Leonard Truck Outfitters Reviews

Name: Leonard Truck Outfitters
Address: 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, 630 W. Independence BlvdSuite 3Mount Airy, NC 27030, North Carolina
Rating: 4.25

4.3 Rating 1,084 Reviews

80 %

of reviewers recommend Leonard Truck Outfitters

Company Reviews

Questions

Metrics

4.3

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leonard Buildings of Florence, SC was great to work with, I traveled 2 hours to pickup a trailer-a sale item they were trying to move-and the manager held it for me. I was in and out of there with the proper paperwork in what seemed like 30 seconds though in reality more like 10 minutes. Serious quick. My only reason for not giving a higher score is the light-duty trailer turned out to be in reality no better than the major competitors [big box and farm supply places I wont name]. It's as if they all buy from the same vendor, the 2 hour ride was rough on the paint, leading to lots of chipping, and that before I needed to re-spray a majority of the metal due to surface rust and add wood to "tighten-up" the mesh bed which behaved like a trampoline with my ATV. Lastly, in the end I got a small trailer which functions as planned and fits in the side yard making the wife relatively happy.”

Helpful Report

Posted 6 years ago

“Box for hitch was torn missing a washer”

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Posted 6 years ago

“Knowledgeable staff. Easy process buy my trailer. Well built product. Would recommend.”

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Posted 6 years ago

“I have NO comments. Write a review every time you make a purchase - - you must be kidding!!!”

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Posted 6 years ago

“I love my shed”

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Posted 6 years ago

“The trailors could be painted better. Mine is already rusting. Only been 3 weeks since i had it”

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Posted 6 years ago

“Friendly and helpful customer service. They had what I was looking for most of the time, the only negative is that they're much more expensive.”

Helpful Report

Posted 6 years ago

“I've had this cargo trailer for a few months now and I am having fasteners fall out. Please call me and send me some replacements. 3046154two03”

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Posted 6 years ago

“Handle came off the 2nd day”

Helpful Report

Posted 6 years ago

Leonard Truck Outfitters is rated 4.3 based on 1,084 reviews