“I first brought a large pillow but struggled with it to begin with. The customer service especially Olivia has been fantastic and helped me every step of the way. I found the large was pulling on my neck when I lay on my back so ordered a medium instead. I was offered a consultation with James but was unable to to do it at the time. I spent a few months flip flopping between using both pillows. I contacted customer services again and Olivia suggested I did the consultation with James. He was fantastic very helpful and genuinely wanted to help to get things right. It’s turned out I was wasn’t pushing the pillow into the gap between my neck and shoulder enough. I also changed my sleep posture based on the dreamer position mentioned on the website. James recommended I stick with the large pillow for at least a week. After a few days I woke for the first time in a long time without neck pain or a stiff neck. Now I cannot live without my pillow. I still use the medium from time to time when I am am sleeping on an unfamiliar bed that tends to be soft. I love the pillow so much I have now bought the mattress and converted my partner to Levitex. We will be buying my son the pillow and mattress in the future. The large pillow and mattress together are perfect. I have been tracking my sleep using my smart watch and I have much more deep sleep since using the mattress. All I need now is a Levitex travel pillow and mattress topper so I can take it to the caravan or camping! A big thank you to James and especially Olivia who has gone above and beyond to help me and answer all my questions.”
“Was very impressed with how mattress was packed as it made it easier to unpack onto bed with just me to do it. My sleep has improved so it was a win win situation”
Hi Sylvia,
Thank you for taking the time to leave a review. I'm so glad to hear your sleep has improved! If there's anything we could have done better, please don't hesitate to reach out.
Kind regards,
Olivia
“At last I can fall asleep without constantly shifting position to find a comfortable one. And more importantly I now sleep through the night uninterrupted. This mattress has improved my wellbeing so much. I would not hesitate to recommend it.”
“I'd been sleeping on a really soft mattress and my sleep had been awful! Not anymore, the mattress and pillow I have from you has been the best thing change. My neck and back haven't hurt since and my quality of sleep has improved 100%!!”
“The pillow is a bit hard to get used to to be honest, the pillow is different than anything else I’ve ever used. It is very worth it though, I sleep longer and better. The customer service is great too, helping customers with overall posture and “how to” better sleep. Overall definitely would recommend this business / service. Kind of sad I purchased a mattress form a different company recently :(”
“Since getting my Levitex pillow my sleep quality has improved massively. I feel much more refreshed in the morning and am getting much more deep sleep (according to FitBit). I also train 3-4 times a week and used to feel misaligned on some exercises. My posture now feels a million times better too. Going to invest in a mattress next!”
“My partner said that I snore sometimes, personally I cannot confirm nor deny that I snore as I have not heard it. However, in the interest of making her happy I decided to see if a different pillow would work…
I am happy to confirm that there have been no complaints snoring in the last month since I starting using the Levitex pillow, and if I have to be honest I can say that been sleeping really well, waking feeling rested.”
“Without a shadow of a doubt the most comfortable mattress I've ever slept on .
Suffering from back and neck pain for years. I was recommended Levitex by a friend, I bought the mattress and the pillows and I'm just so relieved .
I no longer wake up with back or neck pain and the level of comfort is just superb .
All I have to do now is find the motivation to get out of bed . Haha
Customer service was superb and transaction was seamless .
Thank you Levitex .”
“This pilot is a total game changer. My neck and upper back has been troubling me for a long time. Trouble no more! It’s super comfortable and incredibly supportive. Really helping me to breathe better at night too as my head and neck are better supported. Great investment!”
Hi P,
Thank you for taking the time to leave a review. It is sadly the case that foam materials are not the most environmentally friendly, however, we are doing everything that we can to mitigate our impact on the environment. As of July, every pillow sold on our website will be climate positive, with trees planted to (more than) offset the carbon emissions caused during the production and transport. Our office and entire team is already climate positive, and we're figuring out how to make it happen for our mattresses too.
Kind regards,
Liv at Levitex
“It has taken a while to get used to. I had a few restless nights at first so stopped using my Levitex pillow for a few nights then returned to it and it’s really good now. Sleeping better, body used to it, my neck feels really good now and my ears are used to it also. It seems to keep me in that optimal sleep position that is clearly giving me a more sound nights sleep. Thank you so much. Need to get one for my husband...”
