Life Style Sports Reviews

1.7 Rating 27 Reviews
19 %
of reviewers recommend Life Style Sports
1.7
Based on 27 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone

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If you want to see a business being run into the ground, go by Lifestyle on Shop Street in Galway. They opened late with customers waiting outside. They definitely were not apologetic and were very rude. Then when I went to purchase a fleece marked €40 they said it was €50. I said the tag said €40. The manager then said ‘the other side says €50. I can’t mark it down. So you don’t want it’ I did not buy it. It’s sad to see how employees could take advantage of such a reputable company and have no respect for their jobs. Someone needs to looked into how this place is being run before it gets run into the ground.
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Posted 4 weeks ago
Bunch of crooks. No legitimate invoices sent for purchases. Cannot provide this. Sent faulty item. Contacted via WhatsApp that shoes where clearly defective. Pretended they couldn't see defect on shoes, which basically was the front of the sole coming off. Sent high resolution video clearly showing defect would not accept it to give a refund. Contacted nike directly who are going to help as under warranty and have stated they are defective, however due to no legitimate invoice being in place they cannot issue yet. The cheek of this company telling me that these football boots, that the sole plate coming off is normal wear and tear, even though this was coming loose from first purchase. Do not trust..
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Posted 1 month ago
Only 1 voucher received instead of 2.. wanted them as a Christmas present. No response from email or what's app or messenger.
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Posted 3 months ago
Hi. I placed an order and received an email saying that estimated delivery would be yesterday. I was in the office today and there's a note from UPS to pick up a parcel in Santry at a parcel motel. . I live miles from there. That is not my address. What now?
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Posted 1 year ago
Was over charged by 10 Euro for a new rugby shirt I purchased in Dublin and never realised until I was back in the uk. I sent proof to them via email and the said I would need to go back to the shop, I asked if they could give me the difference back via a gift voucher, But they never answered my email they just shut the case. Really poor customer service.
Life Style Sports 1 star review on 11th November 2022
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Posted 1 year ago
Lack of custer service, dismissive behaviour by the in duty store manager. Kids football boots, aged 10, used 3 times weekly for 1 hour only lasted 14 weeks before the toe and sole split. Its "not a lifestyle sport policy to return these to addidas, you must do that yourself"
Life Style Sports 1 star review on 26th August 2022
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Posted 1 year ago
This company is a nightmare to deal with. Ordered a hoodie and tshirt from them only to wait 17 days and numerous emails and phone calls for the order to not arrive. They finally refund me my money , but I was out of pocket with the exchange rate. I was daft enough to give them a second chance and reordered the same items again. And low and behold after nearly 2 weeks I'm still waiting for my order. I've asked for my money to be refunded for the 2nd time. Beggars belief. I will never deal with this shower ever again.
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Posted 1 year ago
Awful customer experience. 1. Order processed in store and money taken for an item not in stock and for which order could not be fulfilled. 2. Payment of refund not processed immediately as promised. Customer had to follow up over 10 days later to request and was told to travel 50 miles to the store to get a cash refund for a debit card transaction despite the errors being made by the retailer. 3. Horrendous customer support to match all that went before. I will never transact with this entity again.
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Posted 2 years ago
Best customer service experience I've had in a while. I made an error while purchasing a gift for my daughter online. As soon as I realized the error I got in touch through the chat agent. The agents were busy so I was instructed to add my issue and email to the chat and someone would respond. Less than 24 hours later I received a refund. No arguing, no hassle. Great customer service.
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Posted 2 years ago
Hi thanks for this opportunity . Please pay your staff because they are not motivated to sale . If you you do ...well ....ask yourself why . I went happy and ready to spend and I have found...I son t know what to say....a zoo ? Review your standard, I say for your business...
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Posted 2 years ago
Purchased a new Manchester United jersey for my 9 year old son from Lifestyle Sports, after 2 wears and 2 washes the jersey literally came apart at the seems!!!!!!! Did some research online and found that this is a common issue in the kids size jerseys! The Man Utd store and Adidas both confirmed this over the phone to me. Adidas confirmed they would provide a refund immediately if I purchased from them, they also said they would provide Life Style a refund once it was raised via a well known refund process between Lifestyle and Adidas. I explained all this to Life Style customer support, I sent pictures, links to other similar complaints and Life Style refused to do anything for me, they responded that my son must have damaged it climbing on a wall or a wire fence!!!!
