Leons Furniture Reviews

Name: Leons Furniture
Rating: 2.33

2.3 Rating 288 Reviews

32 %

of reviewers recommend Leons Furniture

Company Reviews

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Metrics

2.3

Based on 288 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Leons Furniture 5 star review on 17th May 2024

Anonymous

Leons Furniture 1 star review on 4th April 2024

Yugendar Reddy Manda

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I called the Mississauga Leons (201 Britannia Store) to find out about furniture. Talked to Samia there, she was very friendly and professional. She answered all my queries and help me choose my furniture.”

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Posted 1 year ago

“We recently worked with Shweta at Leons in London and we had excellent service from her. We would highly recommend her to any future purchaser. She was very helpful and responded to texts very quickly.”

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Posted 1 year ago

“We bought our first sofa here in 2010. Now was the time to replace it. Thanks to Sawsan, we found what we were looking for. Good price, in stock. Thank you.”

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Posted 1 year ago

“I have dealt with Leon's twice and had Great service from Dave Solski he was very helpful with our purchase We would recommend him to future buyers.”

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Posted 1 year ago

“I shopped at the Whitby location and Rose was more helpful in finding exactly what we need. Thank you Rose for making the shopping experience a rewarding one.”

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Posted 1 year ago

“went to leons in dartmouth was very pleased with service and helpfull people who were great”

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Posted 2 years ago

“I bought a bedroom suit from Leon’s on United Blvd and had it delivered to Cultus Lake. I was very impressed with the professionalism and politeness of their delivery guys. They Polite, Kind and circuitous…… also put everything where I wanted. I’have had a lot of deliveries in the last five years and I would say these guys were the best. Thank you guys.”

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Posted 2 years ago

“Very great service in kentville . Gar was our sales rep!No one else from now on! Came a few weeks early then expected and the best service! We shop at other places and we have not seen service like that in a very long time! Again thank you!”

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Posted 2 years ago

“My Wife and I recently purchased a chair and sofa from the Winnipeg location. Upon delivery there were some issues - it happens from time to time. When we went to discuss the issues at Leon's we were helped greatly by the Customer Care Manager - Chiqui. It is nice to know that the people you purchase from truly have your back when an issue arises. It was the very best service and we will definitely continue being customers at Leon's based on a very positive outcome from what could have been a very bad experience. Thank-you Very Much Chiqui !! Regards, Sean & Kathy”

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Posted 2 years ago

“I have bought several items of furniture from Leons and my sales associate Yasser went above and beyond to make sure that I was happy with my purchases. He is extremely friendly without being pushy. I would highly recommend Leons and make sure to ask for Yasser Hasan”

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Posted 2 years ago

“Chan at the Sherway location is awesome very helpful and was not pushy and she was very knowledgeable”

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Posted 2 years ago

“2 years ago we purchased a couch at the Dundas St E location in Mississauga. The salesman at that time was Francisco Buitrago, he was very knowledgeable friendly & professional. Prior to the delivery of the couch there was a slight price drop, I contacted him, attended customer service & received the difference. The couch was delivered on time, and set up. We found ourselves in need of a new Queen mattress & box spring set, I contacted Leon’s asking for the same salesperson, finding he still worked there I was able to speak to him & set an appointment the next day. I attended, met with Francisco who has extensive knowledge in mattresses etc and made a purchase without any issues. I’ve also dealt with Customer Service and found them second to none as opposed to there competitor down the street (The Brick). Would definitely recommend Leon’s and the salesman to anyone. They are backed by a strong and friendly customer service department.”

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Posted 2 years ago

“We were very pleased with the service we received from Sawsan the sales person who was very helpful when we purchased dining room chairs. We would certainly recommend Sawsan and Leon’s to anyone! Thank you again. Rae Shepherd”

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Posted 2 years ago

“Sawsan, my sales assistant on Queensview Drive, was a huge help in my search for a love seat. She was very professional and in particular made sure to point out those couches that were available immediately. I ended up with a lovely purchase, made even better by the 20% off customer savings certificate.”

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Posted 2 years ago

“I just bought a chair there and they have been absolutely excellent with helping me out. Lou Ann in service plus Terry my salesman and also the service technician have been absolutely great. Cannot say enough about my service from these people. A special thanks to them all.”

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Posted 2 years ago

“The customer service I received when the delivery men delivered my new mattress was great!! Friendly, timely service the only thing that was wrong was I forgot to write down their names so I could personally thank them. Well done delivery gentlemen from Kingston Leon's that serve the Napanee area👏”

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Posted 2 years ago

“I'm happy to report a very positive experience at Leon's. My elderly mother is moving to a Retirement Residence. The furniture she currently owns is too big to fit in her new apartment. We ordered all new furniture 6 weeks before her move in date. I followed up at the 4 week timeframe and all but the kitchen table and chairs are ready for delivery. There was 1 problem with the bedroom set. One item that secures the bed frame together was missing. Our salesman, Walt Provencher, found the item at a different store and has arranged for it to be shipped to the London store, where we purchased all the new furniture. We are very appreciative that Walt went out of his way to make sure that all the parts belonging to the bedroom suite will be delivered together. I would highly recommend Leon's, and in particular, Walt, our sales person!!!”

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Posted 2 years ago

“Just received the two beds I saved $800 each on. I am so totally happy with Leon's and their staff. Definitely going to buy all furniture from them. Josh and Tristan were the delivery men and they were awesome, took off their shoes, minded the walls and exceedingly polite. I am very satisfied with everything about Leon's and highly recommend. Did I mention the delivery was free as well unlike the rest of Red Deer stores!✔😊🤸‍♂️”

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Posted 2 years ago

“Sales Representative at Brampton McLaughlin location Elina was an amazing girl. My husband gave her a hard time and she stayed cool and professional. She had most of the answers and if she didn’t she got someone who did. I will ask for her by name next time. It was because of her we bought the furniture there.”

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Posted 2 years ago

“Had a great experience the other day. We walked in just to see what's available. The store is huge and has great selection. We talked to a salesman Kevin Barnaby. He helped us to find a perfect couch and was such amazing help and the perfect salesmen as he answered all of our questions and was always going the extra mile to help aNyway possible.Overall had a great experience and we thank Kevin for his hard work and great customer service.”

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Posted 2 years ago

Leons Furniture is rated 2.3 based on 288 reviews