LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,298 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,298 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The item arrived on time and as described.”

Helpful Report

Posted 4 months ago

“I love the styles and colours of these clothes, have to watch the sizing a bit, but the delivery is always quicker than expected.They also wash beautifully.”

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Posted 4 months ago

“My first order was delivered on time and was very good quality,my second order was ordered beginning of February and I’m still waiting delivery. There has been no communication as to the delay. An update would be good. David Schofield Everything was resolved to my complete satisfaction,”

Helpful Report

Posted 4 months ago

Dear David, Thank you for taking the time to share your feedback with us — we truly appreciate it. We’re glad to hear that the first shirt met your expectations. We shipped that one separately so you wouldn’t have to wait for the rest of the order. For the other shirt, our team is currently following up with the supplier and will provide you with an update as soon as we receive confirmation. I have created ticket # 104039946 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response. My pleasure to help you! Sincerely, Emma Customer Service Lightinthebox

Posted 4 months ago

“good products at very reasonable prices. Kept me informed regarding delivery and delivered as advised.”

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Posted 4 months ago

“Shirt quality is excellent. Every shirt I have bought is much admired and commented on.”

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Posted 4 months ago

“this company has excellent customer service I received my 2 watches very quickly, they work very well and now I am used to them I am used to their functions. very good value for money. thanks for everything.”

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Posted 4 months ago

“Service is very good, regular updates on tracking for delivery. Quality of the items purchased also very good. I have purchased a number of long sleeve casual polo shirts and am very pleased with them although I would have liked a cuff on the sleeves.”

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Posted 5 months ago

“Great company to deal with and very good products..”

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Posted 5 months ago

“Hi thanks for all help me and all nice clothes I get for you and nice dress s”

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Posted 5 months ago

“Love the sofa covers”

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Posted 5 months ago

“good quality hood”

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Posted 5 months ago

“I've Bought a few items from Light in the Box and I have been pleased with the quality of each item and they are great value for money. Everything has arrived promptly and well packaged.”

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Posted 6 months ago

“Quality excellent and delivered when they said they would.”

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Posted 6 months ago

“You get what you see on the photo, sizes are perfect so far,looking forward to my imminent order again.”

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Posted 6 months ago

“Good quality items at very reasonable price, excellent communication from customer service and quick delivery Regards Mal C”

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Posted 6 months ago

“The articles arrived in perfect condition and pretty quickly , I have always (since my first purchase) been very pleased with the quality and fineness of all items I have bought , will continue to order anything I need from this excellent company. Steven Bowman.”

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Posted 6 months ago

“Such lovely jackets well made and comfortable to wear”

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Posted 6 months ago

“Excellent”

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Posted 6 months ago

“I am a new customer and I was pleased with the delivery of my products. They were delivered on time and as described so I will be ordering more from this site and recommending to friends and family. Pretty reasonable prices too”

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Posted 6 months ago

“This was my second purchase from Light-in-the-Box; Both purchases were identical, as the product proved to be ideal. Navigating the website and payments are very easy to follow. Superb range of goods for sale.”

Helpful Report

Posted 6 months ago

LightInTheBox is rated 3.8 based on 9,298 reviews