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Leons Furniture Reviews

2.2 Rating 470 Reviews
29 %
of reviewers recommend Leons Furniture
2.2
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 43%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
Frank our salesman was extremely helpful and got me into a great sofa and love seat. No sales pressure whatsoever but very informative and knowledgeable. Thanks Frank. Calgary Leon's
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Posted 1 year ago
I have purchased carpets ,dishwasher and furniture from Leons ,,great service and staff ,good prices , very pleased with staff as well .
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Posted 1 year ago
Paul, the delivery man made my day. He delivered the chair for my grandma here in downtown toronto. Since from the start of our conversation he was all smiles that made my day and my granda as well is very happy. He was very helpful all through out. I hope all the delivery man would be like Paul. It can make a difference. Kudos to you Paul
Leons Furniture 5 star review on 17th May 2024
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Posted 1 year ago
Bought a couch and delivery was to be mid-May. Got a call May 3 for delivery May 4th 9-1pm. Driver called at 8 to see if they could come earlier. Yes indeed. Arrived, as promised, took our old sectional out of basement and placed at the curb, assembled new sofa very quickly and took empty cartons with them. We received EXCELLENT service from the delivery drivers and also Sales Rep in the Scarborough store. Thanks to everyone. We are so very pleased.
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Posted 1 year ago
Nice clean place to shop. Bought my 2 double bed and mattresses today. Prices are reasonable, got employe discount.Alex Lypovenko (sales associate) from 13730-140 th street NW store was very friendly and helpful. He showed us what we were looking for and also told us about the mattress He also told us when to expect delivery etc .He is a very professional sales guy and we are happy that he was there to help us Thank you
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Posted 1 year ago
I have dealt with Marne twice. She was excellent! Very helpful! Very friendly. Very good pricing as well! I would recommend her highly!
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Posted 1 year ago
L'employé slimane fait du bon travail, je conseille les gens de prendre de ses conseils
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Posted 1 year ago
I purchased a high end mattress and elevating frame from the Welland store. Both sales people ( bought separately )were courteous, helpful and pleasant to deal with. Joshua M. Sold me the mattress and when I returned to take another look, Nick helped me out and I ended up adding the frame. He was really helpful and went beyond my expectation to facilitate the delivery and set up. I was impressed. Everything was done as discussed. The delivery guys were efficient and got the job done well! Thank you Leon’s! It’s ,my third time purchasing and I will be back !
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Posted 1 year ago
Our Salesman Mr.Ovington was perfect for us. Straight up. Honest. Helpful. Very knowledgeable
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Posted 1 year ago
The delivery guys who brought our sofa in through a tight space were absolutely professional and so polite.They did everything to make it happen.We had another crew that came prior and just said it couldn’t be done.Guess they didn’t feel like working.
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Posted 1 year ago
I entered Leons to purchase a sofa and a couple kitchen chairs. I was helped by Firial Alkhatib and she was a breath of fresh air. She was very helpful and knowledgeable. An all-around pleasurable experience...Thank-you
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Posted 1 year ago
Helpful caring customer service by Renee in Cornwall, ON. Helped my hubby find the best chair for his needs and satisfied my picky tastes.
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Posted 1 year ago
We bought two couches from Leon’s in Kelowna, we weren’t happy with the color. We repurchased different couches and a wonderful lady named Mary at the front desk made the changes for us flawlessly we can’t say enough great things about Mary and all the staff at Leon’s in Kelowna. We would totally recommend buying all your house hold needs there. We definitely will be.
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Posted 1 year ago
Huge space...
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Posted 1 year ago
All of the sales associate were very helpful
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Posted 1 year ago
I purchased a 82” tv three years ago it broke down so I called Leon’s as I got the extended warranty. They helped me out gave me phone number of warranty company,so I called them. It took a bit then they sent a credit to Leon’s for the total amount I paid for it. I then ordered a 85” th with full array what a picture. This is the best tv I have ever had,I really like Sony Bravia TVs this is my fifth,one. The salesman Rob C was amazing he answered all my questions about 85 “ tv showed me the full array option,and explained all about the tv to me. I have had 15 heart attacks and is hard for me to understand,but Rob knew his stuff and made me feel good. So many people say not to buy from Leon’s but I have for thirty years and am very happy with this company,they have done me no harm every transaction has been fantastic. I even spoke to the general manager great guy too. Sarnia has a great team of associates and they did not pressure me at all,they were helpful and pleasant. The other thing too I bought the warranty again for this tv now if you do not use the warranty you get store credit for the amount you paid for warranty,this is unbelievable, buy your stuff from Leon’s purchase warranty and you are fully covered. Thank you LEONS.
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Posted 1 year ago
Very happy with William and Julia’s service. 😊
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Posted 1 year ago
I went in for support as I thought something was missing from my item and was met with compassion, patience and support from Pauline at the desk. She went above and beyond to support me even when I was WRONG. Thank you Pauline, your kindness did not go unnoticed.
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Posted 1 year ago
I buy the matress from leçons and the sales help me and is very Nice choice , thanks a lot Slimane for your service and.... Samuel
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Posted 1 year ago
J'ai passée à leons dorval et j'ai trouvé un conseiller qui s'appelle Slimane C'est un conseiller accueillent, Gentil et serviable. Et on a bcp aimé son service. Milles merci. Patrick
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Posted 1 year ago
Leons Furniture is rated 2.2 based on 470 reviews