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Leons Furniture Reviews

2.2 Rating 577 Reviews
28 %
of reviewers recommend Leons Furniture
2.2
Based on 577 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 53%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
6 - 12 Hours

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
We went to change the sofas’ color that we chose a week ago. Our agent was not in duty so Ali on the front desk and his colleague were willing to help us and they did a great job. We really appreciate it. We always have had a good service at Leon’s Ottawa.
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Posted 3 years ago
I went to Leon’s to purchase a few items for my home, the staff at the McLaughlin location was very helpful, knowledgeable, accommodating making myself and my daughter felt very welcoming. A huge huge thank you to Veronica the store Manager, Megha the store customer service representative and Ramanjot. These there ladies are excellent and I highly recommend stopping by the store and requesting one of these ladies to assist you with any purchase big or small. Excellent customer service ladies. Kenisha Ellis
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Posted 3 years ago
Bought a couch and reclining chair at the Regent location, my sales person Mohammed Rahmen explained to me everything I needed to know in good detail. He got all the paper work and everything done quickly and I wasn't pressured or rush, good salesman. Wouldn't definitely come back in the future here as I am looking for a coffee table.
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Posted 3 years ago
My wife and I were browsing the Leons store in Vaughan(by Vaughan Mills). We were approached by Garima(Leons Sales representative). We never felt any type of pressure, in fact we found Garima very helpful in our search of a sofa. We were so pleased and satisfied and ended up buying 2 sofa sets. My wife and I highly recommend Garima to help with your furniture purchase.
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Posted 3 years ago
My husband, son and I were in Leons Ottawa yesterday and were helped by a salesperson called Michelle. It was a great experience! She really helped us think things through (space, comfort, etc) and genuinely cared about us and wanted to help us find the best options. We ended up buying a mattress and sofas with no stress at all. Settling payment etc. was handled with great patience from Michelle and the reception team. Everyone was happy 😃. This is not the first time we bought at Leons we are repeat customers and everytime we leave feeling great (even if we come to just look). Thank you so much Michelle and Leons Team!!
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Posted 3 years ago
I bought all my appliances at Leon’s, my dishwasher has not been working properly. Never cleans my dishes, I would not recommend this dishwasher. It’s been wasting water in electricity. I don’t know what is wrong.
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Posted 3 years ago
Excellent service !!! Alex is such a great sales person.. so bad he is only on the weekends . He literally helped me with everything + he didn’t let me carry anything , he lifted the ottoman I liked it and brought it in my car . We need more people like him for customer service !!
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Posted 3 years ago
The Boxing Day sales were great. I purchased 2 chairs and they were delivered to the store within 3 days. The sales reps were very helpful and friendly .
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Posted 3 years ago
Ordered some sofas and the delivery men came on time, they were very professional and very clean job. The product came in perfect condition and installation was so quick.
Leons Furniture 5 star review on 21st December 2022
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Posted 3 years ago
Pam is an amazing ladyshr knowledgeable and friendly we got the best service. When shop at Leon's ask for her. Great quality furniture.
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Posted 3 years ago
From purchase to delivery was phenomenal. Special thanks to the the delivery crew who were friendly and courteous.
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Posted 3 years ago
We purchased a 65 inch TV from Dan Fuller on Fri. Dec. 2. He was extremely helpful and courteous.
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Posted 3 years ago
Way to go Leons! Outstanding Service! I am extremely happy and grateful to the following, Windsor Leons' salesperson Terry and manager Ali H., and Brantford sales manager Amanda. I cannot say enough good things about Terry and Amanda who went out of their way to help us get 2 beautiful leather chairs. I have been looking for quite some time. Terry even picked it up for us in Brantford! His manager, Ali, was also very kind in helping us. Thank You!!! Christmas came early!
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Posted 3 years ago
Great service from John Lee. Very straightforward and honest.
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Posted 3 years ago
A big shout out to Pamela from the Leon’s store in Saskatoon, we were greeted right off the hop with enthusiasm and genuine smile. We ended up purchasing a beautiful sectional with full warranty .she has been quick to answer any questions or worries we have had. Thank you Pamela!
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Posted 3 years ago
Just purchased a new Tempur Pedic bed package. Ruddy Campbell, Leon’s sales advisor was extremely helpful and so knowledgeable. Ruddy assessed our needs based on health and sleep habits and recommend the best option for us. My husband has multiple health issues that require us to go the extra. Ruddy, thank you so much for all your help. I highly recommend seeing Ruddy at Leon’s 💖 He is the best!
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Posted 3 years ago
Kept me up to date regarding the shipping date and apologized for a delay due to the supply chain. Delivery was at the designated time and the staff were great!
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Posted 3 years ago
Leon’s Hamilton - best store ever! Great prices, great service!
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Posted 3 years ago
The delivery team from Leon was one of the best parts of the purchase of the complete bedroom set, if you need to have items delivers request it to be Camion 11 from Laval. Very courteous, professional and pleasant team. I will revisit this with the actual furniture experience, but my shopping experience was great including my interaction with the young consultant. I did not take the extended warranty.
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Posted 3 years ago
We love to shop at Leons, our whole house is from Leons, the staff are very knowledgeable and happy to deal with. They take the time to help you find exactly what you want and Cindy Alton did a wonderful job helping us purchase our two lovely swivel rockers.
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Posted 3 years ago
Leons Furniture is rated 2.2 based on 577 reviews