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Lights.com Reviews

4.8 Rating 3,842 Reviews
99 %
of reviewers recommend Lights.com
4.8
Based on 3,842 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Lights.com Reviews
Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

Write Your review

Very pleased with product. Have looked for these candles for a couple years now and have never found this perfect size....price good also. Speedy delivery also very appreciated!
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Posted 10 years ago
You need these lights!Coolest addition to my outdoor living area. Had issue with power supply, contacted customer service and was sent a new unit immediately. Now that is why I call CUSTOMER SERVICE! Thank You!
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Posted 9 years ago
Great product and service
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Posted 10 years ago
Easy to find on the website, we are enjoying the product.
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Posted 10 years ago
enjoying the product. Meets any type of entertaining format.
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Posted 10 years ago
We were very happy with the performance of these lights. We will order more.
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Posted 10 years ago
The shipping was more than I wanted to pay for such a small/light package, but otherwise I am incredibly pleased with my purchase- it even arrived a few days earlier than I was anticipating.
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Posted 9 years ago
everthing was fine
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Posted 11 years ago
These lamps are lovely. I am pleasantly surprised. They even have this gentle sparkle that you cant see from the photos. Note: these dont give off a ton of light, so theyre definitely more of a decorative touch, but its a nice soft glow. Really pretty!
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Posted 10 years ago
Excellent product and service and competitive pricing. Thumbs waaaay up!!
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Posted 9 years ago
I ordered two sets of 2 (to get 4 in total) to hang on my outdoor canopy. I was attracted to these because of the warm white color and clear textured glass. They are simple & elegant and can used for table top decor. Unfortunately one set of 2 was completely shattered when I received them. The packaging was not that great and was amazed the other set survived so well. I contact customer service via the website and provided pictures as well. The customer satisfaction was great, they promptly acknowledged the the contact, and arranged for replacement free of any charges. While I thought the replacement sat in processing a few days longer than it should have, when I received them today I understood. They made sure the contents were not broken, they packaged the inner box and outer box extremely well to ensure they arrived safely. They did. I'm impressed. I will stay a customer. Thank you.
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Posted 9 years ago
The moving wick candles are really eye catching and wonderful change in battery powered candles. The colors are somewhat limiting. I would like Christmas red and green added to the selection.
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Posted 11 years ago
Current procedure is adequate.
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Posted 10 years ago
Very satisfied both with price, quality and punctuality of delivery. A wonderful product superior to others we researched!
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Posted 10 years ago
As advertised and satisfied
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Posted 9 years ago
We ordered 32 candles for a large function and each one was individually packed, styrofoamed and protected to ensure perfect shipping. Even through a nasty snowstorm, which as usual paralyzed this area of the US, the boxes arrived in wonderful condition and each candle worked with no headache! These were priced VERY well for flameless candles and were just a bit different than the smooth-sided variety that can be found in any Big Box or craft store. These folks are the real deal!
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Posted 11 years ago
Fast service and just what I needed.
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Posted 10 years ago
Colors are soft orange amber and they even came with backup batteries.
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Posted 8 years ago
I was thrilled with my order from Lights.com. Everything was as expected and it was shipped within a very timely manner. The items I purchased were all gifts - I know my friends and family will be delighted with my choices as I was when I got the order - a very reliable shopping experience!
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Posted 10 years ago
I was very well satisfied with my purchase and the way you handled it.
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Posted 11 years ago
Lights.com is rated 4.8 based on 3,842 reviews