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Posted 2 years ago
So simple right? Not in this store. salespeople are rude, disorganized and poorly trained. I spent a few minutes waiting for someone to help me, but they were more concerned with talking and laughing than working. Anyway, it didn't have the value of the merchandise on the display, which is already wrong. I decided to stop an employee and ask for help, questioning the value of the goods. I was talking to one girl and the other one just jumped in and answered the value of the product with extreme rudeness. I said I was going to buy the backpack and went to the cashier. 3 people to be able to sell at the checkout and no one was able to. I stayed there, waiting, waiting...the line was growing and no one could do anything. Terrible attendance. and it wasn't the first time. I decided to give it a second chance, but again the team proved that this is not a good shop for shopping. I left the store after asking the salesperson for the opening hours, who responded with extreme rudeness, I even thought of returning the next day, but I decided to buy at the competitor, where I was very well attended by Grafton Street sports. I bought the backpack I needed.
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Posted 2 years ago
Absolutely appalling customer service. My 11 year old son bought a cap on Sunday in Life Style Sports, Dundrum branch. He was in a brief shower on Monday and the colours ran and ruined it. I phoned the Dundrum branch to be told there was nothing they could do because I didn't have a receipt. He had paid in cash with his birthday money. In fact, I was told they were too busy to talk to me. Apart from the shoddy Champion sports hat which was not fit for purpose, the customer service was extremely rude. I was put on hold and they subsequently hung up. No response from the customer service either.
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Posted 2 years ago
By far the best company I’ve ever dealt with for delivery , returns and queries in general. I started ordering from lifestyle about this time last year and they are definitely the fastest for delivery (most of the time the package arrives the next day even Saturdays) I’ve had queries where I’ve accidentally put in the wrong address as it was sorted extremely fast and then 4 days ago I returned an item and they’ve already sent the email confirming they have received my return great customer service
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Posted 3 years ago
Item never arrived, still charged delivery Ordered a Nike TShirt 26th Dec and it never arrived. After much chasing and fobbing off by customer service, I received a refund but minus £5 delivery charge!! I cannot get hold of anyone to resolve this. By their own admission, the item did not ever reach my address, but I’m still charged delivery? Non existent customer service. Avoid.
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Posted 3 years ago
Extremely rude and a professional. So negative and lack of knowledge. Avoid!
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Posted 3 years ago
I did not receive the pants I ordered, I was sent the wrong pair and the customer support have ignored my issue and denied they done anything wrong I can see from the site reviews they also sent others the wrong products, I HAVE STILL NOT RECEIVED MY ORDER, Customer service were completely un helpful and disregarded their mistakes, I have still not received the calls I've been promised from support managers but one email disregarding my issue as a site mistake and stating that I was in the wrong, have a look at the images of the product I was sent and the product I ordered they are completely different, since my complaints the product I ordered has been removed from their site, maybe to hid their mistakes.
Life Style Sports 1 star review on 24th November 2020
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Posted 3 years ago
The worst customer service Henry street . my second and definetely last experience with lifestyle .The manager on Henry Street Dublin its just shame the way she is dealing with customer. I bought leggins after 2 days not even wearing them i found a hole .I Came back to the shop kindly and nicely to ask for a swap because i loved them but she just threw me out from the shop with a words SHE IS THE MANAGER and she can decide however she wants.She did not even look at them so she could not even see the hole .Probably she has an eagle eye . very unprofesionall.I left the shop like a rubbish.... ach very disapointed really .I will never ever visit the shop or online shop .
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Posted 3 years ago
The worst customer service HENRY street . my second and definetely last experience with lifestyle .The manager on Henry Street Dublin its just shame the way she is dealing with customer. I bought leggins after 2 days not even wearing them i found a hole .I Came back to the shop kindly and nicely to ask for a swap because i loved them but she just threw me out from the shop with a words SHE IS THE MANAGER and she can decide however she wants.She did not even look at them so she could not even see the hole .Probably she has an eagle eye . very unprofesionall.I left the shop like a rubbish.... ach very disapointed really .I will never ever visit the shop or online shop .
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Posted 3 years ago
Would like to thank Laura in Mary Street Dublin today (upstairs cashier) for going above and beyond most to help me today. Used initiative and perseverance to ensure my problem was solved. Go raibh maith agat
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Posted 3 years ago
Life Style Sports is rated 1.7 based on 27 reviews