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Leons Furniture Reviews

2.2 Rating 470 Reviews
29 %
of reviewers recommend Leons Furniture
2.2
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 51%
Accurate And Undamaged Orders
Greater than 43%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 7th September 2025
Molood(soghra)
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 1 star review on 24th May 2025
Carole Lepage
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 5 star review on 1st April 2025
Jennifer H
Leons Furniture 1 star review on 21st February 2025
Anonymous
61
Anonymous
Anonymous  // 01/01/2019
I bought a finally received delivery of a new bedroom set on Saturday past. After a botched delivery i received a request to review my delivery experience after which i sent a weak response and within 30 seconds of sending the review I was contacted by Frank the delivery Manager who was completely professional in dealing with my complaint. He immediately send another crew over to rectify my problem. I must give a 5 star review to Leons for immediately dealing with my issue, but most of all PROPS to Frank and Nakulesh (driver) for dealing with my issues in the most professional and proficient manner. Thanks guys.
Helpful Report
Posted 3 years ago
We would like to commend Haru especially for providing us an exemplary customer service experience. She has been consistent in doing follow-ups and giving us updates from start until the time we have receive the furniture we ordered. I recommend her highly and without reservation. I would say that she is the best sales person in the Leon's Regent Avenue, Winnipeg store. Keep it up!
Helpful Report
Posted 3 years ago
This has reference to the recliner purchased on 07 April 2021 as per detail below in this e.mail. If you remember we explained you in great length that we had already purchased and replaced two recliners from you first at 700$ or so then second one at 1200$ or so, and the seat of both of them collapsed in about four months each. I also told you that I had bought one recliner couple of years ago from United Ltd. at St. James street at 500$ sale price, and it served me well for about three years, after which I bought the first and second recliner from you. I even asked you about the technicality of foam so that we buy the best/hardest seat cushion. Then without a second thought I bought the best you recommended this time at 1,400$. Now I want to write with great displeasure that this recliner's cushion also has collapsed in just four months. Under the circumstances, I want you to refund me the money so that I can go back to the same shop and buy from them or elsewhere, because I don't think repairing or replacing it will not be a workable idea.
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Posted 4 years ago
Loved shopping here,the customer service was very informative and helpful. Although I only bought 2 gel max cool pillows that were on special for black Friday I found a new mattress set as well.will be returning today to order.Love the pillows! Thanks Leona,Chatham.
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Posted 4 years ago
I just purchased a new Samsung Washer and I must say that the Bathurst, NB Leon's service is amazing, I was greeted as I walked into the store with a friendly smile, the staff were very professional and knowledgeable. I strongly recommend shopping at the Bathurst Leon's for all your appliance and furniture. Thank You Michel, Kathrine, Ricky and Louise
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Posted 4 years ago
We have been dealing with Leon's Windsor for over 20 years and have always been greeted by good people and treated with respect. Yes every once in a while a delivery doesn't always go perfect but Leon's always makes it right either with a technician to come and see what they can do to repair it or just replace it fast. No problem. Customer service is always friendly and concerned and takes care of business. Shout out to Pasneem in Customer Service. Thank you. S.B.
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Posted 4 years ago
Leons Furniture is rated 2.2 based on 470 reviews