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LightInTheBox Reviews

3.8 Rating 9,206 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,206 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
LightInTheBox is very customer friendly, although I had my doubts at first but the way the relate with customers is quite impressive, their prices are quite pocket friendly and their delivery is swift and less stressful. They are recommendable for a stress shopping.
Helpful Report
Posted 4 years ago
Awesome services which are easy to navigate through.. I got my order in less than 48 hours. Great customer service. The product that I had ordered for came in handy.. Was perfect. looking forward to ordering again.
Helpful Report
Posted 4 years ago
Nice shopping experience with this company. Many times I'm here for shopping. In this company, I have a very good experience. I hope they will increase their satisfaction quality soon. I highly recommend them!
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Posted 4 years ago
Honestly, I'm totally satisfied, this was my first order in LightInTheBox and I would say their service was best. Their customer support are very friendly too! I am looking forward to buy more from here and would suggest everyone to buy from her.
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Posted 4 years ago
This is a really amazing commpany.this company deleviery is really good.this company is the best marketplace.this compnay servicr very good.fadt deleviry and 100% real product. I hope all people but the company products
Helpful Report
Posted 4 years ago
This is a really amazing commpany.this company deleviery is really good.this company is the best marketplace.this compnay servicr very good.fadt deleviry and 100% real product. I hope all people but the company products
Helpful Report
Posted 4 years ago
t this is a nice shopping mall and Amazon it helpful as to people this moment is the best market place in our door room so everyone can buy and sale their products this shopping mall I think that is most important for human life
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Posted 4 years ago
I appreciate your nice efforts. I highly recommended this service and argue you to continue serving the people. I would like to thank you sir!
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Posted 4 years ago
Lightinthebox is really effective and super duper easy to use. They put the customers needs first which is really good for online shopping. You can be guaranteed value for your money and you will receive your product in good condition. Best thing with them is they have a very good after sales team.
Helpful Report
Posted 4 years ago
LightInTheBox has an excellent customer service and they are reliable, in terms of quick delivery, i have been in business with them for months now and no issues has been drawn between us, I must say it is a pleasure knowing them and I look forward to working with them more in the future..
Helpful Report
Posted 4 years ago
This site is great😉.i do a online shopping in this site, and it was good, amazing and wonderful😁.i will love to recommend this site to my friends, family, and my loved ones. Thanks lightlingbox
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Posted 4 years ago
How have they made me happy? Where should I start from? I don't want to talk too much. So basically their services is a no brained just simply wonderful.
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Posted 4 years ago
Great site! These guys know what they ate doing and go an extra mile to make their customers feel satisfied. The site has got very friendly workers who cannot dissapoint their customers. The prices is way too much attracting. Their delivery services are on time! I'd just recommend everyone to shop using this site. It never dissapoints!
Helpful Report
Posted 4 years ago
Great site! These guys know what they ate doing and go an extra mile to make their customers feel satisfied. The site has got very friendly workers who cannot dissapoint their customers. The prices is way too much attracting. Their delivery services are on time! I'd just recommend everyone to shop using this site. It never dissapoints!
Helpful Report
Posted 4 years ago
Great site for online shopping! This people know what they are doing and go an extra mile to make their customers feel satisfied. The way they handle their customers is pleasing. The prices of their goods are attracting. Their delivery is on time. I'm just going to recommend everyone to shop here!
Helpful Report
Posted 4 years ago
I had a very good online shopping experience. What you see is what you get meaning whatever is displayed on the website is the exact item that will be delivered to you. The pricing is also reasonable. I highly recommend them.
Helpful Report
Posted 4 years ago
These guys are honest,they have a great customer service,their products are affordable and also durable, good in quality.their delivery is after few days.i had a nice experience with them while buying their package ,I consider doing business with them next time I need the light in the box package
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Posted 4 years ago
I love this item. It is a bicycle phone holder. It attaches to the handlebar. The phone is very secure and doesn't move at all. It is so much safer to ride not holding your phone. I highly recommend this item.
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Posted 4 years ago
LightInTheBox provided me with good shopping experience.
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Posted 4 years ago
LightInTheBox gave me a good shopping experience.They have a good customer service that provides me with instance respond..The product was of high quality and indeed value for my money. I got the product delivered on time and in excellent condition. I will definitely use them for my future purchases and I would highly recommend their services to anyone looking for top quality products.
Helpful Report
Posted 4 years ago
LightInTheBox is rated 3.8 based on 9,206 reviews