Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,842 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,842 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 5 star review on 17th July 2024

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My ordering of lights from Lights.com was easy, and I was able to talk to a kind person about shipping concerns. He gave me a coupon, as I thought I needed to ship to two locations. Two pieces of my order were given as wedding shower prizes, and my relatives were delighted. Since the bride was just in town for the shower, I ordered the third package, wrapped it and promised to get her one like this since shed probably not want to carry it on the plane trip home. She took one look at the contents (eight wax like candles with remote control) and insisted that she wanted this set. Too bad for me---but I know where you are and was pleased with the look of the candles and the ease in ordering. Thank you.”

Helpful Report

Posted 10 years ago

“I was very pleased with the service from Lights.com. The product arrived in great condition and in a very timely manner. The lights are exactly what I wanted and they look great on my front porch.”

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Posted 10 years ago

“Great product! The lights looked great at my daughters wedding reception. Will order again if I need more of these lights!”

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Posted 10 years ago

“I had a question about shipping and delivery timeferames, then as it turned out I wanted to change my option...left a voicemail with customer service and they called back right away. The gentleman made the adjustment and the credit for the difference in shipping costs was credited in a timely manner. I LOVE THE CANDLES, too!!!”

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Posted 10 years ago

“The instructions for the operation of the product I purchased were not clear. I had to call your customer support department for further instructions. The man I spoke with was extremely helpful and now my product works perfectly.”

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Posted 10 years ago

“Great product, fast service, easy website!”

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Posted 10 years ago

“Fast Shipment, excellent Lighthouse lights.”

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Posted 10 years ago

“Item exactly what we wanted, good value, good service. What else could anyone want?”

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Posted 10 years ago

“I received what I ordered in a timely manner. Would order again.”

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Posted 10 years ago

“very good service”

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Posted 10 years ago

“I was very pleased with my purchase and the time it took it get the order. Very efficient.”

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Posted 10 years ago

“on the dragon fly string the black ink came off all over my fingers !”

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Posted 10 years ago

“Shipping was fast, packaged safely, and products were just as described. Very happy with my new summer lights!”

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Posted 10 years ago

“All merchandise was received in a timely manner. There was 1 defective item (out of 8) and I contacted customer service. I received a new item within that week. I was pleasantly surprised! Thanks”

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Posted 10 years ago

“I am very happy with Lights.com! Great service, even greater product, the product is excellent and the delivery was fast, the only thing I think they need to improve is the prices theyre not too bad but can be better! ***”

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Posted 10 years ago

“I purchased the submersible flower led lights with remote control. They are very bright considering it is only one bulb and I like the fact that you can turn them on just when you need them and have the option of using the timer. I put one into a glass votive with some clear gel ice and I loved how the ice sparkled and the different colors. I cant wait to use them in my upcoming events. You have the best customer service. I sent an email on a Sunday and *** called me in Bermuda to answer my question within 10 minutes on a Sunday. Now that is service!! I will be buying all my led lights from you in future. Thanks for the great prices.”

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Posted 10 years ago

“The products I ordered were on time and in good condition. They are what Iwanted and have been using them everyday.”

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Posted 10 years ago

“I was very satisfied with the customer support. My item was not functioning and I was immediately sent a replacement. Thank you.”

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Posted 10 years ago

“The ordering process was seamless, the candles arrived in a reasonable time, and most of all, they are beautifully realistic. I could not ask for more. Thank you, Lights.com!”

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Posted 10 years ago

“perfect for my application”

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Posted 10 years ago

Lights.com is rated 4.8 based on 3,842 reviews