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Leons Furniture Reviews

2.2 Rating 465 Reviews
29 %
of reviewers recommend Leons Furniture
2.2
Based on 465 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
Greater than 42%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
Leons Furniture 1 star review on 21st February 2025
Anonymous
Leons Furniture 1 star review on 21st February 2025
Anonymous
59
Anonymous
Anonymous  // 01/01/2019
We have bought alot from leons. Never had problems except for deliveries. A year ago we bought a dining set. They told us back ordered and would take a month. We'll took 3 months! Then another 2 weeks for delivery. A few weeks ago we bought a livingroom set that they said was in stock. When we went to set up delivery they apologized because it would take 2 weeks to have it delivered. The day before it was to be delivered they called and once again apologized and said it would be another 2 weeks for delivery. They claimed because we are 5 miles out of town on an acreage. They were told that when we were setting up delivery. That is the only complaint I have about leons, all else was good. They really need to improve on their deliveries. It makes me think twice about buying from there.j
Helpful Report
Posted 2 hours ago
Today Feb11 I purchased a L G 1 piece stacked washer and dryer from Leons. Jay E was the sales rep, and this guy is great. Told me about an L G promotion for $ 200 prepaid and a warranty that if not used I get all the price of the warranty back in an in store credit. Also set up delivery for a time so I can sell my old washer/dryer. Not bad eh? Thank for all your help Jay E, you Are the BEST!!
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Posted 6 months ago
Absolutely terrible customer service. Trying to get delivery out of town is terrible. At least 15 phone calls to try and get things in place. They seem to have no idea what’s their policies, etc. No “friendly” customer service at all.
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Posted 9 months ago
I found a great buy at leons and the staff were very helpful. Will recommend to my friends
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Posted 10 months ago
Purchased a GE washer but haven't used it enough to check on its durability. Delivery service was exceptional and installation complete.
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Posted 1 year ago
Please don't buy anything from leons. They have bad customer service, kept on miss handling my items, and they lie a lot I will never buy anything from Leon
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Posted 1 year ago
We had a very positive purchase experience with Leon’s. Sumita was our salesperson. She was a kind woman who guided us throughout the merchandise in the store, but put no pressure on us. That was very much appreciated!! Also the men who delivered the furniture were careful and friendly. Thanks Leon’s! We love our coach and love seat.
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Posted 3 years ago
I have purchased several pieces of furniture from Leons and I have to say that I never had great expectations because I know that the pricing reflects the quality. Average to say the least...However my concern is their current advertising campaign. I am embarrassed to be a white person if the couple in ads is supposed to be representative of my demographic...#LEON'S SO WHITE...I change the channel when their commercials come on. You can do better I'm sure.
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Posted 3 years ago
Leons Furniture is rated 2.2 based on 465 reviews