Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.20

2.2 Rating 429 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.2

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 1 star review on 24th May 2025

Carole Lepage

Leons Furniture 5 star review on 1st April 2025

Jennifer H

Leons Furniture 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service beginning with the Jeff the salesperson right through to the fast on time delivery. everyone I dealt with was friendly, helpful and courteous. This is why I always buy from Leon's.”

Helpful Report

Posted 2 days ago

“In Oct.'24, a friend accompanied/helped me transfer on & off several beds (am disabled) while a lovely, intelligent, knowledgeable young woman named Megan C. answered all of our many questions. I cannot express enough how extremely helpful she was. Unfortunately, no bed would work for my body so, while disappointed, we began to test recliners. This also did not work. Frustrated, I focused on love seats. (Was wanting one but hadn't planned to buy one that day). Found one & made a quick purchase. With the meticulous help Megan offered I am convinced she will either own this company or another someday. (Hope she invents 'that bed') Though this review is late, my gratitude to her is lasting. (The delivery guys were very good also)”

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Posted 1 week ago

“Brad was awesome.”

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Posted 2 weeks ago

“Im a Senior Lady and today Apr 24/25 bought a loveseat and Recliner from Ribhu K a very nice and helpful young man. Took so much time with me as i only had so much room to put my Recliner and Loveseat. Brought the Rec over to loveseat to see how they fit. Never rushing me. So friendly and kind. I appreciated his time. Hard to find good Customer Service these Days. Ribhu was kind and so helpful. I would recommend Leons to everyone.”

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Posted 1 month ago

“Thank you Sawson for your help! Very helpful and knowledgeable”

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Posted 1 month ago

“Yesterday l made a bad review of a renzo sofa and sealy mattress. Today they called to make it right! Thanks Nadia and Brantford Leons!”

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Posted 1 month ago

“I am completely satisfied with the delivery guys Sam and Tyler! Funny, friendly, and helpful! I love my couch and they set it up for me without issue. The couch is comfortable , sturdy, clean, and perfect for me. I wouldn’t shop anywhere else for my home items. Yes you pay more but it is good quality and lasts a long time.”

Helpful Report

Posted 1 month ago

“Joan Skinner was the Leon’s staff that served me and my friend and she was excellent! She answered all of my questions even fielding some questions in the phone after the sale. She was friendly and very competant and a real joy to interact with. My experience couldn’t have been better!”

Helpful Report

Posted 2 months ago

“Great service and wonderful delivery men very kind and quick. The couch is amazing and so comfortable! I will always use Leons for furniture and appliances”

Helpful Report

Posted 3 months ago

“We had the best service from JEAN PAUL in Moncton NB HE HAS A GOOD WORK ETHIC and is very personable. Thank sir for the great service we need more of his type in this world.”

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Posted 3 months ago

“Andrew and Tucker were very professional from courtesy call informing me they are going to arrive within the hour. They were careful bringing King Size bed upstairs and setup in Masterbedroom. I am very impressed with their work ethics and skills putting the bed frame together in no time.”

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Posted 3 months ago

“My name is mladen , and today we received a sofa, it looks difficult to get in but jashan and lucky teams give their 100 percent by showing their professionalism, they brought it in. I'm quite satisfied from their service.”

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Posted 3 months ago

“IN THIS DAY AND AGE IT WAS A PLEASURE TO DEAL WITH A COMPANY THAT CARED.The Sales person Meghan did everything possible to insure our needs were filled when we purchased a new mattress for my wife's return home from the hospital.Prompt delivery.Very smooth transaction.”

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Posted 4 months ago

“The good food on leons I like leons food tqq for nice test food leons🥰”

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Posted 4 months ago

“Manii, from Guelph store provided excellent service in a professional, knowledgeable and respectful manner.”

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Posted 4 months ago

“My situation was peculiar and the Manager after listening to my purchasing situation worked with me promptly and to my complete satisfaction.”

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Posted 5 months ago

“Great service from Harvey my sales rep! Delivery team was amazing! Love my new recliner ❤️”

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Posted 5 months ago

“Very friendly and helpful”

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Posted 5 months ago

“Excellent customer service from Pax. Highly recommend Pax His advice helped me get quality furniture.”

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Posted 6 months ago

“What a great experience. Charlie our sales person was amazing. Great information and no pressure. The delivery was awesome. Really nice guys and fantastic service. They were efficient and friendly and got the delivery completed quickly and carefully. Much appreciated the skill with which they brought in our furniture. Honestly can’t say enough good things about this company. Good customer service is hard to find these days but Leon’s sets a stellar example of the best. The staff member who contacted us by phone was lovely too.Thank you so much.”

Helpful Report

Posted 6 months ago

Leons Furniture is rated 2.2 based on 429 reviews