LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,291 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wife loved the Kimono I bought,wears it regularly. It arrived ahead of due date I have ordered 2 more,another for wife and 1 for my daughter.”

Helpful Report

Posted 9 months ago

“I’ve ordered from Light In The Box several times now, and each time I’ve been impressed. The products are consistently high quality, stylish, and exactly as described. Shipping is reliable, and the prices are unbeatable for what you get. Whether it’s clothing, accessories, or home items, they offer great value without compromising on design or durability. Customer service has also been responsive and helpful whenever I’ve had a question. Overall, Light In The Box has become one of my go-to online stores. Highly recommended for anyone looking for affordable style and dependable service”

Helpful Report

Posted 10 months ago

“Very good service”

Helpful Report

Posted 10 months ago

“Excellent product, very good service and fast delivery. Have used them again.”

Helpful Report

Posted 10 months ago

“Goodsgood quality brilliant discounted price 2nd time I've ordered from lightinThe box will be using it again when necessary 100%”

Helpful Report

Posted 10 months ago

“SOME OF LIGHT IN THE BOX PRODUCTS ARE PAR -EXCELLENCE, OF HIGH QUALITY AND GOOD FOR VALUE WHEN ON SALE OR SPECIAL OFFER. CUSTOMER SERVICE ARE PROFESSIONAL, AS WELL AS OTHERS BEHIND THE SCENE. I HIGHLY RECOMMEND LITB FOR BOTH NEW AND EXISTING CUSTOMERS. MICHAEL HAMMOND U.K.”

Helpful Report

Posted 10 months ago

“Excellent product, well designed and at a great price.”

Helpful Report

Posted 10 months ago

“I purchased shorts and trousers and was pleasantly surprised by the quality and fit given that they were incredibly cheap. I'll definitely be looking again in the future!”

Helpful Report

Posted 10 months ago

“Anyone looking to get a Qulity top made to a very good standard you can't pass Lighting The box very good service and got my top on the first date I was giving and four days before the last date giving excellent service Five stars”

Helpful Report

Posted 10 months ago

“Perfect”

Helpful Report

Posted 10 months ago

“Excellent lights as seen on the website, will be purchasing again.”

Helpful Report

Posted 10 months ago

“Great product and very efficient delivery”

Helpful Report

Posted 10 months ago

“Items were as described, but sizes differ from UK sizes so you need to check the size guide... Items were comfortable and seemed well made”

LightInTheBox 5 star review on 22nd July 2025

Helpful Report

Posted 10 months ago

“I have always had great service from this company, and items i can not find elsewhere,, and the prices are amazing,, thank you all at Light in the Box”

Helpful Report

Posted 10 months ago

“You won't regret purchasing from this company, quality clothing at affordable prices and smart looking also.”

Helpful Report

Posted 10 months ago

“Great communication throughout, summer shirts good values for money and look the part.”

Helpful Report

Posted 10 months ago

“I received my Polo shirts in a very short time and they are of excellent quality especially for the price, high street shops can not compete with LightinTheBox.”

Helpful Report

Posted 10 months ago

“Good quality clothing and fashionable styles.fast delivery.”

Helpful Report

Posted 11 months ago

“Brilliant products lovely designs and patterns many of these products you wont find on the high street. Love light in the box's product very well made and very reasonable prices.”

Helpful Report

Posted 11 months ago

“I received my 2 polo shirts within the timescale Very pleased with the quality and design It's great to see such an array of wonderful designs on the clothing Brings a bit of colour and fun to wearing them I have already ordered 4 more shirts now I'm happy with the quality Can't wait for them to arrive”

Helpful Report

Posted 11 months ago

LightInTheBox is rated 3.8 based on 9,291 reviews