LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,285 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,285 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

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“i am truly happy with the service...it took 1 day more for my delivery but at last it was as i expected which has rarely happened while shipping from abroad.i just loved the service..thanks again”

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Posted 5 years ago

“They ships really so fast then any other companies on this market and their support and customer care team is professional I really liked them.I have received my orders so fast and they were really in a good conditions. Thank you to the team.”

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Posted 5 years ago

“One of my best shipping company. They save my time to ship my order timely. At first i worry much that,s they can ship my order in time but finally i got it.Highly recommend it.”

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Posted 5 years ago

“This is a awesome app... Really fantastic”

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Posted 5 years ago

“Very helpful online platform , especially for online sellers with cross-country sales, I feel very helped by their service, even though my package got stuck for a few days, but with the help of their very professional helpdesk, I finally received the package well ...many thanx for your services so far..”

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Posted 5 years ago

“either it a shipping online shopping company, its service is good but not like the world's best shipping online shopping company overall shopping experience good”

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Posted 5 years ago

“It is a very good shopping site. You will get almost everything which you are looking for, and you will get everything at different price. One day I would like to shop here and I will tell my other family members and my friends about this excellent website”

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Posted 5 years ago

“Thank you I received my package 📦 I did not expect it to arrive so fast and I am very satisfied to have purchased with you as they have many discounts on their products I recommend this online shopping site to me one of the best stores. Best regards”

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Posted 5 years ago

“Lightinthebox is one of the most professional online shops I have ever dealt with. The communication is outstanding and if you have nay queries a consultant gets back to you immediattely. I can only recommend this store to all my friends.”

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Posted 5 years ago

“Light in the box app very importance.i like it very much.So good app my life.i like it life my very importance app.”

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Posted 5 years ago

“This is very good online platform. products are very good quality. I myself have bought products from here. Their delivery system is also very good.I am 100% satisfied and i am very happy. Thank you”

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Posted 5 years ago

“Your customer service is satisfying for me. Keep it up.”

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Posted 5 years ago

“This has good customer service and fast delivery. And they have favorable price.”

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Posted 5 years ago

“Your delivery is efficient unlike some other companies, I've only got an issue with your return policy takes so long to respond”

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Posted 5 years ago

“Excellent company.They give their products in fixed date.”

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Posted 5 years ago

“I had an excellent shopping experience with the light in the box company! I used their services a couple of weeks ago buying some clothes for a friend. At first, I wasn´t sure I was going to receive them as expected, but when I got them I was truly satisfied with the quality and the speed with which I received my package. I recommend it!”

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Posted 5 years ago

“Light in the box are really a great deal. They are among the best if not the best. Their customer care service is on point. Their delivery is on time. I purchased a watch for my mum through light in the box and I was just amazed by them. Great!”

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Posted 5 years ago

“I had a great shopping experience with Light In The Box. I am satisfied with the service of Light In The Box. I have purchased a product. This product is true to the description, the quality is very good, the product is carefully packaged, professional, I am very satisfied. Thanks !!”

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Posted 5 years ago

“Wow this company is amazing the service is too good and the staff members are very efficient and I am fully satisfied with the service of the company and i really recommend it to my friend.”

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Posted 5 years ago

“This site is really very amazing. I really love to shop from here. A few days ago I order shoes for my child and I got my product on time. The quality of the shoes is really very impressive. I am very happy to order shoes for my child from here. I only have an issue with the outer packaging, the box is a little damaged from the sides, but the inner packaging of the product is fine and is in good condition. Overall the site is very good and I also want to recommend it to others to shop from here.”

Helpful Report

Posted 5 years ago

LightInTheBox is rated 3.8 based on 9,285 reviews