Life Extension Europe Reviews

Name: Life Extension Europe
Address: Sundkrogsgade 19, 2. sal, Copenhagen, Capital Region of Denmark
Rating: 4.54

4.5 Rating 19,008 Reviews

91 %

of reviewers recommend Life Extension Europe

About Life Extension Europe:

At Life Extension Europe, we believe our customers can make a difference in their health and habits. We act every day with this in mind, wishing to empower as many people as possible in Europe to make choices for a healthier life. We offer more than 500 supplements & vitamins and cover 24 health categories that suit even the most specific health goal or challenge.

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Life Extension Europe 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“I got a discount 15% but was not able to put it in the code part as I was ordering!”

Helpful Report

Posted 1 month ago

Dear Marleen, Thank you for bringing this to our attention. We're sorry to hear that you had trouble applying your discount code during checkout. Please contact our Customer Service team in order to help you resolve any issues you might have faced. We appreciate your feedback and hope to improve your experience in the future. Best wishes, Team Life Extension Europe

Posted 1 month ago

“I still trust your products, but I was quite disappointed to find out that the B vitamins came in the same package for the same price with half the vitamins in its dosage. It’s also disappointing how wasteful many of the vitamins are considering that I get a huge plastic container with just a little bit of pills on the bottom of it. Misguiding manufacturing and marketing practices, which will affect the trust of the consumers.”

Helpful Report

Posted 1 month ago

Dear Mariya, We appreciate your feedback and understand your concerns regarding the packaging. Unfortunately the bottle size can not simply match the bottle content, in which case smaller bottles could be used in many instances to avoid surplus packaging material. In fact, the bottle size is determined by the label size, and the label size is the result of the legal requirements in terms of label content. Thus, while Life Extension is an environmentally conscious company, the law requires us to sometimes use larger bottles than actually necessary. The new blue plastic bottles have a lower environmental impact than the previous white bottles for several reasons, one being the lesser overall amount of plastic used due to thinner material. The PET material can be well recycled If you have any further suggestions, please feel free to reach out. Warm regards, Team Life Extension Europe

Posted 1 month ago

“OKay”

Helpful Report

Posted 1 month ago

“Discount Code if Subscribe offer via email never came through as promoted BUT great quality products, shame there's not an alternative delivery option thought to UPS at cost.”

Helpful Report

Posted 1 month ago

Dear Benjamin, Thank you for sharing your thoughts with us. We sincerely apologize for the inconvenience regarding the discount code not coming through as promised. Please contact our customer service in order to get help with the code. We're also grateful for your kind words about our product quality. Your feedback about delivery options is valuable and will be taken into consideration as we strive to improve our services. Warm regards, Team Life Extension Europe

Posted 1 month ago

“no apple pay and had to complete the purchase on desktop as mobile was broken”

Helpful Report

Posted 1 month ago

Dear Anna, Thank you for your feedback. We apologize for the inconvenience and the need to complete your purchase on a desktop. We understand how important a seamless shopping experience is, and we're continually looking to enhance our mobile services. If you have any further questions or suggestions, please don't hesitate to reach out to us. Warm wishes, Team Life Extension Europe

Posted 1 month ago

“I had a lot of problems placing the order, the website went down and I had to put all the items back in the basket several times because it went down again and again.”

Helpful Report

Posted 1 month ago

Dear Marisa, We're truly sorry to hear about the difficulties you faced while placing your order. We understand how frustrating it can be when technical issues arise, and we appreciate your patience during that time. Your experience is important to us, and we’re actively working to improve our website's reliability. If you need any assistance or have further feedback, please don’t hesitate to reach out to our Customer Service team. Warm wishes, Team Life Extension Europe

Posted 1 month ago

“x”

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Posted 1 month ago

“The price is much higher on the Europe website than on the US website. Not cool!”

Helpful Report

Posted 1 month ago

Hello Daniel, Thank you for your feedback regarding the pricing differences between our European and US websites. The EU prices included all fees for import and registration in the EU, as well as local VAT. If you have any suggestions or need assistance, feel free to reach out to our Customer Service team. Best regards, Team Life Extension Europe

Posted 1 month ago

“molt , mot complicat”

Helpful Report

Posted 1 month ago

Hola Miquel Si tiene problemas para hacer pedidos puede escribirnos o llamarnos por teléfono Atención al cliente

Posted 1 month ago

“y”

Helpful Report

Posted 1 month ago

“I trust Life Extension but I think that prizes are too high. Also I didn't like the fact that tax were added only later at checkout, so in the end one pays considerably more and thanks to a stratagem doesn't quite realizes it. If prizes keep going up, I won't buy Life Extension anymore, despite the fact that I am a longtime client and trust the quality of product.”

