“Brilliant mattress and good pillow. I don't wake up with aching hips anymore, and i feel supported in my sleep. It didn't take me too long to get used to the mattress, it felt very natural in fact. I suffer with fibromyalgia and chronic neck pain, the pillow has improved my neck pain overall, but sometimes when i sleep on my back (I'm mainly a side sleeper) i get mad headaches. Not sure if it's the pillow or just me, but i have got the correct size, i used the size chart. I'm petite so got the small one. Overall i am very happy with my purchase and would encourage anyone to give it a try.”
“The pillow smelt of glue when I received it. Washing the case did little, and several weeks later, the smell has only just started to go.
My snoring hasn't stopped or reduced, and my neck has started to hurt after some sleep.
I would have returned it, but I didn't realise I needed to keep the packaging. So I'm stuck with an expensive pillow I don't like.”
Hi,
Thank you for taking the time to leave a review and I'm sorry to hear! It is unfortunate that the foam smell is typical of UK-market foam, due to our stringent fire requirements. We do promise it does go away fully, but if you're particularly sensitive to smells it might be noticable for longer.
I am sorry about your experience and please don't hesitate to get in touch if we could be of any assistance. No reduction in neck pain and no change in snoring is certainly not the usual experience with the pillow, so we would love to have the opportunity to help and improve it for you.
Kind regards
“The best sleep i ever had.me and my husband purchased two of them .small and medium..the first one was gift from my husband .the second one was a gift for my mother.thank you very much .”
“After the longest issue with neck pain, and money spent on massage and chiropractic this pillow sorted me out after two nights. So grateful for such a brilliant product. I was between sizes and kind of wish I had tried the taller size but will buy one next time so I can use both!”
“Wonderful pillow, sleeping much better. Very similar to a Dunlopillo one l had previously but have not been able to find a replacement. Your pillow is the nearest l have found.
Unfortunately it stinks! The most horrible musty, rotting veg smell. First 2 nights l slept like a dream. Next 2 nights my sleep was very disturbed by smell. Did not realise it was pillow at first. Then put a protector and 2 pillowcases on top. Still struggling with smell which wafts up .Is there a spray l can use. l am very loath to give up as my sleep has been so improved. No smell l would have given 5 stars”
Hi Ms Rita,
Thank you for taking the time to leave a review - I really appreciate your feedback. Levitex foam is actually based on the properties of latex, but is designed to be an allergen free, lighter and cheaper alternative.
I'm sorry to hear the smell is bothering you. Some people hate it like you do, some don't mind it and some even like it. It's unfortunately typical of UK-market foam as we're required by law to ensure what is the highest level of fire retardancy that is required anywhere in the world.
I do promise the smell does fully go away and will only get better each day. Airing out the pillow in a well-ventilated room or by the open window can do wonders for speeding up the process too. A few drops of an essential oil on your pillowcase is something you could try as well if the smell is very bothersome.
Please don't hesitate to get in touch if we could be of any further assistance - we're here to help.
Kind regards
“So far so good, I'm pleased with the pillow, it's very comfortable, though it took a little time to adjust to not having my head sink in. Occasionally, I do experience slight discomfort in my ear, but I believe that's common with many pillows. I was very impressed with how quickly it arrived, I received it the very next day, which was amazing. The initial smell was quite strong, but I followed the advice to let it air out, I did this for about a week before using it, and while the odor hasn't completely disappeared, it's definitely improved. I'm happy with my purchase and would recommend the company as a whole, thank you, Levitex.”
“Having neen suffering for some time with joint pain, especially hips, I began with the mattress topper, along with the very helpful advice to use a pillow between my legs, to help ankles and knees. The advice and information given (both in written & diagrams sent with mattress, plus the superb, personalised customer service) was really helpful, clearly explaining the importance of spine alignment. There was quickly some improvement in night-time pain.
I then decided that to be a full, fair test, I should try the pillow to complement the mattress-topper. The online procedure to select the correct pillow size for my height and sleeping position was clear and easy to follow.
The two purchases together have really helped; I have multiple medical conditions, all affecting sleep, and, whilst these have not magically all disappeared, I am so very much more comfortable in bed now and feel I am sleeping better.
I cannot praise the customer services team enough and would highly recommend Levitex to anyone (indeed, my discovery of Levitex came from a personal recommendation - word of mouth/experience is always the best form of advertising!).
So ... if in doubt, I would say, "Try it; you truly have nothing to lose, and Levitex could/should make a real difference!"”
“James stepped in to help me to swap my wrong-sized pillow for one that better covered my usage needs. Before that I could say that Levitex did not add much; now my posture seems to be indeed better!
Thus, picking the correct size does matter ;)”
