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Leons Furniture Reviews

2.2 Rating 608 Reviews
28 %
of reviewers recommend Leons Furniture
2.2
Based on 608 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
“Deepali she is very kind and welcoming person. Thank you so much!”
Helpful Report
Posted 4 days ago
“2nd visit/purchase at Leons: Has an amazing experience shopping for a couple of household items, all thanks to Karan. He was very patient, knowledgeble and genuinely focused on helping us find a right fit. Outstanding customer service without any of the usual pushy sales tactics. Thank you, Karan.”
Helpful Report
Posted 2 weeks ago
“The store has a very welcoming staff. I have dealt with Mark several times over the years, purchasing mattresses, washer, stove , couch and have always received excellent service. Delivery is on time and personal helpful.”
Helpful Report
Posted 1 month ago
“The Salesman Daria at the Leons in Edmonton Northside, was spot on with her sales approach, knowledge of the product and explanation of the additional warranty and delivery. The delivery was exactly what she said. Daria mentioned that the leather needed attention 4 times a year, and that we would be contacted by a representative , who would set up an appointment and come to our home and explain the process. That is exactly what happened, they were on time , the process was completed, and everything was explained. We would not hesitate to purchase again from Daria”
Helpful Report
Posted 2 months ago
“Knowledge. Quick service mark was great”
Helpful Report
Posted 3 months ago
“We purchased a sectional living room set and a Maytag washing machine. The service in both departments was awesome. Dealt with Anthony Turner for the washing machine and Mark Blackall for the living room sectional. We had accommodating, helpful over and above. We have always dealt with Leon’s and the result is always very positive. Thank you for the wonderful experience you provided.”
Helpful Report
Posted 4 months ago
“We had dealt with Leon’s Furniture store before and the service was excellent and the delivery was remarkable. Today, I asked to speak to Mohammad our service agent who had been so helpful before and he was once again just as amazing!!!!!”
Helpful Report
Posted 4 months ago
“I stopped by to look at new bedroom furniture and wasn’t sure exactly what I was looking for, your employee Danielle was so helpful and sweet. She explained all of my options, took the stress away and showed me some pieces I’m really excited about. Can’t wait to come back. Thanks Danielle !”
Helpful Report
Posted 4 months ago
“Shazia helped me with my purchase of a LG dishwasher on Friday May 22, 2026. She was very knowledgeable and helpful. Looking forward to my new purchase which I received word today it can be delivered a week earlier. I will definitely be purchasing again from Leon's in the near future. Thank you! Susie”
Helpful Report
Posted 4 months ago
“Purchased new washing machine May 24 with a delivery dated of May 26. The time was confirmed via e-mail to be between 9:00am and 12:30 pm. The truck arrived at approximately 10:00. Very quickly the machine was in the house and the old one on the truck. The delivery experience was fast and no problems. The delivery team was Mike and Nate and they were outstanding to deal with. We purchase a lot from Leons and will continue.”
Helpful Report
Posted 4 months ago
“Last week I went in and was looking to buy a mattress...I was really impress with Denis...he was patient with me and didn't rush me to choose. I was torn between two mattresses and kept going back and forth for almost an hour. He gave me is opinion on both and said take your time. That's what you call for me good customer service. If you ever need a hand for anything ask for Denis.”
Helpful Report
Posted 5 months ago
“Our sales person Birgit from east mountain Hamilton is our go to person at Leons very help full to our needs. The delivery gents were out standing.”
Helpful Report
Posted 5 months ago
“Jacquie was wonderful, knowledgeable & professional. She went out of her way to look after our requests. We would highly recommend her to anyone else requiring assistance with their purchase.”
Helpful Report
Posted 5 months ago
“Sena from customer service has gone to the extreme to assist us over the last several months with extended warranty on a recliner we purchased. If it hadnt been for Sena I'm sure the issue wouldn't have been resolved to our satisfaction. I hope Leons Newmarket realizes what an outstanding employee she is!”
Helpful Report
Posted 5 months ago
“The Mackay furniture set is perfect for our home and within our budget. Zahra was great at helping select the right style. The delivery was quick and we had it protected and insured.”
Helpful Report
Posted 5 months ago
“bought 2 chairs....great service with Mathieu Chiasson..no pressure...everything very well explained...when I go back with def deal with him Tks again”
Helpful Report
Posted 5 months ago
“Mark was very helpful buying my mattress. He was patient not pushy.”
Helpful Report
Posted 6 months ago
“Great place to shop. My friend was looking for a new couch and chair and maybe kitchen table and chairs. Luv was our salesman fantastic guy. Very knowledgeable. We will be back 💕”
Helpful Report
Posted 7 months ago
“Buyer's beware at Leon's purchasing extended warranty on your furniture. First hand knowledge I have. I purchased a rocker recliner and my reclining mechanism broke in half. I called Leon's to let them know and I was told sorry we only honour I year you have to go through the company you purchased the warranty with . I called ,my rocker recliner has been sitting up against the wall going on 3 month's still waiting to be fixed. Please ask questions before purchasing the extra warranty. It is very frustrating and I don't want someone else to have to deal with the same problem. Valerie Lane”
Helpful Report
Posted 8 months ago
“I have been a long time customer of Leon's, and have always been satisfied with my purchases. I called the Crossiron store to ask a question, and I talked to Pax. He was very helpful and actually helped me with a stove purchase over the phone. He was not a pushy salesman as sometimes you get, he just told me what he could offer and we did the sale, and he threw in a couple pillows at the end. Another satisfied purchase for me.”
Helpful Report
Posted 9 months ago
Leons Furniture is rated 2.2 based on 608 reviews