Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Lights team, Thank you so much for the great service and product. The candles are fabulous!!! All items are in great condition and working well. I cant wait to decorate the church at my sons wedding. Love the style and amber light color. Thank you again”

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Posted 9 years ago

“I was extremely pleased. The order was received when promised and was in excellent condition.”

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Posted 9 years ago

“I have to say I am impressed. received my item and remote did not work. I wrote in and they sent out a replacement no problem. very happy.”

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Posted 9 years ago

“Good quality product. Good service.”

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Posted 9 years ago

“Very happy with entire transaction.”

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Posted 9 years ago

“Totally satisfied!!!!!!!!!!!! Great quality lights! Fast shipping! Packaged with the utmost protection. Buy with confidence! A++++++ Thank you!!!!”

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Posted 9 years ago

“Great product and fast shipping!!”

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Posted 9 years ago

“Ordered the wrong thing and had no problems returning. E mail responses were prompt and concise. Good company.”

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Posted 9 years ago

“Friendly, helpful advice by phone. Product exactly as advertised. Good quality, fair price, prompt shipping.”

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Posted 9 years ago

“I would recommend. My Sputnik light was exactly what I was looking for and the product was priced just right. I love my light.”

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Posted 10 years ago

“Please take me off this mailing list. I like the candles I bought, but I dont need any more e-mails. Thanks!”

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Posted 10 years ago

“They came to my door quickly and where perfect”

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Posted 10 years ago

“Shipment received promptly. One of the flameless candles did not work. Took a chance at emailing the company about them sending me just the one replacement as it was for my daughters wedding. In less than two hours, I received an email back saying they were sending out the next day just the one that I needed. No muss, no fuss! I received the replacement candle before I knew it! Thats what I call GREAT customer service!”

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Posted 10 years ago

“Good service, quick shipping, love the remote control flame less candles that I purchased!!! Keep up the good work!”

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Posted 10 years ago

“This company was responsive to my requests for information. The reason for four stars is because I had to request the information in regards to shipping confirmation. The timeliness of receiving the information was lagging a bit. I am not sure if this due to internal or external forces. Overall, good experience and I would definitely order from them again.”

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Posted 10 years ago

“Nothing to suggest. Thanks for asking.”

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Posted 10 years ago

“I had a good buying experience with the company and have no complaints..”

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Posted 10 years ago

“Ordering was easy & we are very pleased with our string light lanterns. Each string we ordered works perfectly & will be enjoyed for many summers to come!”

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Posted 10 years ago

“Delivery was so fast I didnt have time to tell my friend that the lights were coming, so she sent them back! But I chatted with Nathaniel and he sorted it all out. I ordered again and they came quickly. The price was unbeatable and they were just what I wanted. I was a tiny bit disappointed that you couldnt refund my original shipping charge, but I understand. Customer service was exemplary, thanks N***. Ive already recommended lights.com to all my friends on facebook.”

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Posted 10 years ago

“This was first time ordering these remote candles and Im one very happy customer. These candles were packaged perfectly and they arrived on time . Anyone whom orders from this company will be very pleased, just like me.”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews