Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“this is one review I am happy to write about, I love my shed it truly fits all my stuff and I have a lot of stuff it was delivered on time had no problem placing it where I wanted.. they worked with me on my payments, and these days that a plus it is well built and adding shelves and hooks no problem.. if I should need another Leonards will be the ones I call”

Helpful Report

Posted 5 years ago

“Great purchase of a 5X8 Trailer, Oliver is all about it and knows what He is doing. Very professional and ensures you have all that you need for the DMV. I reserved it online, stopped in since I was in the area. He said He would call me in a day or two and He did! He knows what customer service includes and makes it happen. Smooth and great purchase. Thank you.”

Helpful Report

Posted 5 years ago

“Ordered a cover oneline and was missing parts. The online company wasn’t helpful at all. I Called Saturday at noon and went up to the shop and met David Harris the manager and he found the parts I needed and they were in stock at the store. David then walked me through how to install them properly. Should’ve purchased the cover from him in the first place. Great service I will continue to use them from here on out.”

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Posted 5 years ago

“We are very pleased with the bed top we got today at Leonard truck accessories in Morristown,TN”

Helpful Report

Posted 5 years ago

“I went to the Roanoke location to find shocks for the back window of my truck cap. Thankfully I went there myself because the measurement was an inch off. They had the right part and even installed it for me. Extremely helpful, thanks.”

Helpful Report

Posted 5 years ago

“Drove to Myrtle Beach SC to bring back the in-laws camper for them. Got to campground to find hitch parts stolen off the camper. Excellent help and service from the Conway SC Leonard staff getting me exactly what I needed to save the day given I drove 5 hrs from Virginia that day. Very pleased with the manager and staff and they're going above and beyond to ensure I was safe and good to go with my backhaul of a camper from SC to VA. Strongly recommend this Leonard location and staff. Gene Jackson Danville VA”

Helpful Report

Posted 5 years ago

“I recently purchased a bed cover painted to match my 2020 Ford pickup from the Hickory, NC store. When I got home with it my wife noticed a small defect in the cover that neither I nor the folks at the store had seen. I took the truck back to the store and to make a long story short, Chris and Adam notified Leer (the manufacture). Leer said they would send a new cover, which they did. The new cover arrived in about two weeks with no defects. it was installed in just a few minutes and I was on my way. I can't say enough good about the service, the attitudes of everyone at the Leonard Store, and the service from Leer. OUTSTANDING PLACE TO DO BUSINESS.”

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Posted 5 years ago

“I am so glad I chose Leonard's for purchasing a building. James was so helpful and knowledgeable! He answered all my questions and helped me determine the best building for me. Exceptional customer service! I will highly recommend Leonard's to my friends and family!!!”

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Posted 5 years ago

“Exceptional customer service!! Very knowledgeable and helpful!!”

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Posted 5 years ago

“I needed a key for my truck cover that broke. I was given outstanding customer service by the manager who searched through his key inventory for a replacement. After meticulously searching for my key code he finally found one that matched. Customer service like that is almost unheard of in most businesses.”

Helpful Report

Posted 5 years ago

“Ruckersville VA location rocks! Mike Powell put on running boards that I had purchased on-line. He has done so many of these that installation took 40 minutes from the time I pulled in my truck. He also did the work at a great price. Highly recommend.”

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Posted 5 years ago

“Today was a great day for me and my husband at the Yorktown Va on route 17 23693 Leonard shop. Blair Marcel was amazing !!!! We came in looking to get a trailer and Blair made it so easy and hassle free and was very informative about the equipment. I will be back because of the stellar service my husband an I received in a fast, friendly, and timely manner . I AM RECCOMMENDING LEONARD TO ALL MY FAMILY AND FRIENDS AND BLAIR!!!! THANK YOU AGAIN FOR OUR 6'4X12 TRAILER FOR MOMMAS NEW TRACKER .We also enjoyed the older guy ..the mechanic and his hospitality and also the other manager. It is so nice to be treated like family ..Thanks guys Conni and Daniel sanchez”

Helpful Report

Posted 5 years ago

“My bed cover was leaking, so i made an appointment at Leonards in Morehead City, N.C. The service people were very friendly, got right to work on my truck cover and fixed the problem very fast. I would recommend Leonards to anyone, thank you.”

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Posted 5 years ago

“Heather made my purchase of a 6X12 utility trailer a complete pleasant experience. Highly recommend Heather as well as Leonard’s. I will be a customer in the future.”

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Posted 5 years ago

“Went to your 4009 bragg boulevard fayetteville NC location. Shelly assisted me with my purchase. She was quit knowledgeable with products. And assit me in making my purchase. I purchased ultra flex bed cover, weather tech window deflectors and weather tech rear floor mate. Installation went well very pleased with finished product. Would recommend anyone wanting truck accessories to give Leonard a try”

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Posted 5 years ago

“Great customer service!! Friendly!!”

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Posted 5 years ago

“Great costumer service!! Very nice and friendly!! The staff makes you feel like you have been knowing them for years!!! We love our step bars for the truck!!”

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Posted 5 years ago

“Excellent install Of airlift 5000+ by Leonards in Conway South Carolina. Install was very neat, clean and professional. Very knowledgeable about the products they were installing. Great pricing as well!!!”

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Posted 5 years ago

“Just had another excellent experience with Leonard truck supply in Conway South Carolina. They installed airlift 5000+ on my 2012 Dodge ram 2500. Excellent job on the install. Install was neat clean and timely. Very professional and knowledgeable as well as friendly. Excellent job. Highly recommended!!”

Helpful Report

Posted 5 years ago

“We purchased a 5x8 enclosed trailer from the Shelby, NC location. The two gentleman who helped us went above and beyond! We bought the trailer sight unseen because we know the quality of Leonard products. Everything about our experience was professional and courteous. They went out in the heat and hooked up the trailer, helped with all the accessories and explained details about the trailer very well. They were so kind, that we bought a set of weather tech floor mats that we never planned to buy. Great customer service and highly recommended.”

Helpful Report

Posted 5 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews