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Leons Furniture Reviews

2.2 Rating 532 Reviews
28 %
of reviewers recommend Leons Furniture
2.2
Based on 532 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 44%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Just tool delivery of our new power recliner sofa. Delivery men were exactly when they said they would be and assembled our sofa and made sure everything was working perfectly. Long time Leon’s customer, our first choice for furniture and electronics
Helpful Report
Posted 7 months ago
Excellent service beginning with the Jeff the salesperson right through to the fast on time delivery. everyone I dealt with was friendly, helpful and courteous. This is why I always buy from Leon's.
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Posted 8 months ago
In Oct.'24, a friend accompanied/helped me transfer on & off several beds (am disabled) while a lovely, intelligent, knowledgeable young woman named Megan C. answered all of our many questions. I cannot express enough how extremely helpful she was. Unfortunately, no bed would work for my body so, while disappointed, we began to test recliners. This also did not work. Frustrated, I focused on love seats. (Was wanting one but hadn't planned to buy one that day). Found one & made a quick purchase. With the meticulous help Megan offered I am convinced she will either own this company or another someday. (Hope she invents 'that bed') Though this review is late, my gratitude to her is lasting. (The delivery guys were very good also)
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Posted 8 months ago
Brad was awesome.
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Posted 8 months ago
Im a Senior Lady and today Apr 24/25 bought a loveseat and Recliner from Ribhu K a very nice and helpful young man. Took so much time with me as i only had so much room to put my Recliner and Loveseat. Brought the Rec over to loveseat to see how they fit. Never rushing me. So friendly and kind. I appreciated his time. Hard to find good Customer Service these Days. Ribhu was kind and so helpful. I would recommend Leons to everyone.
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Posted 9 months ago
Thank you Sawson for your help! Very helpful and knowledgeable
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Posted 9 months ago
Yesterday l made a bad review of a renzo sofa and sealy mattress. Today they called to make it right! Thanks Nadia and Brantford Leons!
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Posted 10 months ago
I am completely satisfied with the delivery guys Sam and Tyler! Funny, friendly, and helpful! I love my couch and they set it up for me without issue. The couch is comfortable , sturdy, clean, and perfect for me. I wouldn’t shop anywhere else for my home items. Yes you pay more but it is good quality and lasts a long time.
Leons Furniture 5 star review on 1st April 2025 Leons Furniture 5 star review on 1st April 2025
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Posted 10 months ago
Joan Skinner was the Leon’s staff that served me and my friend and she was excellent! She answered all of my questions even fielding some questions in the phone after the sale. She was friendly and very competant and a real joy to interact with. My experience couldn’t have been better!
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Posted 10 months ago
Great service and wonderful delivery men very kind and quick. The couch is amazing and so comfortable! I will always use Leons for furniture and appliances
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Posted 11 months ago
We had the best service from JEAN PAUL in Moncton NB HE HAS A GOOD WORK ETHIC and is very personable. Thank sir for the great service we need more of his type in this world.
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Posted 11 months ago
Andrew and Tucker were very professional from courtesy call informing me they are going to arrive within the hour. They were careful bringing King Size bed upstairs and setup in Masterbedroom. I am very impressed with their work ethics and skills putting the bed frame together in no time.
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Posted 11 months ago
My name is mladen , and today we received a sofa, it looks difficult to get in but jashan and lucky teams give their 100 percent by showing their professionalism, they brought it in. I'm quite satisfied from their service.
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Posted 11 months ago
IN THIS DAY AND AGE IT WAS A PLEASURE TO DEAL WITH A COMPANY THAT CARED.The Sales person Meghan did everything possible to insure our needs were filled when we purchased a new mattress for my wife's return home from the hospital.Prompt delivery.Very smooth transaction.
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Posted 1 year ago
The good food on leons I like leons food tqq for nice test food leons🥰
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Posted 1 year ago
Manii, from Guelph store provided excellent service in a professional, knowledgeable and respectful manner.
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Posted 1 year ago
My situation was peculiar and the Manager after listening to my purchasing situation worked with me promptly and to my complete satisfaction.
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Posted 1 year ago
Great service from Harvey my sales rep! Delivery team was amazing! Love my new recliner ❤️
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Posted 1 year ago
Very friendly and helpful
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Posted 1 year ago
Excellent customer service from Pax. Highly recommend Pax His advice helped me get quality furniture.
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Posted 1 year ago
Leons Furniture is rated 2.2 based on 532 reviews