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Leons Furniture Reviews

2.3 Rating 288 Reviews

32 %

of reviewers recommend Leons Furniture

Company Reviews

2.3

Based on 288 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 5 star review on 17th May 2024

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

34

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a couch and reclining chair at the Regent location, my sales person Mohammed Rahmen explained to me everything I needed to know in good detail. He got all the paper work and everything done quickly and I wasn't pressured or rush, good salesman. Wouldn't definitely come back in the future here as I am looking for a coffee table.”

Posted 1 year ago

“My wife and I were browsing the Leons store in Vaughan(by Vaughan Mills). We were approached by Garima(Leons Sales representative). We never felt any type of pressure, in fact we found Garima very helpful in our search of a sofa. We were so pleased and satisfied and ended up buying 2 sofa sets. My wife and I highly recommend Garima to help with your furniture purchase.”

Posted 1 year ago

“My husband, son and I were in Leons Ottawa yesterday and were helped by a salesperson called Michelle. It was a great experience! She really helped us think things through (space, comfort, etc) and genuinely cared about us and wanted to help us find the best options. We ended up buying a mattress and sofas with no stress at all. Settling payment etc. was handled with great patience from Michelle and the reception team. Everyone was happy 😃. This is not the first time we bought at Leons we are repeat customers and everytime we leave feeling great (even if we come to just look). Thank you so much Michelle and Leons Team!!”

Posted 1 year ago

“I bought all my appliances at Leon’s, my dishwasher has not been working properly. Never cleans my dishes, I would not recommend this dishwasher. It’s been wasting water in electricity. I don’t know what is wrong.”

Posted 1 year ago

“Excellent service !!! Alex is such a great sales person.. so bad he is only on the weekends . He literally helped me with everything + he didn’t let me carry anything , he lifted the ottoman I liked it and brought it in my car . We need more people like him for customer service !!”

Posted 1 year ago

“The Boxing Day sales were great. I purchased 2 chairs and they were delivered to the store within 3 days. The sales reps were very helpful and friendly .”

Posted 1 year ago

“Ordered some sofas and the delivery men came on time, they were very professional and very clean job. The product came in perfect condition and installation was so quick.”

Leons Furniture 5 star review on 21st December 2022

Posted 1 year ago

“Pam is an amazing ladyshr knowledgeable and friendly we got the best service. When shop at Leon's ask for her. Great quality furniture.”

Posted 1 year ago

“From purchase to delivery was phenomenal. Special thanks to the the delivery crew who were friendly and courteous.”

Posted 1 year ago

“We purchased a 65 inch TV from Dan Fuller on Fri. Dec. 2. He was extremely helpful and courteous.”

Posted 1 year ago

“Way to go Leons! Outstanding Service! I am extremely happy and grateful to the following, Windsor Leons' salesperson Terry and manager Ali H., and Brantford sales manager Amanda. I cannot say enough good things about Terry and Amanda who went out of their way to help us get 2 beautiful leather chairs. I have been looking for quite some time. Terry even picked it up for us in Brantford! His manager, Ali, was also very kind in helping us. Thank You!!! Christmas came early!”

Posted 1 year ago

“Great service from John Lee. Very straightforward and honest.”

Posted 1 year ago

“A big shout out to Pamela from the Leon’s store in Saskatoon, we were greeted right off the hop with enthusiasm and genuine smile. We ended up purchasing a beautiful sectional with full warranty .she has been quick to answer any questions or worries we have had. Thank you Pamela!”

Posted 1 year ago

“Just purchased a new Tempur Pedic bed package. Ruddy Campbell, Leon’s sales advisor was extremely helpful and so knowledgeable. Ruddy assessed our needs based on health and sleep habits and recommend the best option for us. My husband has multiple health issues that require us to go the extra. Ruddy, thank you so much for all your help. I highly recommend seeing Ruddy at Leon’s 💖 He is the best!”

Posted 1 year ago

“Kept me up to date regarding the shipping date and apologized for a delay due to the supply chain. Delivery was at the designated time and the staff were great!”

Posted 1 year ago

“Leon’s Hamilton - best store ever! Great prices, great service!”

Posted 1 year ago

“The delivery team from Leon was one of the best parts of the purchase of the complete bedroom set, if you need to have items delivers request it to be Camion 11 from Laval. Very courteous, professional and pleasant team. I will revisit this with the actual furniture experience, but my shopping experience was great including my interaction with the young consultant. I did not take the extended warranty.”

Posted 1 year ago

“We love to shop at Leons, our whole house is from Leons, the staff are very knowledgeable and happy to deal with. They take the time to help you find exactly what you want and Cindy Alton did a wonderful job helping us purchase our two lovely swivel rockers.”

Posted 1 year ago

“My brother and I had the good fortune of dealing with Alex Lypovenko at Leon’s 140th Street Edmonton location. We were looking to furnish a 1 bedroom apartment for my brother. Alex was extremely helpful and an absolute pleasure to deal with. He made the entire process go very easy and smoothly. We had a problem in getting 2 side chairs we had requested in time for my brothers move in date as they were on back order until October. Alex was able to replace the back ordered ones with 2 new ones that we picked out. Now our order will be complete for move in. Our delivery is scheduled for September 2nd. Alex went above and beyond in helping us and I will definitely recommend all my family and friends to see him for any future purchases they need from Leon’s. Thank you for everything Alex!!!”

Posted 1 year ago

“Thank you Kamal for the wonderful service we received , when buying our table & chair. Ruby Hopkins”

Posted 1 year ago

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Leons Furniture is rated 2.3 based on 288 reviews