Hi Hugo,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. In the UK, exchanges and returns are free within the 44 night trial. Please do get in touch so that we can make sure you're benefiting from the pillow.
Kind regards
“Ordered one evening delivered next day ordered mattress and pillows both top quality and just want I needed to help my back pain i was having with my old mattress”
“I found my Levitrex orthopaedic pillow felt too much like a solid and too high foam rubber pillow. My other orthopaedic pillow feels as if it is made from many small pieces of material and is far more comfortable.”
Hi Martin,
Thank you for taking the time to leave a review and I'm sorry to hear! We're always more than happy to help with advice, tips or exchanges if you're struggling to get used to the pillow, when given the chance. We completely appreciate the foam is quite an adjustment, especially if you're used to shredded memory foam. In the UK, exchanges and returns are free within the 44 night trial.
Kind regards
“What a wonderful company! Next day delivery, great, personalised communication throughout, and most importantly, a fantastic product. Highly recommend!”
“Very comfortable pillows. Had it for a few weeks now. Customer service is top notch. Ordered the wrong size for myself and they replaced it right away. Really impressed! Thank you.”
“I’ve had this pillow for a while now and it has really helped my neck pain. I couldn’t recommend it enough for comfort and neck pain.
The downside to this pillow (I have the small) is not related to the comfort, but it’s so so small that as someone that rolls over a lot, I often find myself off the pillow. It is a lot smaller than a standard pillow, it also looks ridiculous in a standard pillow case and the excess pillow case is quite annoying. If it were the length and width of a standard pillow it would be fantastic but despite the comfort it unfortunately falls short given the price.”
