Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“product description needs to be clearer...Item described to have a built in timer...I expected to have something adjustable...but the timer is fixed...somewhat disappointing.”

Helpful Report

Posted 11 years ago

“Communication with your store could be a little better. I placed an order and immediately after I saw they were the wrong color I sent a request to correct that order before they were shipped. I sent this with in seconds of placing the order online. An e-mail was even sent to me that you corrected the order which in fact you did not. I was still sent the wrong thing. I even gave my order number and it was not corrected. Considering I spent close to a thousand with you this season and look to do more I felt this should of been taken care of properly.”

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Posted 11 years ago

“the window lights are bright, lightweight, perfect size for the window sil”

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Posted 11 years ago

“Great service, and fantastic products”

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Posted 11 years ago

“satisfied,would recommemd”

Helpful Report

Posted 11 years ago

“the lights i ordered were exactly what was shown. they arrived in good condition and worked perfectly. will definitely order again”

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Posted 11 years ago

“Satisfied with price, speed of delivery. Website was cumbersome, too much duplication and when it came time to order didnt always add/delete line items accurately. Took too much time to select and order overall. That being said, I have already recommended your website to others.”

Helpful Report

Posted 11 years ago

“They were fast, legit, and very proactive for the inquiry I had.”

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Posted 11 years ago

“I was very happy with all areas of my ordering procedure and processing. My order was handled promptly and efficiently. I received confirmation quickly and received my order in a short time. One of my orders was lacking a remote and I emailed this at once. I received a totally new order in 2 or 3 days of my email, and without having to return the incomplete order. I was pleasantly surprised at the wonderful customer service and promptness I received in all phases of my order.”

Helpful Report

Posted 11 years ago

“The service and delivery was quick. Was hoping that there would be a sale on the lights that I purchased.”

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Posted 11 years ago

“product was great, shipping prompt, but shipping cost for such a small and light weight product was in excess!”

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Posted 11 years ago

“We love the lights. I am using them as guide lights at the base of each stair. I would recommend your company!!”

Helpful Report

Posted 11 years ago

“would recommend all personal very helpful”

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Posted 11 years ago

“First use: Products are just as described.. excellent packaging, high quality product. Thoughtful design. Simple woo crafted and excellent early performance... appreciated”

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Posted 11 years ago

“Our battery candles arrived promptly, were if anything more attractive than we thought, and they work beautifully.”

Helpful Report

Posted 11 years ago

“I am very satisfied with the order I placed. The items were sent very quickly, and I thought the pricing was great. I would order from you again.”

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Posted 11 years ago

“Lights.com is very easy to navigate. I was ver impressed with the variety of products they have to choose from. I bought LED heart lights for my daughters science project display board !! The product was easy to use and I was very happy with the quality.”

Helpful Report

Posted 11 years ago

“Cute lights reasonable prices Prompt delivery one of the sale prices was different on the page vs. in the e-mail”

Helpful Report

Posted 11 years ago

“I ordered about 60 window candles for an old mansion we are restoring. When I drove by at night seeing the windows aglow, it made me so happy-it looked so beautiful! They were packaged well and shipped on time-thank you! Ill be a repeat customer!”

Helpful Report

Posted 11 years ago

“Happy with the website, the ease in ordering and the speed of delivery. I am completely satisfied and so happy with the product and I would definitely recommend the website.”

Helpful Report

Posted 11 years ago

Lights.com is rated 4.8 based on 3,846 reviews