware…They are scammers, liars, fraudsters. Don’t get impressed with the fancy pictures. They don’t ship anything for months. Emails are full of lies, they send you fake tracking numbers even & then say that the delivery was unsuccessful. I confirmed with DHL they said the tracking was generated and then canceled by them, they didn’t even pick any package from them. Not issuing me the refund, it’s been 4 months I ordered from them unfortunately. Never never order from them. They will rot in hell InshaAllah”
“If there was an option of 0 star I would give 0 star. I waited 2 months for my order to come and Finally I received my order and dupatta was missing they only send the dress and in the Description it says dupatta included. Don’t waste your money.”
“Ordered clothes and did not receive them for a couple months but was not surprised by that. What I was surprised by was half my order was missing but I was charged the full price. I had to wait another month to try to get a refund for the part of the order that they never bothered to send but they didn’t refund even half the amount that was due. Consequently I paid double for the merchandise I received. Never going to use this website again. Go ahead and use it if you want to pay for merchandise you will not be receiving.”
