“Terrible experience buying from Laam ,their material is terrible,so smelly from old stock.I would never recommend not to buy from laam ever and please never believe the picture in real it’s totally different material and work,very cheap compare to the price.”
“The dresses I ordered were terrible. Stitching was so bad cloth material was also so bad. I wasted my 800 sar. Even my 350 sar dress was so poor quality. Will not suggest this page. Worst experience.”
“OMG i funcking wish ı had read these reviews before today
I would never ever buy a shıt from them
they are sweet and everything until you send the money and then damn you and your customer experience!!!
RUN! that's my review”
“Worst shopping experience ever!! They’re a scam please beware. I had the worst experience of my life. I returned an item because they sent the wrong one and they haven’t refunded it yet. They’re not responding on any of their platforms and claiming to have refunded it. And I haven't received a single penny yet. They had to refund 26,000 rupees. Their assistant manager is behind all this scam, Ive been messaging him for weeks now and he’s not responding to my queries well . He’s claiming to have refunded the amount which he hasn’t. His names syed qasim hussain.”
“You should add a disclaimer about expected delivery dates- tell the customer that depending on designer, the wait time can be indefinite.
This will save you from the blame, at least.”
“I ordered 6 dresses in April 2022. I paid using my credit card. I only received 3 dresses , I got refund for one dress. They refused to refund for two dresses that I never received. There customer service is very bad. Shipping is always delayed.
Bushra”
“This is a really terrible company. The worst experience in online shopping ever. They are truly incompetent. They are not capable of processing a simple order. The customer service is non-existent, just endless WA bot chats. So many ridiculous excuses. It’s been 5 months and I only have 1 of the 3 suits I ordered. I will never order from them again.”
“Beware…They are scammers, liars, fraudsters. Don’t get impressed with the fancy pictures. They don’t ship anything for months. Emails are full of lies, they send you fake tracking numbers even & then say that the delivery was unsuccessful. I confirmed with DHL they said the tracking was generated and then canceled by them, they didn’t even pick any package from them. Not issuing me the refund, it’s been 4 months I ordered from them unfortunately. Never never order from them. They will rot in hell InshaAllah”
“If there was an option of 0 star I would give 0 star. I waited 2 months for my order to come and Finally I received my order and dupatta was missing they only send the dress and in the Description it says dupatta included. Don’t waste your money.”
“Ordered clothes and did not receive them for a couple months but was not surprised by that. What I was surprised by was half my order was missing but I was charged the full price. I had to wait another month to try to get a refund for the part of the order that they never bothered to send but they didn’t refund even half the amount that was due. Consequently I paid double for the merchandise I received. Never going to use this website again. Go ahead and use it if you want to pay for merchandise you will not be receiving.”
“Very disappointed… I’ve received replica of Farah Talib Aziz in full price. It has very less fabric with no embroidered lace at all except for the small neckline. My friend shipped it As Is and spent RS6500 in shipping. Wt do I do? Plz do not trust this website so called LAAM 😥”
“I urge you not to purchase your bridal outfit(s) for Laam, especially if you are an international client. I am based in London, England and paid a deposit of £200 for an outfit, it has now been 8 weeks (2 months) and Laam have continued to tell me they have not received the money.
This was wired from a direct debit account and my bank has reassured me on numerous occasions that the money reached Laam’s Pakistani bank account 2 days later. So why they have been lying for 8 weeks is beyond me. I’m so disheartened at their services and lies! It’s a colossal waste of not only my money but time. I have had to start the search for a bridal outfit from scratch again. The outfit was an Ali Xeeshan, Laam was also recommended to me by Ali Xeeshan. I have told the Ali Xeeshan company to stop recommending them. In a nutshell, neither Laam nor Ali Xeeshan will accept fault or even bother to resolve your issue.
I’m seriously doubting how reputable this company is. Any upcoming bride will tell you how much £200 means to them, especially when you are trying to save as much as possible for your dream wedding. I’ve lost total faith in this company or even the idea of ordering from abroad. They told me their CEO is involved, who I haven’t heard a single word from.
My advice to any international bride, it doesn’t matter what figure they quote you to wire across. Only transfer around £10, see how long it takes them to come back to you saying they only received £10. This way you’ll know your money isn’t lost in ‘cyber space’. If your £10 reaches them that’s great, if not, you’ll feel less disheartened about losing a tenner in comparison to £200 like me.
Let’s put it this way- if a company treats you like this in the holy month of Ramadan, I don’t stand a chance in ever getting my money back, let alone a whole outfit coming through.
Good luck to all future brides out there, stay savvy.”
“Very disappointed. Couple of orders placed in the last week of December 2021. Estimated delivery was in January & March. One was refunded in February after long waiting & March delivery still waiting. No update from customer service. Very bad experience.”
