Lights.com Reviews

Name: Lights.com
Address: 231 W. 29th Street Suite 504, New York, NY
Rating: 4.83

4.8 Rating 3,846 Reviews

99 %

of reviewers recommend Lights.com

4.8

Based on 3,846 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

8664909358

Email:

cs@lights.com

Location:

231 W. 29th Street Suite 504
New York, NY
10001

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Lights.com 1 star review on 5th July 2026

117

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very satisfied 2nd time Ive ordered same products”

Helpful Report

Posted 5 years ago

“Looks just as pictured! Planning to use on our head table for our winter wedding. Truly beautiful. Does not come with batteries”

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Posted 5 years ago

“So many of their products are unique, and beautiful, it's difficult to decide what to choose!”

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Posted 5 years ago

“Great experience shopping. Easy. And quick delivery.”

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Posted 5 years ago

“Great variety. Great quality too.”

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Posted 5 years ago

“I bought the 4 ft tree. I think its really pretty. It looked like a wreath when I took it out of the box. Very easy to put together (took me about 5 minutes total).”

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Posted 5 years ago

“Just discovered this website and I am pretty excited about the products offered, the reasonable prices, and the high quality of everything!”

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Posted 5 years ago

“I love shopping at Lights! I love your quality products!!! I especially like the solar lanterns!!!”

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Posted 5 years ago

“After a week from order, there was no shipping confirmation. After multiple emails and calls to customer service with non answers, I had to cancel since I had no confidence this tree will get to be before Christmas. I was led to believe that I will receive the tree in one week from when I ordered. That’s a big miss in customer expectation. This and the subsequent hassle is the reason I will not give lights.com another try.”

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Posted 5 years ago

“Very nice product. One candle did not light. Customer service to replace it, but have not yet received.”

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Posted 5 years ago

“I still haven't received notice that my order has been shipped. I placed the order 10 days ago. I have no update.”

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Posted 5 years ago

“The website is so upbeat and bright (!) and the package was delivered flawlessly. It was beautifully packaged as well which shows the company cares about the value of the product. It was a gift to receive:)”

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Posted 5 years ago

“Ivory candles don't work even after trying new batteries”

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Posted 5 years ago

“Beautiful product! And the packaging was great too! Everything arrived in tact”

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Posted 5 years ago

“Great lights. Too bad you can't combine them into more than one string of lights.”

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Posted 5 years ago

“I'm almost forgot this item.”

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Posted 5 years ago

“Delivered on time and looked just like the picture!”

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Posted 5 years ago

“Great candles. I'm ordering more!”

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Posted 5 years ago

“fast shipping”

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Posted 5 years ago

“Lights.com is a great site to find lighting products! I use and enjoy everything I've gotten here.”

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Posted 5 years ago

Lights.com is rated 4.8 based on 3,846 reviews