“A great company who are also super at giving advice if necessary. The range of products mean they have something to suit every soil type. We have 2 large dogs who thrash the garden so I rely on Lawnsmith products to try and keep the lawn looking respectable and it works!”
“I ordered lawn seed and also lawn seed, and in a very quick time frame they were delivered.
I followed all the kawcomprehensive advice on the Lawnsmith website and found it very comprehensive and useful, so armed with my newly acquired knowledge I first tackles the scarifying to remove the moss, then fed and seeded my now scruffy looking lawn.
Seriously, in a week there was an amazing transformation; all the bare patches are showing luxuriant new blades7 of grass, and the rest of it is the most beautiful rich green. I couldn't be more pleased and. I can wholeheartedly recommend Lawnsmith for their complete package of excellent customer service, advice, and the quality of their products. I can't wait to see the restored lawn mown when it's ready.”
“The products arrived as ordered apart from the Hydro Spray Deflector Nozzle, which resulted in a delay in planned work. The Lawnsmith staff, however, rectified this once I assertained that the reordered Nozzle had not been dispatched as promised, which delayed work further. Although a nuisance, I do not hold this agains Lawnsmith and will order products from them again once i have used the seed, fertilizer and spreader.”
“Like all the Lawnsmith products these are high quality coupled with clear instructions. The Green Up Ferrous Sulphate really does green up the lawn. I use 400gm per 100 sq mtres on clay soil and it comes up a treat. The fertiliser really makes the grass grow.
In addition, I look forward to receiving the Lawnsmith diary every month. Keep up the good work.”
“As a regular customer of Lawnsmith, order fulfilment standards have fallen to an all time low. This includes incorrect items delivered, poor quality packaging and items omitted from a delivery.”
Hi Christopher
Thank you for taking the time to share your feedback, and I’m really sorry to hear about the issues you’ve experienced with your recent order. We do appreciate your loyalty as a regular customer, and I can understand your frustration.
We’ve recently welcomed some new staff in our warehouse, and while they are still learning the ropes, we’re doing our best to ensure that these types of mistakes are kept to a minimum. I can see that the missing item from your order has been dispatched and is marked as delivered now, but if there’s anything still amiss or any other concerns, please don’t hesitate to reach out to us. We’ll make sure to resolve any issues as quickly as possible.
Kind Regards
Laura
