Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.20

2.2 Rating 429 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.2

Based on 429 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 1 star review on 24th May 2025

Carole Lepage

Leons Furniture 5 star review on 1st April 2025

Jennifer H

Leons Furniture 1 star review on 21st February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The amazing duo of pedro and martin from leons returned again for another delivery of a new piece of furniture. This time a dryer. Friendly, organized, prompt, they took out the old one and put in new one in a flash. No complaining, friendly, service. kudos you two!”

Leons Furniture 5 star review on 24th October 2024

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Posted 7 months ago

“We purchased from Leon’s Orillia the salesperson was Maria Lamanna . She was excellent offered extra discounts, she has a wonderful personality and a great asset to your company . Gerry Weller”

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Posted 7 months ago

“On Friday, September 6, 2024, I purchased a 30" LG refrigerator. Arrangements were made for its delivery on Sunday, September 8, 2024, between 8:00 and 10:00 a.m. I received a call and an email on Saturday, September 7, 2024 informing me of the scheduled delivery time. On Sunday, prior to 9:00 a.m., I was contacted again to confirm that the delivery team was en route and would arrive at my residence in approximately 30 minutes. SC DELIVERY MGR delivery personnel arrived at my home before 9:30 a.m. They displayed a significant level of professionalism, consistently prioritizing cleanliness, respectfulness, and careful handling of the product during the process. I would like to extend my gratitude to everyone involved, from the sales representative Nadeem to the scheduler and the SC DELIVERY MGR team. Each individual played a significant role in ensuring that this experience was both pleasant and stress-free. This has been a highly positive experience, and I would not hesitate to recommend Leon's, located at 20 McLevin Ave, Scarborough, Ontario. Kudos to all!!!”

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Posted 8 months ago

“I was at leon's Burlington and Happy Harsh helped me and he is a really nice guy.”

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Posted 9 months ago

“I dealt with Dennis when making my purchases. He was very helpful, knowledgeable. I purchased 7 appliances and am very happy with them. I would refer friends to Leons and Dennis. Was very impressed with the extended warranty and the fact if i have a problem i deal with the Leons repair Company not another company. Very happy with the two men that delivered our appliances. Very professional.”

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Posted 9 months ago

“Thankyou Leons....Friendly Staff.... A Special Thankyou to Jackie for helping us with the box spring Will Be Back Very Soon”

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Posted 9 months ago

“I had best service from Alex Lypovenko I came looking for a dinning suite and he approached me. He answered all my questions and did not pressure me to buy. I came back with my daughter a couple days later and Alex remembered me He assisted my daughter and I and we purchased the suite. I would deal,with Alex again a very nice and professional man”

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Posted 10 months ago

“Perrin Murphy was extremely helpful found us what we needed . Took her time to explain all details. Showed us great sales. Extremely polite. We will be back to shop again love the quality of the furniture and items store layout is very welcoming.”

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Posted 10 months ago

“Frank our salesman was extremely helpful and got me into a great sofa and love seat. No sales pressure whatsoever but very informative and knowledgeable. Thanks Frank. Calgary Leon's”

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Posted 1 year ago

“I have purchased carpets ,dishwasher and furniture from Leons ,,great service and staff ,good prices , very pleased with staff as well .”

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Posted 1 year ago

“Paul, the delivery man made my day. He delivered the chair for my grandma here in downtown toronto. Since from the start of our conversation he was all smiles that made my day and my granda as well is very happy. He was very helpful all through out. I hope all the delivery man would be like Paul. It can make a difference. Kudos to you Paul”

Leons Furniture 5 star review on 17th May 2024

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Posted 1 year ago

“Bought a couch and delivery was to be mid-May. Got a call May 3 for delivery May 4th 9-1pm. Driver called at 8 to see if they could come earlier. Yes indeed. Arrived, as promised, took our old sectional out of basement and placed at the curb, assembled new sofa very quickly and took empty cartons with them. We received EXCELLENT service from the delivery drivers and also Sales Rep in the Scarborough store. Thanks to everyone. We are so very pleased.”

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Posted 1 year ago

“Nice clean place to shop. Bought my 2 double bed and mattresses today. Prices are reasonable, got employe discount.Alex Lypovenko (sales associate) from 13730-140 th street NW store was very friendly and helpful. He showed us what we were looking for and also told us about the mattress He also told us when to expect delivery etc .He is a very professional sales guy and we are happy that he was there to help us Thank you”

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Posted 1 year ago

“I have dealt with Marne twice. She was excellent! Very helpful! Very friendly. Very good pricing as well! I would recommend her highly!”

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Posted 1 year ago

“L'employé slimane fait du bon travail, je conseille les gens de prendre de ses conseils”

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Posted 1 year ago

“I purchased a high end mattress and elevating frame from the Welland store. Both sales people ( bought separately )were courteous, helpful and pleasant to deal with. Joshua M. Sold me the mattress and when I returned to take another look, Nick helped me out and I ended up adding the frame. He was really helpful and went beyond my expectation to facilitate the delivery and set up. I was impressed. Everything was done as discussed. The delivery guys were efficient and got the job done well! Thank you Leon’s! It’s ,my third time purchasing and I will be back !”

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Posted 1 year ago

“Our Salesman Mr.Ovington was perfect for us. Straight up. Honest. Helpful. Very knowledgeable”

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Posted 1 year ago

“The delivery guys who brought our sofa in through a tight space were absolutely professional and so polite.They did everything to make it happen.We had another crew that came prior and just said it couldn’t be done.Guess they didn’t feel like working.”

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Posted 1 year ago

“I entered Leons to purchase a sofa and a couple kitchen chairs. I was helped by Firial Alkhatib and she was a breath of fresh air. She was very helpful and knowledgeable. An all-around pleasurable experience...Thank-you”

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Posted 1 year ago

“Helpful caring customer service by Renee in Cornwall, ON. Helped my hubby find the best chair for his needs and satisfied my picky tastes.”

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Posted 1 year ago

Leons Furniture is rated 2.2 based on 429 reviews