Helpful Report

Posted 2 months ago

Hello Angela, Thank you for taking the time to share your concerns with us. We greatly value your long-term support and trust in our products. We understand that pricing and unexpected costs can be frustrating, and we're sorry for any inconvenience this has caused during your checkout experience. The prices on our webpage are all inclusive tax, only shipping is added if the total amount is below 69€. If you have further thoughts or suggestions, please don't hesitate to reach out. We appreciate you being a part of the Life Extension community. Best regards, The Life Extension Europe Team

Posted 1 month ago

“I had to start over again at least 3-4 times until they I finally got the order done. No idea why as I had filled in everything correctly. Good luck with what's wrong with your payment site. Elisabet”

Helpful Report

Posted 2 months ago

Hello Elisabet, Thank you for sharing your experience with us. We're sorry to hear about the difficulties you faced while trying to place your order. We understand how frustrating that can be, and we appreciate your patience. Your feedback is valuable, and we will investigate the issues you've encountered with our payment site to ensure it improves in the future. Should you have any further concerns, please feel free to reach out to our Customer Service team for assistance. Thank you once again for your input! Best regards, The Life Extension Europe Team

Posted 2 months ago

“Excellent products but a little high priced. The shipping costs to Italy are excessive.”

Helpful Report

Posted 2 months ago

Hello Phillip, Thank you for your feedback. We’re glad to hear that you find our products excellent! We understand that pricing and shipping costs can be a concern, especially for international orders. We continuously strive to provide value while maintaining high-quality standards. Your input is important to us, and we’ll take it into consideration as we look to improve our service. Thank you for taking the time to share your thoughts! Best regards, The Life Extension Europe Team

Posted 2 months ago

“No comment.”

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Posted 2 months ago

“payment with invoice as B2B is missing”

Helpful Report

Posted 2 months ago

Hello Chenot, Thank you for your feedback. We appreciate your input regarding the payment options for B2B transactions. Please don’t hesitate to reach out to our customer service. Thank you for taking the time to share your thoughts! Best regards, The Life Extension Europe Team

Posted 2 months ago

“livraison à domicile et non a un point relais par UPS, comme cela a été souvent le cas. Merci”

Helpful Report

Posted 2 months ago

Bonjour Françoise, Merci pour votre retour. Nous sommes heureux que vous ayez apprécié la livraison à domicile, qui est effectivement un élément important pour nos clients. Si vous avez d'autres commentaires ou suggestions sur nos services, n'hésitez pas à nous en faire part. Votre avis nous aide à nous améliorer. Merci encore ! Cordialement, L'équipe de Life Extension Europe

Posted 2 months ago

“Just acceptable”

Helpful Report

Posted 2 months ago

Hello José, Thank you for your honest feedback. We're sorry to hear that your experience was only acceptable. We strive to provide products and services that exceed expectations, and we appreciate your comments as they help us to improve. If there’s anything specific you would like us to address or improve upon, please feel free to reach out. We value your input! Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Dear all, I don't understand why my orders 400407207 and 400407210 were cancelled? Please inform the reason? Thanks in advance and kind regards. Nyla Eva Schori”

Helpful Report

Posted 2 months ago

Hello Nyla, Thank you for reaching out to us. We apologize for any confusion regarding the cancellation of your orders. They had been canceled due to missing payments, we encourage you to contact our Customer Service team for clarification and assistance. They will be able to provide you with more details regarding your specific situation. We appreciate your understanding and patience. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“You are asking me for a review but the product hasn’t arrived yet Apparently it’s due tomorrow. That’s 10 days since I ordered so rather long wait.”

Helpful Report

Posted 2 months ago

Hello, We sincerely apologize for the inconvenience you've experienced with your order. Your parcel should arrive today, apparently customs clearance took longer than usual. We value your feedback and invite you to contact our Customer Service team if you need more help. Thank you for your patience, and we hope to resolve this for you soon. Sincerely, The Life Extension Europe Team

Posted 2 months ago

“Fndndndjeje”

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Posted 2 months ago

Hola, no entendemos su reseña, la cual es ilegible, nos gustaría ayudarle. Gracias Atención al cliente

Posted 2 months ago

Life Extension Europe is rated 4.5 based on 19,008 reviews