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Levy Electric Reviews

4.5 Rating 613 Reviews
87 %
of reviewers recommend Levy Electric
4.5
Based on 613 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5

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Levy Electric 5 star review on 15th April 2025
Lawrence K
Levy Electric 5 star review on 10th July 2024
DAWN B
Levy Electric 5 star review on 4th June 2024
Amber R
Levy Electric 5 star review on 29th May 2024
Jeff J
Levy Electric 5 star review on 19th December 2023
Anonymous
Levy Electric 5 star review on 4th August 2023
Shelley C
Levy Electric 5 star review on 27th January 2023
Robert P
20
Anonymous
Anonymous  // 01/01/2019
Experience has been great so far. Very knowledgeable staff regarding electric scooters and how to properly maintain and operate them.
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Posted 5 years ago
I dealt with Eric at r try he NyC location when an issue arose with my scooter and he was very great in helping to fix quickly.
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Posted 5 years ago
The website is easy to use and checkout/shipping was really fast. I contacted support with a few questions before purchasing and they were really helpful answering everything.
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Posted 5 years ago
No complaints, item arrived on time and as described.
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Posted 5 years ago
My second scooter purchased from Levy Electric. The new tubeless tires are a major improvement. Keep it up looking forward to seeing what you all do next.
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Posted 5 years ago
I ride my levy to work every day! It’s fast, smooth, and such a more enjoyable way to travel than public transport or a bicycle. After a year of use the quality has maintained in excellent shape. Any questions I have had this past year were answered by Levy support in a polite and timely manner. Thanks Levy! 5 stars in all regards
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Posted 5 years ago
Excellent customer service and excellent product. Love my scooter and everything about it. Have had it almost 3 months and no complaints!
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Posted 5 years ago
My wife and I are not spring chickens (60+). Our big scooters weigh well over 50 lbs. and are powerful and fun to ride. Portability, however is a real issue. We wanted light scooters for easy transport and figured under 30 lbs. was a good target. We looked at a raft of different scooters and settled on the Levy. The attractive features were 350 watt motor, tubeless air tires and changeable batteries. We bought 2 with 2 spare batteries. Shipping across the country was fast. The scooters were Easy to set up and battery charging time was as advertised. We have been very pleased with the scooters. Our biggest surprise was how well they handle rough pavement. The pneumatic tires and slight flex to the deck combine to smooth out the road. Acceleration is quick and the brake works fine. We could have spent $100 less but tubeless tires and the ability to gain another 10 miles of range with a quick battery swap more than offset the price difference. Highly recommended.
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Posted 5 years ago
Levy's service and scooter are top notch. Scooter arrived on time and well packaged. Easy set up and works great. Plenty of power even for small hills. Very happy with the purchase. Levy's web site and communication were also excellent. Much appreciated.
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Posted 5 years ago
Hi yes, happy to leave review and write a post on reddit or something. Your scooter is excellent - probably the best in the market for the price. Need to figure out how to fix my tire (stem has a hole) and tighten my break - will follow up. Scooter is excellent and support has been excellent as well from what I can tell. I mean the xiaomi is a danger hazard and everything else in the price range sucks. This scooter is tall (nice height for us tall people) and well built. Excellent.
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Posted 5 years ago
I love everything about this scooter. I purchased it as a gift for my son who doesn't drive and needed a better commute plan over walking. The scooter itself is sturdy, nimble, and can go pretty fast. I chose this scooter because it was one of three that I found with an easily replaceable battery. This should extend the useful life of the scooter since batteries lose their charge time through reuse. I haven't had to access customer support yet, but the purchase, delivery, and set up were extremely simple.
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Posted 5 years ago
Well the weather ,not so great here,but I was able to ride this past weekend an it was fun ,the speed was good but could’ve been a little bit faster maybe a even 20 mph, the battery was great 👍,think of purchasing the Levy plus
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Posted 5 years ago
Excellent service and communication.
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Posted 5 years ago
Really great ride. I would buy another one. I ride to my office every day and it’s about 2 miles. My son ran over a stick and broke the front fender but don’t know if that’s about quality or just him being reckless.
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Posted 5 years ago
Levy feels like the hidden secret among scooters. After having gone through tons and tons of review sites, and was struggling. Then, I discovered via my Housemate, Levy, and it felt like the obvious choice. Fast, swappable batteries, good brakes/acceleration, cheap -- and the unexpected bonus of very good support. I'd 100% buy another and see myself being a customer for a long time.
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Posted 5 years ago
So far I live my scooter. Just wish I had bought the lock with it cause the shipping on it is pretty high.
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Posted 5 years ago
I bought this scooter to commute from my car to office. I researched, read reviews, and this one fit the bill. I park about half a mile, sometimes more from the office. This scooter has been such a time saver, easy to fold and put under my desk! I highly recommend!
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Posted 5 years ago
You could tell how good the quality is as soon as you take the scooter out of the box. It is a very heavy duty build and looks great. It goes fast, and is a very comfortable ride due to the tubeless pneumatic tires and the flexible baseboard. Customer service was very responsive. I believe they understated the range and the battery power because I'm 185 lb and I could go five miles and not use up one bar while riding on level terrain. I bought a spare battery just in case, and it's a great feeling knowing that I have that in reserve if I ever need to swap it out easily. It's a very cool scooter.
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Posted 5 years ago
Very good battery time. Powerful. The brakes are good. All together, very satisfied. Plan on buying another battery, just to have a spare.
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Posted 5 years ago
I’ve had my blue Levy for six months now and I couldn’t be happier. It’s built well and very fun to ride. I use it exclusively in the city every day for work and it holds up well against the uneven sidewalks. It’s a great value and you can actually talk to customer service on the phone if you need to!
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Posted 5 years ago
Levy Electric is rated 4.5 based on 613 reviews