Login
Start Free Trial Are you a business?? Click Here

LightInTheBox Reviews

3.8 Rating 9,138 Reviews
69 %
of reviewers recommend LightInTheBox
3.8
Based on 9,138 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 66%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
3.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 10th September 2024
THOMAS TRAINER
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Robert Morley
LightInTheBox 5 star review on 27th August 2024
Shaun Phillips
LightInTheBox 5 star review on 14th August 2024
Lorraine Tierney
428
Anonymous
Anonymous  // 01/01/2019
Hi very helpful on was on time thank you and nice Pauline. Keane313@gamil.com
Helpful Report
Posted 4 months ago
Never a problem
Helpful Report
Posted 4 months ago
arrived, everything was good, no problems liked all my purchises
Helpful Report
Posted 4 months ago
very happy with the way you conduct your bussiness thank you
Helpful Report
Posted 4 months ago
Good communication throughout the buying process. Delivery didn't take long. Items as described. I won't hesitate to use LightinTheBox again.
Helpful Report
Posted 5 months ago
The items I have bought from this company have been good quality at a competitive price. The updates on delivery are good and are on time. Very happy customer.
Helpful Report
Posted 5 months ago
Lovely products and service
Helpful Report
Posted 5 months ago
They were very good with my order and I am really pleased with the recliner covers too . I’ve ordered some more so I can have a change of. Thank you IN
Helpful Report
Posted 5 months ago
100% Ticketyboo.
Helpful Report
Posted 5 months ago
I am very happy with the quality and condition of the products I got from lightinthebox
Helpful Report
Posted 5 months ago
I love my new phone case, excellent quality and would highly recommend
Helpful Report
Posted 5 months ago
Loved the jumper, good quality, good fit.
Helpful Report
Posted 5 months ago
Easy to order, quick delivery, and very good fit and quality
Helpful Report
Posted 5 months ago
Very good and easy to understand website very good variety of products and clear on price and postage
Helpful Report
Posted 5 months ago
Excellent communication and fast delivery
Helpful Report
Posted 5 months ago
light in the box has lots of quality clothing plus clothing for men and women some items are mind b lowing originality
Helpful Report
Posted 5 months ago
Purchased Seat covers came on time and fitted to a T delighted with my purchase. J&C
Helpful Report
Posted 5 months ago
Nice looking watch in bright pink to match my pink outfits. Kept informed of delivery status all the way through. Will enjoy wearing
Helpful Report
Posted 6 months ago
Excellent and quick delivery
Helpful Report
Posted 6 months ago
Wonderful, quality items and fantastic quality service. I would not hesitate using them again Thank you team
Helpful Report
Posted 6 months ago
LightInTheBox is rated 3.8 based on 9,138 reviews