LightInTheBox Reviews

Name: LightInTheBox
Address: ????????????2??, , Shanghai, Shanghai
Rating: 3.77

3.8 Rating 9,255 Reviews

69 %

of reviewers recommend LightInTheBox

Company Reviews

Metrics

3.8

Based on 9,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

LightInTheBox 5 star review on 10th September 2024

THOMAS TRAINER

LightInTheBox 5 star review on 27th August 2024

Robert Morley

Shaun Phillips

LightInTheBox 5 star review on 14th August 2024

Lorraine Tierney

428

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very happy to see Light in the box. It is amazing.”

LightInTheBox 5 star review on 2nd August 2021

Helpful Report

Posted 4 years ago

“Very good shoping experience with the company. Good quality and very good behaviour. Thank you”

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Posted 4 years ago

“Awful Company Took ages to Arrive I really liked the product, it seems to be very good and practical to use. Tried to return but due to paying by PayPal u r not registered as an account so u just go round and round and give up Would never buy here again!”

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Posted 4 years ago

“After using this onlineshopping for more than 5 months i can say that it really Satisfied the user demand. The delivery is more faster than expected. The customer dealing is really good .”

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Posted 4 years ago

“This is site very useful shopping”

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Posted 4 years ago

“So Amazing site”

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Posted 4 years ago

“This is the best shopping site. The services are fast and good. The product quality is also good and the delivery time is fast.”

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Posted 4 years ago

“Fast and efficient service.”

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Posted 4 years ago

“This site is very useful for us for shopping and they provide good products. I am really satisfied to use their service. Thank you.”

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Posted 4 years ago

“Best Online shopping site. I like this site.”

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Posted 4 years ago

“So nice good shopping site wow”

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Posted 4 years ago

“Interesting price fast delivery good job.”

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Posted 4 years ago

“My order was delivered in suitable time and the dresses are stunning & fit perfectly. Thank you.”

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Posted 4 years ago

“I am really very pleased with their service. They are very responsive and cooperative. With minimilum hassle. I will buy from then again and again. Thanks”

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Posted 4 years ago

“Nice,,, I shop here,, This is safe and secure,,, and first delivery,,, I love it”

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Posted 4 years ago

“Online shopping is very helpful to use we all love it. When we are can't go anywhere in lockdown it's best choice for online shopping.we love it so much.”

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Posted 4 years ago

“this is really ab amazing online shopping,i already ordered many orders and got everything successfully,i strongly recommend to use this”

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Posted 4 years ago

“seriously this is my favourite and I am very satisfied with This.Lighy box❤️ is very helpful.I am very comfortable with this and I will suggest everybody to support it.All the best🥰.I have been using this for 3 months and I have a lot of good experience about the Light box app!”

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Posted 4 years ago

“They provided a great service at low cost”

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Posted 4 years ago

“Please, please, do not use this company. Impossible to locate return information, goods are the worst I’ve ever come across. Clothing arrived not as advertised. Email addresses do not exist. Really not sure how this outfit is surviving. I’m unable to process a return as their web site is on a carousel consistently going to questions and answe”

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Posted 4 years ago

LightInTheBox is rated 3.8 based on 9,255 reviews