Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had a great experience with Leonard building. The whole staff was amazing. Thank you Scott for having our shed delivered earlier than expected Johnny the Delivery driver was great Amazing watching him move the shed into place thank you all. Great job”

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Posted 5 years ago

“We have brought 2 buildings from Leonard and we love them, the staff is always friendly and helpful. Great value”

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Posted 5 years ago

“I am fully satisfied with the service provided when purchasing my truck bed cover. Helped me understand all my options and match to the need I described. Cover was installed and I was given step by step instructions how to use it. I will be a repeat customer.”

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Posted 5 years ago

“I had an issue with my service at the West Columbia, SC facility a month ago. I spoke with Ken, the manager there. He personally called me, listened to what I had to say and took care of the issue. He is a man of his word and provides excellent customer service. Great management and I will trust this company again.”

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Posted 5 years ago

“I just like to say that this location in Burlington North Carolina for Leonard's Buildings & Truck Accessories is one of the top places I've ever been to. The hospitality and the knowledge of all products is just astounding the manager Maryn Takacs is the the most amazing person.... and fast I have never seen such an awesome person she is great!!!!!”

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Posted 5 years ago

“I had a great experience buying a trailer from the folks at Leonard. I would definitely go there again.”

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(238) - Posted 5 years ago

“The team at the Fayetteville Leonard store on Raeford Road did an awesome job! From the start of the process of purchasing my new 100XR camper shell, Brad openly spoke of the different options available and their uses for each feature. Once the order was placed, he kept me updated. He kept me up to date throughout the entire process including when it went into production at Leer and when it was completed. His expertise, knowledge, and customer service goes above and beyond. The install went flawlessly once my camper shell arrived promptly. I would recommend Leonard to anyone looking to buy a camper shell for their truck.”

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Posted 5 years ago

“Very pleased with my 5×10 utility trailer. Solid well built and sturdy. Great customer service. Only had 1 issue since I purchased 2 yrs ago. One turn signal would not work. Stopped by the shop in Wilson, NC and the teammate stopped what he was doing and found a ground wire bolted down incorrect. 3 min. and on my way. GREAT.”

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Posted 5 years ago

“awesome place to shop!!! love dealing with these guys!”

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Posted 5 years ago

“GreatExperience with Brad andAlex,they were very helpful and on the one with getting me the trailer I needed,outstanding work performance and getting me on the road safely.”

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Posted 5 years ago

“it has been a long time since i have had customer service that i am proud to brag about but, this team in Burlington NC has my respect and loyalty for the services they gave me. it is refreshing to experience the hard work and dedication to doing a good job that this team displays in all aspects of their work. they provided top notch service to out fit my 2020 chevy truck with the accessories i needed, got the parts in and installed exactly to the schedule i was provided at the time of purchase which was pretty quick in my opinion. they have upgraded my trailers also,with the utmost care and attention to safety and function. i had a need for urgent trailer repairs recently. i needed to deliver equipment to one of my work crews out of state in order to keep them working but, my trailer had electrical issues. i called Marin , she put me on the phone with Wes , told him how i was in a tight spot and in less than an hour my trailer issues were resolved and i was able to make the delivery and keep my men working and the project moving forward. this was a huge deal to my company as they saved us several thousand dollars in down time and my crew working so they could get full week in and not have a short week on their pay checks and that is a big deal to us. the team at Leonard moved on this fix quickly, did a great job on the trailer and made a real and positive impact on several families. i am now and will continue to be their customer and supporter of their work and dedication. thank you team Leonard of Burlington NC. Call them you will not be disappointed.”

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(133) - Posted 5 years ago

“Dealt with Leonard Truck accessories in Winston-Salem. They all were very nice, professional and completely helpful. They really seemed to take an interest in what they were doing for me and all my work with the after market components I put on my truck came out great! Will use them again if I need anything else done on my trucks.”

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Posted 5 years ago

“Great job, atmosphere and quality of work. Purchased a large pizza for the group”

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(660) - Posted 5 years ago

“Shed built to specs and delivered on time. Simple ordering process and good workmanship and materials.”

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(665) - Posted 5 years ago

Joel, thank you for purchasing a Leonard shed! Our sheds have been built in our Mount Airy, NC location for nearly 60 years, and we are the experts! Leonard is also an experienced provider of the best trailers and truck accessories in the southeast. We appreciate this review and look forward to seeing you here again!

Posted 5 years ago

“Very well made building. We like ours it hasn’t leaked and we have had a couple 5-6 inch rain spells lately”

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(110) - Posted 5 years ago

Melinda, thank you so much for purchasing a Leonard shed! All of our sheds are hand-built with exceptional quality and craftsmanship. For nearly 60 years, excellent customer service has been our top priority. Through the years, we have also remained experienced providers of great trailers and truck accessories. We appreciate this review and look forward to seeing you here again.

Posted 5 years ago

“nice employees”

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(657) - Posted 5 years ago

“Customer service was great the price was competitive and I was satisfied with the entire experience. The shed is of very good quality. The delivery driver was very professional and quickly placed the shed in an area selected by me.”

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(125) - Posted 5 years ago

James, thank you for this 5-star review! Leonard has been in business for nearly 60 years, and customer service has always been our top priority! We offer the best sheds, trailers, and truck accessories in the business! Great things are happening at Leonard!

Posted 5 years ago

“I order a truck bed Cap for my 2019 Ram 1500 came in on time, good color Match and a good job on the install. Yes, I will buy here again!”

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(658) - Posted 5 years ago

Willie, thank you for this 5-star review! Leonard has been in business for nearly 60 years, and customer service has always been our top priority! We offer the best sheds, trailers, and truck accessories in the business! Great things are happening at Leonard!

Posted 5 years ago

“Great salesman and great product, Without his help I would have bought a trailer with a high tongue jack the would have hit my tailgate on my new truck. Thanks for the advice!”

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(230) - Posted 5 years ago

Terry, thank you for this 5-star review! Leonard has been in business for nearly 60 years, and customer service has always been our top priority! We offer the best sheds, trailers, and truck accessories in the business! Great things are happening at Leonard!

Posted 5 years ago

“My experience with Leonard's Truck Accessories was Great! I have 2020 Chevy Truck and wanted a trunk cover. They did an Excellent job with color matching and installation (it didn't take long). I am VERY pleased and would recommend them to everyone. Their service is Outstanding. "Thank YOU".”

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(234) - Posted 5 years ago

Robert, thank you for this 5-star review! Leonard has been in business for nearly 60 years, and customer service has always been our top priority! We offer the best sheds, trailers, and truck accessories in the business! Great things are happening at Leonard!

Posted 5 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews