Leonard Buildings & Truck Accessories Reviews

4.3 Rating 1,032 Reviews
81 %
of reviewers recommend Leonard Buildings & Truck Accessories
4.3
Based on 1,032 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 84%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Leonard Buildings & Truck Accessories Reviews

About Leonard Buildings & Truck Accessories:

Established in the Blue Ridge foothills of North Carolina in 1963, Leonard Buildings and Truck Accessories is a privately owned retailer, manufacturer and distributor whose product lines include storage buildings, cargo and utility trailers, truck covers and accessories, carports, playhouses, pet and animal structures, gazebos, and outdoor furniture. We serve our residential, commercial and government customers through our 59 factory outlet stores in the five-state region of North Carolina, South Carolina, Virginia, West Virginia and Tennessee.

Seventy percent of our business last year resulted from repeat customers and referrals mostly of which were from family member to family member. We hear a lot of this: "I am here because when I was growing up my grandfather had a Leonard building in his backyard . . ." We take pride in serving and taking care of folks as if they were our family.

Over the years, our company's focus on quality, craftsmanship and customer service has allowed each of our company-owned stores to be integrated partners in their local communities. We encourage employees to look for ways to make a difference around town and to help out worthy causes.

Visit Website

Phone:

3367895018

Email:

mktngteam@leonardusa.com

Location:

630 W. Independence BlvdSuite 3Mount Airy, NC 27030,
630 W. Independence BlvdSuite 3Mount Airy, NC 27030
North Carolina
27030

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Anonymous
Anonymous  // 01/01/2019
Our sincere thanks to Don Batchelor and his team at the New Bern, NC store for taking such good care of us re the installation of the Blue Ox baseplate, tow bar, brake system and light controls for our 2020 Chevy Equinox “toad”. He worked with our tight time frame to assure we had the work done in time for our RV trip. He also added a modification to assure our car battery received sufficient charge to offset tail light use during a rainstorm. To date, I have purchased an RV shelter, two car garage/shed, two trailers and several braking systems from Leonard. We are very satisfied Leonard customers and will not hesitate to continue doing business with Leonard. A special thanks to Don: his continued customer support has been exemplary. Bill & Cathy
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Posted 2 years ago
I couldn't be happier with my new trailer thank you guys so much for all your help and going out of your way to make sure I got what I wantted in a very quick time I spoke to Don the manager of the New Bern NC branch and he was amazing couldn't beat the price felt like family walking in and he went over everything I asked and he made sure I was happy 10 out of 10 recommend talking to him I drove almost an hr to speak to him and it was well worth it
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Posted 3 years ago
Great customer service, Hans was fantastic. Helped us diagnose problem. Took pictures sent via email vs driving out. Made one trip and all issues resolved.
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Posted 3 years ago
Let me start by recognizing Robert the manger at the Florence SC branch. Mr. Robert us truly a professional and he provided me with outstanding customer service each time I came to Leonard. The work and care him and his staff put in my jeep exceeded my expectations. I recommend anyone who is looking for awesome quality work and great customer service is to visit these professionals.
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Posted 3 years ago
I received a great Leer topper for my Nissan Frontier. Price was right and service was better.
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Posted 3 years ago
I wanted a site check before committing to purchasing a shed for my yard. I made an appointment for "KB" Benbow to come out. It was approximately fifteen minutes past our appointment time so I called the office and left a less than happy voice mail. Right after I hung up, KB called apologizing. He stated he was running behind and was on his way. When he arrived he was very cordial, helpful and sincere. He took his time, looked over my yard and made some good suggestions as far as placement. He also mentioned things I hadn't thought about such as ramps/length, and door clearance. KB is a really nice young man and I feel that Leonard is very fortunate to have him as an employee. If KB/Leonard would go to this much trouble for a site check, I'm sure the purchasing and installation process will be just as positive. I've had my share of "bad experiences" and unkept promises with other businesses, but KB restores my faith that there are still employees who are professional and take pride in their work. Thank you. SCB
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Posted 3 years ago
Honest and very professional people on the Leonard team. And my huge thanks to K.B for the professional he is and his entire team. I am very happy to have left Florida to buy my 6x12 dump trailer, it was worth my almost 8h trip from Florida to Columbia S.C to buy my dump trailer at Leonard. I really appreciate it:)!
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Posted 3 years ago
Ben at Little River site did a very good job on the phone and in person when I ordered a rack. The rack came in 2 days as expected and Ben had the assembly completed and put the rack on my rig. Thanks Ben
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Posted 3 years ago
I am very pleased with my utility trailer purchased 03.16.21. Everyone from the manager to the staff were very courteous and helpful, they explained to me the warranty, the registration process with DMV, warranty, maintenance and also the safe handling and the proper way to hook up the trailer.. The whole purchase experience was hazzle free, I drove my trailer home in less than one hour. Thank you to all the staff at Leonard, Manassas?
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Posted 3 years ago
Blair worked with us in designing our building/garage. He had great ideas and suggestions. The installation crew did a great job and didn’t leave a big mess behind. We love how our color choices were able to blend right in with our home. This is a high quality building that doesn’t just look like a random add on.
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Posted 3 years ago
Charles Goings was professional, accurate, and precise, in placing our new shed in a very tight space. We couldn't be happier with our shed, and especially with Charles Goings and his skillful handling of our shed.
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Posted 3 years ago
Outstanding salesman that went out of his way to show me the options for my Tundra. The installers were great as well. After the shell and bedrug were installed they went over the products with me. Outstanding Job Wilmington Leonard!
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Posted 3 years ago
Great Customer Service! I purchased a bed cover and it leaked. I contacted our local distributer in Wilmington, NC and they contacted the manufacturer, which agreed to give me a 100% refund. I purchased a different still bed cover and it is perfect. Thanks so much for your outstanding customer service.
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Posted 3 years ago
I am happy to say everything about our trailer purchase went without a hitch (pun intended). Josh Blaylock was fantastic. He took the time to stand out in the rain with us and explain everything to make sure we knew all about our new trailer. He made sure everything was connected properly and we were comfortable with everything before we left. High quality trailers, good prices and great customer service!
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Posted 3 years ago
Bought a Diamondback SE Tonneau cover from Leonard and had them install it. Great priced on the cover (which I love) and a great job on the install. Attention to detail, excellent work on the Ford Rangers known leaky areas. This cover and install has let us transport our luggage across States, particularly a trip through a monsoon going to Williamsburg VA Christmas 2020. Absolutely bone dry on arrival, and bone dry every time I open it. My father was a Leonard man, and so am I! Thanks to the folks at the Bragg Blvd location in Fayetteville NC! Great service from all!
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Posted 3 years ago
Had spray liner put in my new truck. It looked like it came from the factory with the liner already in it. Professional team and kept me informed through the whole process. Highly recommend the High Point NC location.
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Posted 3 years ago
John at the Kannapolis location, the service was excellent along with communication. The communication was key since I'm not local and the situation was unique. John worked with me and the process was smooth. Thank-you to all involved and highly recommend them!
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Posted 3 years ago
Went there January 2021 in Conway SC was greeted at the front counter by Linsey and Dave they are polite professional and very knowledgeable I just purchased a new truck and needed a bed liner sprayed in I was walked thru the process made the appointment I could not be happier how it turned out THANK YOU LEONARDS Will Be Back
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Posted 3 years ago
Leonard's did a great job in handling my purchase. Handled everything I needed to ensure my truck was prepared to haul my new cargo trailer away, no issues. Great experience.
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Posted 3 years ago
Went there and got a shed and a trailer, Brad Fisher was a great help and no pressure to buy unwanted items, I will return for future items for my truck.... Thank you Brad for all your help..... James Cain
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Posted 3 years ago
Leonard Buildings & Truck Accessories is rated 4.3 based on 1,032 reviews