Levy Electric Reviews

Name: Levy Electric
Rating: 4.50

4.5 Rating 612 Reviews

87 %

of reviewers recommend Levy Electric

4.5

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Levy Electric 5 star review on 15th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been riding mine for two months and it’s trouble free. It is easy to set up and ride by simply following the Levy instructions. One of the reasons I chose this scooter was when I called for information I got a real person on the phone ready to answer all my questions. I think that will happen if I need help later.”

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Posted 4 years ago

“I decided on getting a Levy after doing a fair amount of research and overall I'm happy with the choice. My options came down to getting something faster with longer range over $1000 or this. At the end of the day, I didn't really need to be going 30 mph on one of these things and most cities have speed capped at only 20mph. Second, the removable battery meant that eventually when my original battery died on me I could buy I new one pretty easily. TBD on how this will do in the cold weather, but I assume the sub-30 degree temps might have an impact on range. Will update this review after the first month of riding.”

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Posted 4 years ago

“I don't own a Levy scooter but they were extremely helpful and helping me figure out what was wrong with my ninebot max. Definitely will be buying my next one from them”

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Posted 4 years ago

“Overall the scooter is good. I wish they had more options in terms of battery sizes. I wanted something with a bit more range than the Levy but didn't need the double capacity of the Plus.”

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Posted 4 years ago

“The Levy scooter with Solid tires is a good choice. I think the ride would be much smoother if I got the pneumatic wheels but didn't want to go through the headache of having them installed after the fact.”

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Posted 4 years ago

“It’s good. I didn’t talk to anyone at the company personally but the scooter shipped fast and arrived as expected.”

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Posted 4 years ago

“After doing some research on E Scooters, I decided go to with the Levy. My reasoning was because I live in NYC where they have a shop. This turned out to be a good decision because I was unable to inflate the tires properly out of the box. After a trip to the Levy Store where the technician inflated the tires to the correct PSI and did a couple of other upgrades, my scooter has be amazing. Thanks to the protected bike lanes my commute time has been cut more than half. If you live in NYC, this is a no brainer.”

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Posted 4 years ago

“Great product and customer service!”

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Posted 4 years ago

“We love this scooter so much we bought a second one. The only thing we noticed is it can struggle going up hill depending your weight.”

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Posted 4 years ago

“Love the scooter. Had a issue with the first one because it wasn't going even half of what was quoted distance wise. I ended up bringing it back and no questions asked they swapped it and I paid for the stronger model. I love it. No issues here. And GREAT customer service”

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Posted 4 years ago

“I should first say that I have the Levy, not the Levy Plus but it seems to be pretty much the same apart from the longer battery life. I don’t personally need to go more than 10 miles so the Levy is fine for me. Swappable battery pack is really cool though. At some point I will definitely be getting another to keep charged at my office when I start commuting back and forth. Overall I’m pretty happy with the purchase.”

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Posted 4 years ago

“I ordered two of your scooters (order 236056) for Christmas and to date I have to say this is the best gift I’ve given. We’re on the older side so zipping around town on these has been a huge lifestyle change and upgrade for us. These ones aren’t too fast to make us feel unsafe, but they certainly aren’t slow. Perfect mix of power and sturdiness that I feel comfortable on them. Thank you!”

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Posted 4 years ago

“Great company experiences so far with Levy - I just wish they had more retail stores in the US.. bring one to Chicago!”

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Posted 4 years ago

“Solid company making a good product that does what it says it will do. Good customer service as well.”

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Posted 4 years ago

“Súper nice staff. Had a great time!”

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Posted 4 years ago

“Have been really happy about my Levy purchase so far. I've been scooting around lower Manhattan any it has been really convenient to get around without having to use the subway. The scooter has great pickup, and the battery life has been excellent. I've owned the scooter for 6 months so far, and would definitely buy it again. My one complaint is that it makes a bit of noise when I brake, but overall I give it an A+.”

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Posted 4 years ago

“Don’t normally write reviews but I did a TON of research prior to investing in a scooter- I have wanted one long before all this covid madness began. For the cost and convenience, Levy Electric was the best option for me. I love the aesthetics of my black and green scooter, and knowing they have a flagship physical store in NYC is reassuring. They seem quite busy lately but always end up getting back to my questions within a few days. Planning to get one for my partner this holiday season so we can scoot around together...Awesome experience so far!!!!!”

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Posted 4 years ago

“I bought a Levy Plus earlier this year and couldn’t be happier with my purchase. I use it daily to get around and love how smooth and sturdy the ride is. I initially had an issue with my battery charging but brought it to the Levy store and they were super helpful and got it fixed same day. All around really awesome product and really helpful people at the Nyc store!”

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Posted 4 years ago

“If you factor in the warranty and servicing Levy provides it's a very valuable option for most people that need a mid-range electric scooter. They don't have the widest selection but everything is manufactured by them which gives me more confidence in the brand.”

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Posted 4 years ago

“Proud owner of multiple Levy scooters. I'm 6 months in and everything is holding up well. Spare parts are easy to order, which has been good for me since we've already gotten 2 flat tires. I'd recommend switching to the solid rubber tires if it becomes a recurring issue.”

Levy Electric 5 star review on 30th November 2020

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Posted 4 years ago

Levy Electric is rated 4.5 based on 612 reviews