LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,286 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products as described, good quality. Took a month though to deliver. But still ok.”

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Posted 5 years ago

“J'ai acheté un magnifique "sweat à capuche" avec un imprimé de montagne pas cher. A la réception ce n'est PAS un sweat, il n'a PAS de capuche. c'est un simple teeshirt à manches longues...trop grand pour moi malgré la taille S. Pour vos futurs achats attention à la traduction en français des articles, attention à la taille qui n'est pas la même qu'en France. Sinon c'est acceptable car c'est très peu cher”

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Posted 5 years ago

“great product, communication, and delivery”

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Posted 5 years ago

“Scam in my eyes , order and pay for a costume on there app. Now they send me emails that i must make a payment and i already pay for it. No order show on the app any more . Scam beware”

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Posted 5 years ago

“It was a problem with the order, but they were very nice 👌 and token care and very polite way... Thanks again but need to check the way you send the products to avoid problems... Josef Master”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. I sincerely apologize for what happened and all the inconveniences caused. I will follow up this case and resolve the problem, in order to meet your satisfaction. I had conducted new Ticket ID =22579935 in our ticket center and will investigate this case further. please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.

Posted 5 years ago

“Buono molto”

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Posted 5 years ago

“Les pull son beaucoup trop grand par rapport au taille surtout les manches”

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Posted 5 years ago

“I have ordered quite a few items from LightInTheBox and although I have had a few hiccups it was never from their end. I do not hesitate to recommend them to my friends and family.”

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Posted 5 years ago

“Aconselho entrega rápida”

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Posted 5 years ago

“Je suis satisfait de mes achats sur votre site Cordialement”

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Posted 5 years ago

“Tout à fait conforme à mes attentes”

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Posted 5 years ago

“I receive my smart watches on time I'm very happy I even ordered for the third time for my hubby we happy and the kids are happy about the watch. Thank you lightin the box.”

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Posted 5 years ago

This is Customer Service Supervisor from Lightinthebox. We sincerely apologize for the Black watch is not working. We will take full responsibility of this problem. Please don't be worried. I had conducted new Ticket ID =22579907 in our ticket center and provide solutions for your case. please log in your light in the box account--go " personal center"--"my ticket" to check our reply . please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.

Posted 5 years ago

“Some colors are darker than the displayed images. All items better arrive on time. The tracking page better has English language as default rather than Chinese. Sizes of Large and small were differently measured in the pullovers I ordered.”

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Posted 5 years ago

“Hemsidan är bra uppbygg och den är välkonstruerad, så man hittar saker lättare än vanliga sidor som kan lagt under helt fel flik, jag är inne på hemsida flera gånger om dagen och handlar inte jämnt men mer för se nå nytt kommit fram. snabb leverans vissa men det är nåt dåliga långaaaaaaaa leverans tiderna”

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Posted 5 years ago

“Ordine spedizione tutto corretto grz”

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Posted 5 years ago

“The service has been very good and extremely polite. All questions were answered promptly and solved the minor problems. Quality of the products has generally been good. The range of products is extraordinary and I'm sure most people will be very satisfied with the great variety of items offerred.”

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Posted 5 years ago

“J'ai commandé et reçu de très nombreux objets, utiles et agréables, via LightinTheBox sans problème. Je ne peux que recommander cette entreprise ! Hier néanmoins, j'ai reçu une montre neuve avec le remontoir cassé. Cela m'a fortement surpris, je pense à un défaut de fabrication et non à l'envoi, car le paquet était parfait à l'arrivée et l'autre montre de la même marque qu'il contenait également fonctionne parfaitement.”

LightInTheBox 5 star review on 7th January 2021

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Posted 5 years ago

“Todo perfecto. Son rápidos y los productos dan buen resultado. Precios económicos”

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Posted 5 years ago

“Oggetti ottimo. Tempi di consegna eccessivamente lunghi”

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Posted 5 years ago

“Really awesome service. Speedy delivery, good quality products and easy to use app.”

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Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,286 reviews